Development of Trust Measure in Biometric Technology

Societal acceptance of biometric technology is complex and highly dependent on trust. The limited work on trust in biometric s is mostly anecdotal with correlational patterns associated with familiarity and confidence in different types of biometric s [26]. To develop a comprehensive understanding of people’s trust perceptions toward biometric s, we employed existing theories to develop a systematic measure of trust in biometric s from a consumer perspective. We 1) gathered prior trust measures in the context of interpersonal interaction, technology adoption, information system and automated technology, 2) identified common trust dimensions across these contexts, 3) modified the items for the context of biometric technology, and 4) conducted a survey study to determine sub-factors and reliability of this new measure. Our data generated seven new factors associated with consumer trust in biometric technology. We discuss implications of the current work and suggest future directions

Introduction to the Minitrack on Advances in Trust, Identity, and Trusted Systems in Technology-Mediated Environments

Within the 52nd Hawaiian International Conference on System Sciences (HICSS), we organize for the third time a minitrack on Trust, Identity, and Trusted Systems in Technology-mediated Environments. Trust is a pervasive concern not just with new technologies but also with established technologies as they become more complex and interdependent. Through five papers and an open discussion, the minitrack will discuss and debate when and to what degree trust matters, in what form(s), and with which consequences in the context of existing and emerging hardware and software technologies, e.g., biometric technologies, cryptocurrencies, artificial intelligence, peer-to-peer networked platforms, and autonomous vehicles