Determinants which shape confidence in third sector organisations

Background. Analysis of the organization of the third sector requires the introduction of new concepts in order to describe and explain the principles of their functioning. NGOs are forced to pay more and more attention to relations with cooperating entities, the so-called stakeholders. Building trust seems to be the way of facilitating cooperation, achieving set goals and developing the organization. An important feature of the third sector organizations is that they arise as a result of the grass-root civic initiative, i.e. people who want to achieve a specific goal. Building optimal, complex interactions with the stakeholders seems to be crucial where achieving the goals of the third sector entities is concerned. This goal can be effectively achieved when cooperation is built on the trust basis. Trust seems to be not only a determinant of shaping the activities of NGOs, but also the effect of their functioning. The article puts forward a thesis that trust is an important factor determining the success of non-profit organizations. Research aims. The aim of the article is to indicate places - relationships and determinants of trust formation, as well systematics of types of trust to non-governmental organizations. The article presents the concept of trust in NGOs taking into account the factors shaping this trust. Methodology. For the analysis of trust in NGOs, the analysis of the literature on the third sector, management and trust was carried out. The review made it possible to refer knowledge to determine the factors that shape trust in NGOs. The literaturę analysis has been supplemented with a review of research on operating conditions and assessment of the activities of third sector entities in Poland. Key findings. The review of literature made it possible to systematise the concept of trust in the organization of the third sector. The analysis of the concept of trust in NGOs indicated the areas of confidence building and the need for further systematic analysis of trust in entities operating in the third sector

Linking consumer trust perception in constructing an e-commerce trust model

Trust issues is still considered as a main obstacle in the implementation of eCommerce Due to the increasing numbers of cyber crimes committed today, consumers are faced with doubt to engage in online shopping. As a safety precaution, consumers will take certain measures to protect their information by evaluating and assessing these websites trustworthiness before an actual purchase occurs. This paper describes a model that examines the elements related to online consumer behavior and to investigate this behavior towards building and increasing trust. The applicability of the model was tested in attempt to view consumers' acceptance towards the model and its component. The fmdings indicate the respondents are aware of the trust issue surrounding e-Commerce implementation as they accept and agreed with the model and its components

Long Distance Managerial Intervention in Overseas Conflicts: Helping Missionaries Reframe Conflict Along Multiple Dimensions

Effective ways of conflict management must be found for missionaries when no trusted mediator in the region is available. Home office management or leaders in other regions can intervene through context rich media, such as the telephone and video conferencing, to provide help. Intervention through context poor media, such as email, is much less likely to succeed. Effective managerial intervention involving interaction with each party can lead to reframing the conflict into an opportunity to cooperate and find mutually beneficial solutions. The manager can present information, ask questions, and help the parties see that resolution is possible by addressing key issues such as the relative importance of the consequences, the potential win-win nature of the solution, each party’s sense of victimization, and the certainty of continued interaction in the relationship

Legislative strengthening meets party support in international assistance: a closer relationship?

Recent reports recommend that international efforts to help strengthen legislatures in emerging democracies should work more closely with support for building stronger political parties and competitive party systems. This article locates the recommendations within international assistance more generally and reviews the arguments. It explores problems that must be addressed if the recommendations are to be implemented effectively. The article argues that an alternative, issue-based approach to strengthening legislatures and closer links with civil society could gain more traction. However, that is directed more centrally at promoting good governance for the purpose of furthering development than at democratisation goals sought by party aid and legislative strengtheners in the democracy assistance industry