HR Professionals’ Preferred Skill for Business Graduates in Service Sector

The current study attempts to explore the skills that are valued by service sector HR professionals (public listed) and to identify the top four needed skills by service sector HR professionals. Based on the literature review two objectives were formulated that seventeen skills are the anticipated attributes for employability and the most preferred skills preferred by HR professionals are adaptability, leadership, team work and work ethics. To assess employability,” Employer Perspective of the Business School Graduate” scale was adapted from Jackson (2013) study. The sample of the study consisted of 126 HR professionals from public listed companies in service sector. Rotated Component Matrix was used to calculate the top four preferred skills. The findings of the study suggest that four skills were preferred by HR professionals i.e. 1) adaptability, 2) leadership, 3) teamwork, and 4) work ethics. The implication of the findings is discussed in the study.

Developing a dominant logic of strategic innovation

Purpose: This paper aims to lay the foundations to develop a dominant logic and a common thematic framework of strategic innovation (SI) and to encourage consensus over the field’s core foundation of main themes. Design/methodology/approach: The paper explores the intersection between the constituent fields of strategic management and innovation management through a concept mapping process. The paper categorizes the main themes and search for common ground in order to develop the core thematic framework of SI. The paper looks at the sub-themes of SI in published research and develops a more detailed framework. The conceptual categories derived from the process are then placed in a logical sequence according to how they occur in practice or in the order of how the concepts develop from one other. Findings: The results yield seven main themes that form the main taxonomy of SI: types of SI, environmental analysis of SI, SI planning, enabling SI, collaborative networks, managing knowledge, and strategic outcomes. Research limitations/implications: The new thematic framework the paper is proposing for SI remains preliminary in nature and would need to be tried and tested by researchers and practitioners in order to gain acceptability. Academic rigor and methodological structure are not sufficient to determine whether our conceptual framework will become widely diffused in academia and industry. It would have to pass through an emergent, evolutionary process of selection, adoption and an inevitable degree of change and adaptation, just like any other innovation. Practical implications: The practical implications concern the production of instructive material and the application of strategic management initiatives in industry. The proposed themes and sub-themes can serve as a logical framework to develop and update publications, which have been instrumental in their own right to shape the field. The paper also provides a checklist of potential research projects in SI, which will improve and strengthen the field. The new framework provides a comprehensive checklist of strategic management initiatives that will help industry to initiate, plan and execute effective innovation strategies. Originality/value: The concept mapping of the themes of SI yields a new dominant logic, which will influence the evolution of the field and its relevance to both academia and industry

A qualitative investigation on factors that influence knowledge sharing in organizations

Factors that influence knowledge sharing among knowledge workers in organizations can seriously affect performance and productivity because poor understanding of these factors can de-motivate knowledge sharing culture and attitude in the organizations The aim of this investigation is to study the factors that influence knowledge sharing in organization and the relationship between those factors. The study looks at six factors: Information Technology, Learning Strategy, Outcome Expectations, Trust, Reward and the role of affect in this research. The role of Affect is introduced into this research base on strong evidence highlighted by many related works that support the significance of affect that can influence knowledge sharing in organizations. This research interviewed 13 individuals from a total of five (5) participating organizations to collect their views on questions designed to solicit important details pertaining to factors discussed above. The outcomes of our findings highlight that the Information Technology Use on KS tools functions need to be more intuitively interesting. As for Learning strategy, participants express that they are happy to share knowledge on the job with some say there is a need to have proper learning strategies in the organizations. On the Reward, interviewees mostly agree that rewards are motivator. On Trust, findings highlight that policy and procedures, validation and source of the information are three key considerations that provide the level of trust on the knowledge obtained and reliability. As for the element of affect, most of the participants highlight that if they are emotionally unpleasant they either provide very little responses on queries forwarded to them, don’t entertain colleagues, or postpone their responses

Follow the Leader”: Leadership and Incentives to Use Enterprise 2.0 Applications

E2.0 facilitates the efficient collaboration of employers and workers across departmental boundaries. The exponential growth of nascent enterprise-level social network platforms implies important impacts on employees’ daily working styles and the implementation decisions made regarding these platforms represent the significant digital innovation. Despite this importance, limited effort has been devoted to understanding whether company senior managers’ leadership influences employees’ commitment to E2.0-driven change. Using a novel proprietary dataset from a leading E2.0 platform, we investigate the impact of change leadership perceived by employees on the implementation of E2.0. The sample includes information on 575 paid customers (i.e. firms) with 65,407 individual users and 2,286 previous customers with 99,807 individual users from 2011-2016. Our research will provide key insights for several groups of stakeholders, including platform developers, company senior managers, and workers. The expected contribution and practical implications are discussed

Vexing issues of knowledge sharing: The case study of the wiki initiative in a Malaysian public organization

While many organizations have benefited from the existence of Internet-based web applications such as wikis and blogs as tools for knowledge sharing , many others have failed. In the end, wikis and blogs are reduced to just as the facilities to provide one-way information about the organization. Gone is the exuberance when the wiki or blog was first launched.Failures of wikis in promoting knowledge sharing are mostly not because their poor design.Many fail because of poor understanding of the ecosystem within which effective wikis operate.To emphasize, this paper presents a case study of a wiki initiative mooted by a public organization to manage and share knowledge.Notwithstanding the many initiatives introduced to encourage active knowledge sharing participation, maintaining a sustainable knowledge sharing culture within the organization can be very complex.The case study provides useful examples of this and lessons that can be learnt.The findings suggest that that the variables surrounding the organization can be unique.It is necessary to endeavor and continuously learn to determine the critical success factors and the ecosystem before successful and sustainable wiki portals for knowledge sharing can effectively be promoted

