Crowd-powered positive psychological interventions

Recent advances in crowdsourcing have led to new forms of assistive technologies, commonly referred to as crowd-powered devices. To best serve the user, these technologies crowdsource human intelligence as needed, when automated methods alone are insufficient. In this paper, we provide an overview of how these systems work and how they can be used to enhance technological interventions for positive psychology. As a specific example, we describe previous work that crowdsources positive reappraisals, providing users timely and personalized suggestions for ways to reconstrue stressful thoughts and situations. We then describe how this approach could be extended for use with other positive psychological interventions. Finally, we outline future directions for crowd-powered positive psychological interventions

Social Media and the Public Sector

{Excerpt} Social media is revolutionizing the way we live, learn, work, and play. Elements of the private sector have begun to thrive on opportunities to forge, build, and deepen relationships. Some are transforming their organizational structures and opening their corporate ecosystems in consequence. The public sector is a relative newcomer. It too can drive stakeholder involvement and satisfaction. Global conversations, especially among Generation Y, were born circa 2004. Beginning 1995 until then, the internet had hosted static, one-way websites. These were places to visit passively, retrieve information from, and perhaps post comments about by electronic mail. Sixteen years later, Web 2.0 enables many-to-many connections in numerous domains of interest and practice, powered by the increasing use of blogs, image and video sharing, mashups, podcasts, ratings, Really Simple Syndication, social bookmarking, tweets, widgets, and wikis, among others. Today, people expect the internet to be user-centric

Serial Integration, Real Innovation: Roles of Diverse Knowledge and Communicative Participation in Crowdsourcing

Despite a burgeoning public and scholarly interest on open innovation and crowdsourcing, how to enable members of online temporary crowd to maintain knowledge integration and innovation remains underexplored. This study seeks to understand the ways in which online crowd members collectively generate more innovative and serial integrative solutions to crowdsourced open innovation challenges. Analyzing 3,200 unique posts generated by 486 participants of 21 organization-sponsored online crowdsourcing innovation challenges, this research demonstrates that crowd members contribute more innovative solutions when being exposed to explicitly shared diverse knowledge, and that crowd members’ communicative participation acts as a catalyst for the production of both innovation and serial knowledge integration. Findings suggest that managers who seek to generate knowledge integration and innovation should endeavor to implement systems that afford high-level communicative participation, as well as encourage crowd members to make their diverse knowledge explicit while minimizing their cognitive load in knowledge sharing

How ECS Improve Creative Use of Employees’ Knowledge?

Recently, organizations are using crowdsourcing systems (CSs) to collect innovative ideas from their employees harnessing their insights of companies’ products, processes, customers, and competitors. While crowd workers in third-party CSs are a diverse and multifaceted population with a range of motives and experience, and yet few researchers have grappled with the facilitators of the employees’ behavior comprising the creative application of their knowledge using enterprise CSs. This study develops a theoretical framework to identify enterprise CSs role and to provide the way how CSs are related to creative behavior via knowledge sharing. In this research, we used a survey to collect data from organizational employees and conducted data analysis to understand how enterprise CSs affect employees’ creative knowledge application. The findings of this study can help organization refine their ECSs and innovative initiatives

Spartan Daily, March 26, 2019

Volume 152, Issue 26https://scholarworks.sjsu.edu/spartan_daily_2019/1025/thumbnail.jp