Comparing Human and Machine Errors in Conversational Speech Transcription

Recent work in automatic recognition of conversational telephone speech (CTS) has achieved accuracy levels comparable to human transcribers, although there is some debate how to precisely quantify human performance on this task, using the NIST 2000 CTS evaluation set. This raises the question what systematic differences, if any, may be found differentiating human from machine transcription errors. In this paper we approach this question by comparing the output of our most accurate CTS recognition system to that of a standard speech transcription vendor pipeline. We find that the most frequent substitution, deletion and insertion error types of both outputs show a high degree of overlap. The only notable exception is that the automatic recognizer tends to confuse filled pauses ("uh") and backchannel acknowledgments ("uhhuh"). Humans tend not to make this error, presumably due to the distinctive and opposing pragmatic functions attached to these words. Furthermore, we quantify the correlation between human and machine errors at the speaker level, and investigate the effect of speaker overlap between training and test data. Finally, we report on an informal "Turing test" asking humans to discriminate between automatic and human transcription error cases

Latent Dirichlet Allocation Based Organisation of Broadcast Media Archives for Deep Neural Network Adaptation

This paper presents a new method for the discovery of latent domains in diverse speech data, for the use of adaptation of Deep Neural Networks (DNNs) for Automatic Speech Recognition. Our work focuses on transcription of multi-genre broadcast media, which is often only categorised broadly in terms of high level genres such as sports, news, documentary, etc. However, in terms of acoustic modelling these categories are coarse. Instead, it is expected that a mixture of latent domains can better represent the complex and diverse behaviours within a TV show, and therefore lead to better and more robust performance. We propose a new method, whereby these latent domains are discovered with Latent Dirichlet Allocation, in an unsupervised manner. These are used to adapt DNNs using the Unique Binary Code (UBIC) representation for the LDA domains. Experiments conducted on a set of BBC TV broadcasts, with more than 2,000 shows for training and 47 shows for testing, show that the use of LDA-UBIC DNNs reduces the error up to 13% relative compared to the baseline hybrid DNN models

Automatic transcription of multi-genre media archives

This paper describes some recent results of our collaborative work on developing a speech recognition system for the automatic transcription or media archives from the British Broadcasting Corporation (BBC). The material includes a wide diversity of shows with their associated metadata. The latter are highly diverse in terms of completeness, reliability and accuracy. First, we investigate how to improve lightly supervised acoustic training, when timestamp information is inaccurate and when speech deviates significantly from the transcription, and how to perform evaluations when no reference transcripts are available. An automatic timestamp correction method as well as a word and segment level combination approaches between the lightly supervised transcripts and the original programme scripts are presented which yield improved metadata. Experimental results show that systems trained using the improved metadata consistently outperform those trained with only the original lightly supervised decoding hypotheses. Secondly, we show that the recognition task may benefit from systems trained on a combination of in-domain and out-of-domain data. Working with tandem HMMs, we describe Multi-level Adaptive Networks, a novel technique for incorporating information from out-of domain posterior features using deep neural network. We show that it provides a substantial reduction in WER over other systems including a PLP-based baseline, in-domain tandem features, and the best out-of-domain tandem features.This research was supported by EPSRC Programme Grant EP/I031022/1 (Natural Speech Technology).This paper was presented at the First Workshop on Speech, Language and Audio in Multimedia, August 22-23, 2013; Marseille. It was published in CEUR Workshop Proceedings at http://ceur-ws.org/Vol-1012/

Improving lightly supervised training for broadcast transcription

This paper investigates improving lightly supervised acoustic model training for an archive of broadcast data. Standard lightly supervised training uses automatically derived decoding hypotheses using a biased language model. However, as the actual speech can deviate significantly from the original programme scripts that are supplied, the quality of standard lightly supervised hypotheses can be poor. To address this issue, word and segment level combination approaches are used between the lightly supervised transcripts and the original programme scripts which yield improved transcriptions. Experimental results show that systems trained using these improved transcriptions consistently outperform those trained using only the original lightly supervised decoding hypotheses. This is shown to be the case for both the maximum likelihood and minimum phone error trained systems.The research leading to these results was supported by EPSRC Programme Grant EP/I031022/1 (Natural Speech Technology).This is the accepted manuscript version. The final version is available at http://www.isca-speech.org/archive/interspeech_2013/i13_2187.html

Cross-domain paraphrasing for improving language modelling using out-of-domain data

In natural languages the variability in the underlying linguistic generation rules significantly alters the observed surface word sequence they create, and thus introduces a mismatch against other data generated via alternative realizations associated with, for example, a different domain. Hence, direct modelling of out-of-domain data can result in poor generalization to the indomain data of interest. To handle this problem, this paper investigated using cross-domain paraphrastic language models to improve in-domain language modelling (LM) using out-ofdomain data. Phrase level paraphrase models learnt from each domain were used to generate paraphrase variants for the data of other domains. These were used to both improve the context coverage of in-domain data, and reduce the domain mismatch of the out-of-domain data. Significant error rate reduction of 0.6% absolute was obtained on a state-of-the-art conversational telephone speech recognition task using a cross-domain paraphrastic multi-level LM trained on a billion words of mixed conversational and broadcast news data. Consistent improvements on the in-domain data context coverage were also obtained.The research leading to these results was supported by EPSRC Programme Grant EP/I031022/1 (Natural Speech Technology) and DARPA under the Broad Operational Language Translation (BOLT) program.This is the accepted manuscript. The final version is available at http://www.isca-speech.org/archive/interspeech_2013/i13_3424.htm

Two-pass Decoding and Cross-adaptation Based System Combination of End-to-end Conformer and Hybrid TDNN ASR Systems

Fundamental modelling differences between hybrid and end-to-end (E2E) automatic speech recognition (ASR) systems create large diversity and complementarity among them. This paper investigates multi-pass rescoring and cross adaptation based system combination approaches for hybrid TDNN and Conformer E2E ASR systems. In multi-pass rescoring, state-of-the-art hybrid LF-MMI trained CNN-TDNN system featuring speed perturbation, SpecAugment and Bayesian learning hidden unit contributions (LHUC) speaker adaptation was used to produce initial N-best outputs before being rescored by the speaker adapted Conformer system using a 2-way cross system score interpolation. In cross adaptation, the hybrid CNN-TDNN system was adapted to the 1-best output of the Conformer system or vice versa. Experiments on the 300-hour Switchboard corpus suggest that the combined systems derived using either of the two system combination approaches outperformed the individual systems. The best combined system obtained using multi-pass rescoring produced statistically significant word error rate (WER) reductions of 2.5% to 3.9% absolute (22.5% to 28.9% relative) over the stand alone Conformer system on the NIST Hub5'00, Rt03 and Rt02 evaluation data.Comment: It' s accepted to ISCA 202