Ontology acquisition and exchange of evolutionary product-brokering agents

Agent-based electronic commerce (e-commerce) has been booming with the development of the Internet and agent technologies. However, little effort has been devoted to exploring the learning and evolving capabilities of software agents. This paper addresses issues of evolving software agents in e-commerce applications. An agent structure with evolution features is proposed with a focus on internal hierarchical knowledge. We argue that knowledge base of agents should be the cornerstone for their evolution capabilities, and agents can enhance their knowledge bases by exchanging knowledge with other agents. In this paper, product ontology is chosen as an instance of knowledge base. We propose a new approach to facilitate ontology exchange among e-commerce agents. The ontology exchange model and its formalities are elaborated. Product-brokering agents have been designed and implemented, which accomplish the ontology exchange process from request to integration

A Secure and Fair Protocol that Addresses Weaknesses of the Nash Bargaining Solution in Nonlinear Negotiation

Negotiation with multiple interdependent issues is an important problem since much of real-world negotiation falls into this category. This paper examines the problem that, in such domains, agent utility functions are nonlinear, and thereby can create nonconvex Pareto frontiers. This in turn implies that the Nash Bargaining Solution, which has been viewed as the gold standard for identifying a unique optimal negotiation outcome, does not serve that role in nonlinear domains. In nonlinear domains, unlike linear ones, there can be multiple Nash Bargaining Solutions, and all can be sub-optimal with respect to social welfare and fairness. In this paper, we propose a novel negotiation protocol called SFMP (the Secure and Fair Mediator Protocol) that addresses this challenge, enabling secure multilateral negotiations with fair and pareto-optimal outcomes in nonlinear domains. The protocol works by (1) using nonlinear optimization, combined with a Multi-Party protocol, to find the Pareto front without revealing agent’s private utility information, and (2) selecting the agreement from the Pareto set that maximizes a fair division criterion we call approximated fairness. We demonstrate that SFMP is able to find agreements that maximize fairness and social welfare in nonlinear domains, and out-performs (in terms of outcomes and scalability) previously developed nonlinear negotiation protocols

A Rule-driven Approach for Defining the Behavior of Negotiating Software Agents

One problem with existing agent-mediated negotiation systems is that they rely on ad hoc, static, non-adaptive, and hardcoded schemes to represent the behaviour of agents. This limitation is probably due to the complexity of the negotiation task itself. Indeed, while negotiating, software (human) agents face tough decisions. These decisions are based not only on the information made available by the negotiation server, but on the behaviour of the other participants in the negotiation process as well. The information and the behaviour in question are constantly changing and highly uncertain. In the first part of the paper, we propose a rule-driven approach to represent, manage and explore negotiation strategies and coordination information. For that, we divide the behaviour of negotiating agents into protocols, strategies and coordination. Among the many advantages of the proposed solution, we can cite the high level of abstraction, the closeness to human understanding, the versatility, and the possibility to modify the agents' behaviour during the negotiation process. To validate our solution, we ran many agent tournaments, and used the rule-driven approach to implement bidding strategies that are common in the English and Dutch auctions. We also implemented simple coordination schemes across several auctions. The ongoing validation work is detailed and discussed in the second part of the paper. Un des inconvénients qu'on retrouve fréquemment dans les systèmes de négociation par agents est qu'ils reposent sur des schémas ad-hoc, non adaptatifs et figés dans le code pour représenter le comportement des agents. Cette limitation est probablement due à la complexité de l'activité de négociation elle-même. En effet, au cours de la négociation, les agents logiciels (humains) ont des décisions difficiles à prendre. Ces décisions ne sont pas seulement basées sur l'information disponible sur le serveur de négociation, mais aussi sur le comportement des autres participants durant le processus de négociation. L'information et le comportement en question changent constamment et sont très incertains. Dans la première partie de l'article, nous proposons une approche à base de règles pour représenter, gérer et explorer les stratégies de négociation ainsi que l'information de coordination. Parmi les nombreux avantages de la solution proposée, on peut citer le haut niveau d'abstraction, la proximité avec la compréhension humaine, la souplesse d'utilisation et la possibilité de modifier le comportement des agents durant le processus de négociation. Pour valider notre solution, nous avons effectué plusieurs tournois entre agents et utilisé l'approche à base de règles pour implémenter des stratégies simples applicables à l'enchère anglaise et à l'enchère hollandaise. Nous avons aussi implémenté des schémas simples de coordination impliquant plusieurs enchères. Le travail de validation, en cours, est détaillé et discuté dans la seconde partie de l'article.e-negotiation, online auction, software agent, negotiation strategy, coordination, rule-based system, rule engine, Négociation électronique, enchères en ligne, agents logiciels, stratégie de négociation, coordination, système à base de règles, moteur de règles

