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Sequential Dialogue Context Modeling for Spoken Language Understanding
Spoken Language Understanding (SLU) is a key component of goal oriented
dialogue systems that would parse user utterances into semantic frame
representations. Traditionally SLU does not utilize the dialogue history beyond
the previous system turn and contextual ambiguities are resolved by the
downstream components. In this paper, we explore novel approaches for modeling
dialogue context in a recurrent neural network (RNN) based language
understanding system. We propose the Sequential Dialogue Encoder Network, that
allows encoding context from the dialogue history in chronological order. We
compare the performance of our proposed architecture with two context models,
one that uses just the previous turn context and another that encodes dialogue
context in a memory network, but loses the order of utterances in the dialogue
history. Experiments with a multi-domain dialogue dataset demonstrate that the
proposed architecture results in reduced semantic frame error rates.Comment: 8 + 2 pages, Updated 10/17: Updated typos in abstract, Updated 07/07:
Updated Title, abstract and few minor change
Survey on Evaluation Methods for Dialogue Systems
In this paper we survey the methods and concepts developed for the evaluation
of dialogue systems. Evaluation is a crucial part during the development
process. Often, dialogue systems are evaluated by means of human evaluations
and questionnaires. However, this tends to be very cost and time intensive.
Thus, much work has been put into finding methods, which allow to reduce the
involvement of human labour. In this survey, we present the main concepts and
methods. For this, we differentiate between the various classes of dialogue
systems (task-oriented dialogue systems, conversational dialogue systems, and
question-answering dialogue systems). We cover each class by introducing the
main technologies developed for the dialogue systems and then by presenting the
evaluation methods regarding this class
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