Deep Contextual Language Understanding in Spoken Dialogue Systems

Abstract We describe a unified multi-turn multi-task spoken language understanding (SLU) solution capable of handling multiple context sensitive classification (intent determination) and sequence labeling (slot filling) tasks simultaneously. The proposed architecture is based on recurrent convolutional neural networks (RCNN) with shared feature layers and globally normalized sequence modeling components. The temporal dependencies within and across different tasks are encoded succinctly as recurrent connections. The dialog system responses beyond SLU component are also exploited as effective external features. We show with extensive experiments on a number of datasets that the proposed joint learning framework generates state-of-the-art results for both classification and tagging, and the contextual modeling based on recurrent and external features significantly improves the context sensitivity of SLU models

Image-based Text Classification using 2D Convolutional Neural Networks

We propose a new approach to text classification in which we consider the input text as an image and apply 2D Convolutional Neural Networks to learn the local and global semantics of the sentences from the variations of the visual patterns of words. Our approach demonstrates that it is possible to get semantically meaningful features from images with text without using optical character recognition and sequential processing pipelines, techniques that traditional natural language processing algorithms require. To validate our approach, we present results for two applications: text classification and dialog modeling. Using a 2D Convolutional Neural Network, we were able to outperform the state-ofart accuracy results for a Chinese text classification task and achieved promising results for seven English text classification tasks. Furthermore, our approach outperformed the memory networks without match types when using out of vocabulary entities from Task 4 of the bAbI dialog dataset

A Neural Network Approach to Context-Sensitive Generation of Conversational Responses

We present a novel response generation system that can be trained end to end on large quantities of unstructured Twitter conversations. A neural network architecture is used to address sparsity issues that arise when integrating contextual information into classic statistical models, allowing the system to take into account previous dialog utterances. Our dynamic-context generative models show consistent gains over both context-sensitive and non-context-sensitive Machine Translation and Information Retrieval baselines.Comment: A. Sordoni, M. Galley, M. Auli, C. Brockett, Y. Ji, M. Mitchell, J.-Y. Nie, J. Gao, B. Dolan. 2015. A Neural Network Approach to Context-Sensitive Generation of Conversational Responses. In Proc. of NAACL-HLT. Pages 196-20

The Microsoft 2017 Conversational Speech Recognition System

We describe the 2017 version of Microsoft's conversational speech recognition system, in which we update our 2016 system with recent developments in neural-network-based acoustic and language modeling to further advance the state of the art on the Switchboard speech recognition task. The system adds a CNN-BLSTM acoustic model to the set of model architectures we combined previously, and includes character-based and dialog session aware LSTM language models in rescoring. For system combination we adopt a two-stage approach, whereby subsets of acoustic models are first combined at the senone/frame level, followed by a word-level voting via confusion networks. We also added a confusion network rescoring step after system combination. The resulting system yields a 5.1\% word error rate on the 2000 Switchboard evaluation set

Effective Spoken Language Labeling with Deep Recurrent Neural Networks

Understanding spoken language is a highly complex problem, which can be decomposed into several simpler tasks. In this paper, we focus on Spoken Language Understanding (SLU), the module of spoken dialog systems responsible for extracting a semantic interpretation from the user utterance. The task is treated as a labeling problem. In the past, SLU has been performed with a wide variety of probabilistic models. The rise of neural networks, in the last couple of years, has opened new interesting research directions in this domain. Recurrent Neural Networks (RNNs) in particular are able not only to represent several pieces of information as embeddings but also, thanks to their recurrent architecture, to encode as embeddings relatively long contexts. Such long contexts are in general out of reach for models previously used for SLU. In this paper we propose novel RNNs architectures for SLU which outperform previous ones. Starting from a published idea as base block, we design new deep RNNs achieving state-of-the-art results on two widely used corpora for SLU: ATIS (Air Traveling Information System), in English, and MEDIA (Hotel information and reservation in France), in French.Comment: 8 pages. Rejected from IJCAI 2017, good remarks overall, but slightly off-topic as from global meta-reviews. Recommendations: 8, 6, 6, 4. arXiv admin note: text overlap with arXiv:1706.0174