14,575 research outputs found
An End-to-End Conversational Style Matching Agent
We present an end-to-end voice-based conversational agent that is able to
engage in naturalistic multi-turn dialogue and align with the interlocutor's
conversational style. The system uses a series of deep neural network
components for speech recognition, dialogue generation, prosodic analysis and
speech synthesis to generate language and prosodic expression with qualities
that match those of the user. We conducted a user study (N=30) in which
participants talked with the agent for 15 to 20 minutes, resulting in over 8
hours of natural interaction data. Users with high consideration conversational
styles reported the agent to be more trustworthy when it matched their
conversational style. Whereas, users with high involvement conversational
styles were indifferent. Finally, we provide design guidelines for multi-turn
dialogue interactions using conversational style adaptation
Survey on Evaluation Methods for Dialogue Systems
In this paper we survey the methods and concepts developed for the evaluation
of dialogue systems. Evaluation is a crucial part during the development
process. Often, dialogue systems are evaluated by means of human evaluations
and questionnaires. However, this tends to be very cost and time intensive.
Thus, much work has been put into finding methods, which allow to reduce the
involvement of human labour. In this survey, we present the main concepts and
methods. For this, we differentiate between the various classes of dialogue
systems (task-oriented dialogue systems, conversational dialogue systems, and
question-answering dialogue systems). We cover each class by introducing the
main technologies developed for the dialogue systems and then by presenting the
evaluation methods regarding this class
A Personalized System for Conversational Recommendations
Searching for and making decisions about information is becoming increasingly
difficult as the amount of information and number of choices increases.
Recommendation systems help users find items of interest of a particular type,
such as movies or restaurants, but are still somewhat awkward to use. Our
solution is to take advantage of the complementary strengths of personalized
recommendation systems and dialogue systems, creating personalized aides. We
present a system -- the Adaptive Place Advisor -- that treats item selection as
an interactive, conversational process, with the program inquiring about item
attributes and the user responding. Individual, long-term user preferences are
unobtrusively obtained in the course of normal recommendation dialogues and
used to direct future conversations with the same user. We present a novel user
model that influences both item search and the questions asked during a
conversation. We demonstrate the effectiveness of our system in significantly
reducing the time and number of interactions required to find a satisfactory
item, as compared to a control group of users interacting with a non-adaptive
version of the system
Design and implementation of a user-oriented speech recognition interface: the synergy of technology and human factors
The design and implementation of a user-oriented speech recognition interface are described. The interface enables the use of speech recognition in so-called interactive voice response systems which can be accessed via a telephone connection. In the design of the interface a synergy of technology and human factors is achieved. This synergy is very important for making speech interfaces a natural and acceptable form of human-machine interaction. Important concepts such as interfaces, human factors and speech recognition are discussed. Additionally, an indication is given as to how the synergy of human factors and technology can be realised by a sketch of the interface's implementation. An explanation is also provided of how the interface might be integrated in different applications fruitfully
PARADISE: A Framework for Evaluating Spoken Dialogue Agents
This paper presents PARADISE (PARAdigm for DIalogue System Evaluation), a
general framework for evaluating spoken dialogue agents. The framework
decouples task requirements from an agent's dialogue behaviors, supports
comparisons among dialogue strategies, enables the calculation of performance
over subdialogues and whole dialogues, specifies the relative contribution of
various factors to performance, and makes it possible to compare agents
performing different tasks by normalizing for task complexity.Comment: 10 pages, uses aclap, psfig, lingmacros, time
Towards virtual communities on the Web: Actors and audience
We report about ongoing research in a virtual
reality environment where visitors can interact with
agents that help them to obtain information, to perform
certain transactions and to collaborate with them in order
to get some tasks done. Our environment models a
theatre in our hometown. We discuss attempts to let this
environment evolve into a theatre community where we
do not only have goal-directed visitors, but also visitors
that that are not sure whether they want to buy or just
want information or visitors who just want to look
around. It is shown that we need a multi-user and multiagent
environment to realize our goals. Since our environment
models a theatre it is also interesting to investigate
the roles of performers and audience in this environment.
For that reason we discuss capabilities and personalities of agents. Some notes on the historical development of networked communities are included
Improvising Linguistic Style: Social and Affective Bases for Agent Personality
This paper introduces Linguistic Style Improvisation, a theory and set of
algorithms for improvisation of spoken utterances by artificial agents, with
applications to interactive story and dialogue systems. We argue that
linguistic style is a key aspect of character, and show how speech act
representations common in AI can provide abstract representations from which
computer characters can improvise. We show that the mechanisms proposed
introduce the possibility of socially oriented agents, meet the requirements
that lifelike characters be believable, and satisfy particular criteria for
improvisation proposed by Hayes-Roth.Comment: 10 pages, uses aaai.sty, lingmacros.sty, psfig.st
- …