Social Media Success for Knowledge Sharing: Instrument Content Validation

Knowledge sharing is important activity for create a new knowledge. Information technology today brings big oppurtubity for people in conduct knowledge sharing. This media provides effective and competitive technology tool for knowledge sharing. The aimed of this study is to report the on process research that investigates the success of social media for sharing knowledge among scholars in Indonesia. This study focus to discuss the instrument development stages from the research especially discuss how content validity conduct for in instrument validation progress. Method for content validation progress was adopting from Beck and Gale approach in nursing area. This study resulted in a validated instrument from content validation approach

Using role-play based simulation to acquire tacit knowledge in organizations: the case of KreditSim

Theme: Shaping and Futurizing our Global KnowledgeKnowledge creation and application is crucial for organisations to cope with ever increasing competition. The business-relevant knowledge is reflected in the processes of a company. A process largely consists of tacit knowledge which is embedded in practice or experiences. Acquiring this type of knowledge is crucial for improving business processes. While formal learning or training programs deliver explicit knowledge and skills, it is much more challenging to generate implicit or tacit knowledge out of everyday work activities. In order to help employees and senior managers to acquire and apply tacit knowledge, a role-play based simulation program has been developed. This kind of simulation allows for a learning environment close to the workplace. The case of KreditSim shows how this coaching method actively involves employees and improves awareness of and participation in business process improvement. After identifying the deficiencies in their early process, the learners improve their process in a new simulation run. In this way, the tacit knowledge about processes is externalised, delivered, refined and reused. Social learning is also supported for process knowledge creation and sharing.postprintThe 5th International Conference on Knowledge Management in Asia Pacific (KMAP 2010), Xi'an, China, 16-18 September 2010. In Proceedings of the 5th KMAP, 2010, p. 1-

The missing element of knowledge management: social computing

The paper aims to highlight the value that social computing can bring to Knowledge Management mainly its knowledge sharing process. The research is based on a systematics study of literature. Literature was examinedto provide an understanding what social computing can offer to knowledge sharing. Knowledge management (KM) was in full swing up to mid-90s. But due to globalisation and the increasing use of the Internet it has a period where practitioners and research community were less interested in KM. Traditional KM approaches could not solve efficiently the challenges of the 21st century organisations. KM practitioners and researchers were slow in recognising and providing new methodologies based on new developments in technologies. The lack of new methodologies impeded the value and importance of KM in organisations. Social computing is an emerging filed and its principles are in align with the theories of KM. The research has attempted to provide a link between KM and social computing. The research has pointed out where in KM the tools of social computing can be utilised

Factors Affecting Knowledge Sharing Practices among Personnel in Private University Libraries in Osun State, Nigeria

AbstractPurpose: This study focused on identifying positive and negative factors that can affect knowledge sharing (KS) in seven private university libraries in Osun State, Nigeria.Methodology: The study adopted a survey design. Data were collected through questionnaire from 74 library personnel across the seven libraries through a total enumeration method. 62 sets of questionnaire were duly completed and used for analysis. Frequency counts and percentage calculation were used to analysed the collected data.Findings: The study revealed that organisational factors namely: organisational commitment (100%); staff motivations/ welfare (98.4%); and leadership/management style (98.4%) adopted by the libraries were the three most important positive factors influencing KS practices among the respondents. The findings also revealed that individual factors were the major negative factors that inhibit KS practices: fear of stealing one’s ideas (100%); unwillingness to share knowledge; fear of other employees taking credit for one’s idea (98.4%); and lack of trust among employees (96.8%).Recommendations: The study recommended that library management should create an enabling and healthy work environment where employees feel safe and can trust each other; encourage KS activities by rewarding or motivating such practices; and library personnel should be trained on the use of contemporary KS tools.Originality: The findings of the study are imperative for stakeholders to know what to do, in term of formulating policies that can promote knowledge sharing practices for enhancing library development

Kajian terhadap kepadanan Facebook sebagai teknologi untuk berkongsi maklumat semasa banjir

Social media is gaining its popularity as one of the most used ICT platform for information sharing. Recently, social media has been identified as one of the important communication platforms to disseminate information during the event of disaster. Although it has been acknowledged as one of the most useful platforms to disseminate information, there are situations where this platform has been found notsuitable to support this task. Thus, examining the fit between the task and technology can enhance the efficiency of information sharing. The main aim of this study is to identify the factors that influenced task technology fit using social mediaespecially Facebook when sharing information during the flood. Theory of task-technology fit (TTF) has been used as an underlying theory for this study. This study administered web based questionnaire as the data collection technique to obtain data from respondent which is the user of National Security Counsil’s Facebook. Then, the obtained data is analyzed using partial least square (PLS) technique. SmartPLS 2.0 software was used to validate the research model and test the proposed research hypotheses.The findings showed that task characteristic has a strong influenced over technology characteristic to determine the fit between information sharing task and Facebook technology. Theoretically, this study developed a better understanding of what influence task technology fit using Facebook to share information during the event of flood; examined the significant factors that contribute to higher task technology fit during the flood; and proposed a theoretical model that can be used to predict the fit between information sharing task and Facebook during the occurance of flood. Practically, this study contributes by proposing a mechanism to the government agencies on how to improve the fit between Facebook and information sharing task duringflood