Convolutional neural network based triangular CRF for joint intent detection and slot filling,”

ABSTRACT We describe a joint model for intent detection and slot filling based on convolutional neural networks (CNN). The proposed architecture can be perceived as a neural network (NN) version of the triangular CRF model (TriCRF), in which the intent label and the slot sequence are modeled jointly and their dependencies are exploited. Our slot filling component is a globally normalized CRF style model, as opposed to left-toright models in recent NN based slot taggers. Its features are automatically extracted through CNN layers and shared by the intent model. We show that our slot model component generates state-of-the-art results, outperforming CRF significantly. Our joint model outperforms the standard TriCRF by 1% absolute for both intent and slot. On a number of other domains, our joint model achieves 0.7 -1%, and 0.9 -2.1% absolute gains over the independent modeling approach for intent and slot respectively

Deep Cascade Multi-task Learning for Slot Filling in Online Shopping Assistant

Slot filling is a critical task in natural language understanding (NLU) for dialog systems. State-of-the-art approaches treat it as a sequence labeling problem and adopt such models as BiLSTM-CRF. While these models work relatively well on standard benchmark datasets, they face challenges in the context of E-commerce where the slot labels are more informative and carry richer expressions. In this work, inspired by the unique structure of E-commerce knowledge base, we propose a novel multi-task model with cascade and residual connections, which jointly learns segment tagging, named entity tagging and slot filling. Experiments show the effectiveness of the proposed cascade and residual structures. Our model has a 14.6% advantage in F1 score over the strong baseline methods on a new Chinese E-commerce shopping assistant dataset, while achieving competitive accuracies on a standard dataset. Furthermore, online test deployed on such dominant E-commerce platform shows 130% improvement on accuracy of understanding user utterances. Our model has already gone into production in the E-commerce platform.Comment: AAAI 201