Container network functions: bringing NFV to the network edge

In order to cope with the increasing network utilization driven by new mobile clients, and to satisfy demand for new network services and performance guarantees, telecommunication service providers are exploiting virtualization over their network by implementing network services in virtual machines, decoupled from legacy hardware accelerated appliances. This effort, known as NFV, reduces OPEX and provides new business opportunities. At the same time, next generation mobile, enterprise, and IoT networks are introducing the concept of computing capabilities being pushed at the network edge, in close proximity of the users. However, the heavy footprint of today's NFV platforms prevents them from operating at the network edge. In this article, we identify the opportunities of virtualization at the network edge and present Glasgow Network Functions (GNF), a container-based NFV platform that runs and orchestrates lightweight container VNFs, saving core network utilization and providing lower latency. Finally, we demonstrate three useful examples of the platform: IoT DDoS remediation, on-demand troubleshooting for telco networks, and supporting roaming of network functions

Customer-engineer relationship management for converged ICT service companies

Thanks to the advent of converged communications services (often referred to as ‘triple play’), the next generation Service Engineer will need radically different skills, processes and tools from today’s counterpart. Why? in order to meet the challenges of installing and maintaining services based on multi-vendor software and hardware components in an IP-based network environment. The converged services environment is likely to be ‘smart’ and support flexible and dynamic interoperability between appliances and computing devices. These radical changes in the working environment will inevitably force managers to rethink the role of Service Engineers in relation to customer relationship management. This paper aims to identify requirements for an information system to support converged communications service engineers with regard to customer-engineer relationship management. Furthermore, an architecture for such a system is proposed and how it meets these requirements is discussed

Understanding safety-critical interactions with a home medical device through Distributed Cognition

As healthcare shifts from the hospital to the home, it is becoming increasingly important to understand how patients interact with home medical devices, to inform the safe and patient-friendly design of these devices. Distributed Cognition (DCog) has been a useful theoretical framework for understanding situated interactions in the healthcare domain. However, it has not previously been applied to study interactions with home medical devices. In this study, DCog was applied to understand renal patients’ interactions with Home Hemodialysis Technology (HHT), as an example of a home medical device. Data was gathered through ethnographic observations and interviews with 19 renal patients and interviews with seven professionals. Data was analyzed through the principles summarized in the Distributed Cognition for Teamwork methodology. In this paper we focus on the analysis of system activities, information flows, social structures, physical layouts, and artefacts. By explicitly considering different ways in which cognitive processes are distributed, the DCog approach helped to understand patients’ interaction strategies, and pointed to design opportunities that could improve patients’ experiences of using HHT. The findings highlight the need to design HHT taking into consideration likely scenarios of use in the home and of the broader home context. A setting such as home hemodialysis has the characteristics of a complex and safety-critical socio-technical system, and a DCog approach effectively helps to understand how safety is achieved or compromised in such a system

Satellite freeze forecast system

Provisions for back-up operations for the satellite freeze forecast system are discussed including software and hardware maintenance and DS/1000-1V linkage; troubleshooting; and digitized radar usage. The documentation developed; dissemination of data products via television and the IFAS computer network; data base management; predictive models; the installation of and progress towards the operational status of key stations; and digital data acquisition are also considered. The d addition of dew point temperature into the P-model is outlined

A hierarchical distributed control model for coordinating intelligent systems

A hierarchical distributed control (HDC) model for coordinating cooperative problem-solving among intelligent systems is described. The model was implemented using SOCIAL, an innovative object-oriented tool for integrating heterogeneous, distributed software systems. SOCIAL embeds applications in 'wrapper' objects called Agents, which supply predefined capabilities for distributed communication, control, data specification, and translation. The HDC model is realized in SOCIAL as a 'Manager'Agent that coordinates interactions among application Agents. The HDC Manager: indexes the capabilities of application Agents; routes request messages to suitable server Agents; and stores results in a commonly accessible 'Bulletin-Board'. This centralized control model is illustrated in a fault diagnosis application for launch operations support of the Space Shuttle fleet at NASA, Kennedy Space Center