FACTORS AFFECTING PRICING OBJECTIVES IN SERVICE FIRMS

This paper reviewed pricing services objectives literature from the past sixteen years [2004-2019]. Using the well-known and international library, Emerald, the author has examined a sum of articles that were relevant. Papers have been extracted from four different top ranked journals. This systematic literature review has identified four themes reflecting factors affecting pricing objectives, namely; firm and buyer role, value of information, service life cycles and perceived fairness price. Findings revealed perceived fairness price to be associated with service pricing objectives. Unfortunately, social studies in this area did not give much attention to theories, thus there is an urgent call for submitting theoretical papers. Drawing on the literature, a conceptual framework is provided as a clear depiction of what has been studied. The paper discusses major issues of the research, the limitations and the future research avenues that we believe could make strong advancements in the field of price management. Finally, there is a paucity of existing literature focusing on pricing decisions management, especially for services. Studies do not delve into details on this subject, accordingly more investigations are requested with attention to the use of a plurality of methods

知识付费产品销量影响因素研究:以知乎Live为例

伴随着在线知识付费平台的蓬勃发展,基于互联网的知识付费市场正在迅速成长。通过知识付费平台,用户可以轻松便捷的分享知识,藉此获得收入;用户也可以付费或者免费收听他人分享的知识。目前在线虚拟社区中的知识付费研究主要集中探究知识提供者生产意愿的影响因素。从知识消费者角度出发,探究其对新兴知识产品付费意愿及知识产品销量影响因素的研究还相对较少。本文以社区直播类知识付费平台知乎Live为研究对象,根据其实际运营数据,构建基于信号理论的模型并提出假设,探究知识产品(如Live)价格对其销量的影响。本文研究发现,价格对知识产品销量有负向影响,但是当产品评论数量足够多时,价格对销量的负向影响减弱。对于知识这种特殊的商品,在不同的情境下价格对知识消费者是成本信号与质量信号的混合。本研究对现有文献做出了补充,同时可帮助知识付费平台更精准地对产品销量进行预测;同时对知识分享者、消费者提供建议,引导其更高效的完成知识交易。国家自然科学基金资助项目(91746103、91546107、71572166、71301133);;福州市社会科学规划重大项目(2017FZA05