Canadian national sport organisations’ use of the web for relationship marketing in promoting sport participation

Sport participation development requires a systematic process which involves knowledge creation, dissemination and interactions between National Sport Organisations, participants, clubs and associations as well as other agencies. Using a relationship marketing approach (Grönroos, 1997, Gummesson, 2002, Olkkonen, 1999), this paper addressed the question ‘How do Canadian NSOs use the Web, in terms of functionality and services offered, to create and maintain relationships with sport participants and their sport delivery partners?’ Ten Canadian NSOs’ websites were examined: functionality was analysed using Burgess and Cooper’s (2000) eMICA model, while NSOs’ utilisation of the Internet to establish and maintain relationships with sport participants was analysed using Wang, Head and Archer’s (2000) relationship-building process model for the Web. It was found that Canadian NSOs were receptive to the use of the Web, but their information-gathering and dissemination activities, which make-up the relationship-building process, appear sparse, and in some cases are lagging behind the voluntary sector in the country

TechNews digests: Jan - Nov 2009

TechNews is a technology, news and analysis service aimed at anyone in the education sector keen to stay informed about technology developments, trends and issues. TechNews focuses on emerging technologies and other technology news. TechNews service : digests september 2004 till May 2010 Analysis pieces and News combined publish every 2 to 3 month

Privacy in an Ambient World

Privacy is a prime concern in today's information society. To protect\ud the privacy of individuals, enterprises must follow certain privacy practices, while\ud collecting or processing personal data. In this chapter we look at the setting where an\ud enterprise collects private data on its website, processes it inside the enterprise and\ud shares it with partner enterprises. In particular, we analyse three different privacy\ud systems that can be used in the different stages of this lifecycle. One of them is the\ud Audit Logic, recently introduced, which can be used to keep data private when it\ud travels across enterprise boundaries. We conclude with an analysis of the features\ud and shortcomings of these systems

SOA-Driven Business-Software Alignment

The alignment of business processes and their supporting application software is a major concern during the initial software design phases. This paper proposes a design approach addressing this problem of business-software alignment. The approach takes an initial business model as a basis in deriving refined models that target a service-oriented software implementation. The approach explicitly identifies a software modeling level at which software modules are represented as services in a technology-platformindependent way. This model-driven service-oriented approach has the following properties: (i) there is a forced alignment (consistency) between business processes and supporting applications; (ii) changes in the business environment can be traced to the application and vice versa, via model relationships; (iii) the software modules modeled as services have a high degree of autonomy; (iv) migration to new technology platforms can be supported through the platform independent software model

The evaluation and the effectiveness of project management in transformational e-government projects

This paper forms part of an ongoing research of a PhD degree to describe, critically evaluate and examine the underlying barriers and challenges in large e-Government initiatives. The paper invites technology to be incorporated and inculcated into the art and science of project management, and be part of a passable solution as opposed to being distinct and separate from it. The tools used have to increase the novelty (art and science) of project management through human interaction, and empower the project manager and aiding his capacity in delivering the expected outcomes. Due to inadequate implementations of project management procedures and processes, many large information technology systems (ITS) projects failed. This becomes a characteristic and encompasses e-Government project initiatives, due to ambitious program changes, major innovations, large transformations, enterprise wide solutions, collaboration across organizations’ governments and private sectors, and the implementation of unprecedented (or ambitious) solutions. This research paper critically analyses and summarises a list of e-Government challenges and barriers arising from an e-Government survey administered on behalf of the World Information Technology and Services Association (WITSA) which represents the national technology associations in 70 countries. It compares these challenges to the Project Management Body of Knowledge (PMBOK), which is the North American standard in project management methodology. In addition, it highlights the weaknesses in PMBOK to address these challenges and offers a technology-enabled enhancement to the Project Initiation Phase, the area identified as being particularly weak and inadequate in addressing e-Government initiatives and requirements

Local and Global Trust Based on the Concept of Promises

We use the notion of a promise to define local trust between agents possessing autonomous decision-making. An agent is trustworthy if it is expected that it will keep a promise. This definition satisfies most commonplace meanings of trust. Reputation is then an estimation of this expectation value that is passed on from agent to agent. Our definition distinguishes types of trust, for different behaviours, and decouples the concept of agent reliability from the behaviour on which the judgement is based. We show, however, that trust is fundamentally heuristic, as it provides insufficient information for agents to make a rational judgement. A global trustworthiness, or community trust can be defined by a proportional, self-consistent voting process, as a weighted eigenvector-centrality function of the promise theoretical graph

City Data Fusion: Sensor Data Fusion in the Internet of Things

Internet of Things (IoT) has gained substantial attention recently and play a significant role in smart city application deployments. A number of such smart city applications depend on sensor fusion capabilities in the cloud from diverse data sources. We introduce the concept of IoT and present in detail ten different parameters that govern our sensor data fusion evaluation framework. We then evaluate the current state-of-the art in sensor data fusion against our sensor data fusion framework. Our main goal is to examine and survey different sensor data fusion research efforts based on our evaluation framework. The major open research issues related to sensor data fusion are also presented.Comment: Accepted to be published in International Journal of Distributed Systems and Technologies (IJDST), 201

Model-driven design of context-aware applications

In many cases, in order to be effective, software applications need to allow sensitivity to context changes. This implies however additional complexity associated with the need for applications’ adaptability (being capable of capturing context, interpreting it and reacting on it). Hence, we envision 3 ‘musts’ that, in combination, are especially relevant to the design of context-aware applications. Firstly, at the business modeling level, it is considered crucial that the different possible context states can be properly captured and modeled, states that correspond to certain desirable behaviors. Secondly, it must be known what are the dependencies between the two, namely between states and behaviors. And finally, what is valid for application design in general, business needs are to be aligned to application solutions. In this work, we address the mentioned challenges, by approaching the notion of context and extending from this perspective a previously proposed business-software alignment approach. We illustrate our achieved results by means of a small example. It is expected that this research contribution will be useful as an additional result concerning the alignment between business modeling and software design