Effects of Electronic Markets on Negotiation Processes

Negotiation can be regarded as playing a game with certain rules. If the rules change, the game has to be played differently. Compared to traditional markets, electronic markets can have fundamentally different characteristics such as cost structure or the level of transparency. These differences have already stimulated the tremendous success of one breed of electronic market negotiations: auctions. But auctions offer only limited support for the negotiations that will be necessary in more differentiated markets for complex goods and services. This paper relates the implications of specific electronic market characteristics to the effectiveness of major types of negotiations. The analysis reveals why bidding protocols currently dominate bargaining protocols and suggests that future negotiation support beyond auctions should be based on integrative multilateral protocols

Agent Based E-Market: Framework, Design, and Implementation

Attempt has been made to design and develop a complete adoptive Multi Agent System pertaining to merchant brokering stage of Customer Buying Behaviour Model with the intent of appropriate framework. Intelligent agents are autonomous entity which observe and act upon an environment. In general, they are software robots and vitally used in variety of e-Business applications. This paper focuses on the discussions on electronic markets and the adoptive role, which agents can play in information transformation for automating e-market transactions. It is proposed to develop a framework for agent-based electronic markets for buyers and sellers totally with the assistance of software agents.Agent Oriented e-Business, Agent Oriented e-Markets, Buyer/Seller Agents, Java, Multi Agent Systems

Collaborative Models for Supply Networks Coordination and Healthcare Consolidation

This work discusses the collaboration framework among different members of two complex systems: supply networks and consolidated healthcare systems. Although existing literature advocates the notion of strategic partnership/cooperation in both supply networks and healthcare systems, there is a dearth of studies quantitatively analyzing the scope of cooperation among the members and its benefit on the global performance. Hence, the first part of this dissertation discusses about two-echelon supply networks and studies the coordination of buyers and suppliers for multi-period procurement process. Viewing the issue from the same angel, the second part studies the coordination framework of hospitals for consolidated healthcare service delivery. Realizing the dynamic nature of information flow and the conflicting objectives of members in supply networks, a two-tier coordination mechanism among buyers and suppliers is modeled. The process begins with the intelligent matching of buyers and suppliers based on the similarity of users profiles. Then, a coordination mechanism for long-term agreements among buyers and suppliers is proposed. The proposed mechanism introduces the importance of strategic buyers for suppliers in modeling and decision making process. To enhance the network utilization, we examine a further collaboration among suppliers where cooperation incurs both cost and benefit. Coalitional game theory is utilized to model suppliers\u27 coalition formation. The efficiency of the proposed approaches is evaluated through simulation studies. We then revisit the common issue, the co-existence of partnership and conflict objectives of members, for consolidated healthcare systems and study the coordination of hospitals such that there is a central referral system to facilitate patients transfer. We consider three main players including physicians, hospitals managers, and the referral system. As a consequence, the interaction within these players will shape the coordinating scheme to improve the overall system performance. To come up with the incentive scheme for physicians and aligning hospitals activities, we define a multi-objective mathematical model and obtain optimal transfer pattern. Using optimal solutions as a baseline, a cooperative game between physicians and the central referral system is defined to coordinate decisions toward system optimality. The efficiency of the proposed approach is examined via a case study

E-COMMERCE IN AGRICULTURE: DEVELOPMENT, STRATEGY, AND MARKET IMPLICATIONS

Marketing,

Fuzzy Logic Based Negotiation in E-Commerce

The evolution of multi-agent system (MAS) presents new challenges in computer science and software engineering. A particularly challenging problem is the design of various forms of interaction among agents. Interaction may be aimed at enabling agents to coordinate their activities, cooperate to reach common objectives, or exchange resources to better achieve their individual objectives. This thesis is dealing with negotiation in e-commerce: a process through which multiple self-interested agents can reach agreement over the exchange of scarce resources. In particular, we present a fuzzy logic-based negotiation approach to automate multi-issue bilateral negotiation in e-marketplaces. In such frameworks issues to negotiate on can be multiple, interrelated, and may not be fixed in advance. Therefore, we use fuzzy inference system to model relations among issues and to allow agents express their preferences on them. We focus on settings where agents have limited or uncertain information, ruling them out from making optimal decisions. Since agents make decisions based on particular underlying reasons, namely their interests, beliefs then applying logic (by using fuzzy logic) over these reasons can enable agents to refine their decisions and consequently reach better agreements. I refer to this form of negotiation as: Fuzzy logic based negotiation in e-commerce. The contributions of the thesis begin with the use of fuzzy logic to design a reasoning model through which negotiation tactics and strategy are expressed throughout the process of negotiation. Then, an exploration of the differences between this approach and the more traditional bargaining-based approaches is presented. Strategic issues are then explored and a methodology for designing negotiation strategies is developed. Finally, the applicability of the framework is simulated using MATLAB toolbox