Process capability assessments in small development firms

[Abstract}: Assessment-based Software Process Improvement (SPI) programs such as the Capability Maturity Model (CMM), Bootstrap, and SPICE (ISO/IEC 15504) are based on formal frameworks and promote the use of systematic processes and management practices for software development. These approaches identify best practices for the management of software development and when applied, enable organizations to understand, control and improve development processes. The purpose of a SPI assessment is to compare the current processes used in an organization with a list of recommended or ‘best’ practices. This research investigates the adoption of SPI initiatives by four small software development firms. These four firms participated in a process improvement program which was sponsored by Software Engineering Australia (SEA) (Queensland). The assessment method was based on SPICE (ISO/IEC 15504) and included an initial assessment, recommendations, and a follow-up meeting. For each firm, before and after snapshots are provided of the capability as assessed on eight processes. The discussion which follows summarizes the improvements realized and considers the critical success factors relating to SPI adoption for small firms

Software Development Process Modeling. Developers Perspective to Contemporary Modeling Techniques

Formal software development processes and well-defined development methodologies are nowadays seen as the definite way to produce high-quality software within time-limits and budgets. The variety of such high-level methodologies is huge ranging from rigorous process frameworks like CMMI and RUP to more lightweight agile methodologies. The need for managing this variety and the fact that practically every software development organization has its own unique set of development processes and methods have created a profession of software process engineers. Different kinds of informal and formal software process modeling languages are essential tools for process engineers. These are used to define processes in a way which allows easy management of processes, for example process dissemination, process tailoring and process enactment. The process modeling languages are usually used as a tool for process engineering where the main focus is on the processes themselves. This dissertation has a different emphasis. The dissertation analyses modern software development process modeling from the software developers’ point of view. The goal of the dissertation is to investigate whether the software process modeling and the software process models aid software developers in their day-to-day work and what are the main mechanisms for this. The focus of the work is on the Software Process Engineering Metamodel (SPEM) framework which is currently one of the most influential process modeling notations in software engineering. The research theme is elaborated through six scientific articles which represent the dissertation research done with process modeling during an approximately five year period. The research follows the classical engineering research discipline where the current situation is analyzed, a potentially better solution is developed and finally its implications are analyzed. The research applies a variety of different research techniques ranging from literature surveys to qualitative studies done amongst software practitioners. The key finding of the dissertation is that software process modeling notations and techniques are usually developed in process engineering terms. As a consequence the connection between the process models and actual development work is loose. In addition, the modeling standards like SPEM are partially incomplete when it comes to pragmatic process modeling needs, like light-weight modeling and combining pre-defined process components. This leads to a situation, where the full potential of process modeling techniques for aiding the daily development activities can not be achieved. Despite these difficulties the dissertation shows that it is possible to use modeling standards like SPEM to aid software developers in their work. The dissertation presents a light-weight modeling technique, which software development teams can use to quickly analyze their work practices in a more objective manner. The dissertation also shows how process modeling can be used to more easily compare different software development situations and to analyze their differences in a systematic way. Models also help to share this knowledge with others. A qualitative study done amongst Finnish software practitioners verifies the conclusions of other studies in the dissertation. Although processes and development methodologies are seen as an essential part of software development, the process modeling techniques are rarely used during the daily development work. However, the potential of these techniques intrigues the practitioners. As a conclusion the dissertation shows that process modeling techniques, most commonly used as tools for process engineers, can also be used as tools for organizing the daily software development work. This work presents theoretical solutions for bringing the process modeling closer to the ground-level software development activities. These theories are proven feasible by presenting several case studies where the modeling techniques are used e.g. to find differences in the work methods of the members of a software team and to share the process knowledge to a wider audience.Siirretty Doriast

Proceedings of the 1st international workshop on software process education, training and professionalism (SPETP 2015)

These Proceedings contain the papers accepted for publication and presentation at the first 1st International Workshop on Software Process Education, Training and Professionalism (SPETP 2015) held in conjunction with the 15th International Conference on Software Process Improvement and Capability dEtermination (SPICE 2015), Gothenburg, Sweden, during June 15-17, 2015. During the 14th International Conference on Software Process Improvement and Capability dEtermination (SPICE 2014) held in Vilnius, Lithuania, at a post conference dinner, a group of key individuals from education and industry started to discuss the challenges faced for software process education, training and professionalism, especially with the background of the new modes of learning and teaching in higher education. Further discussions held post conference with key players in the relevant professional and personal certification fields led to a consensus that it is time for the industry to rise to the new challenges and set out in a manifesto a common vision for educators and trainers together with a set of recommendations to address the challenges faced. It was therefore agreed co-located the 1st International Workshop on Software Process Education, Training and Professionalism with the 15th International Conference on Software Process Improvement and Capability dEtermination. This workshop focused on the new challenges for and best practices in software process education, training and professionalism. The foundation for learning of software process should be part of a university or college education however software process is often treated as ‘add one’ module to the core curriculum. In a professional context, whilst there have been a number of initiatives focused on the certification related to the software process professional these have had little success for numerous reasons. Cooperation in education between industry, academia and professional bodies is paramount, together with the recognition of how the education world is changing and how education is resourced, delivered (with online and open learning) and taken up. Over the next 10 years on-line learning is projected to grow fifteen fold, accounting for 30% of all education provision, according to the recent report to the European Commission on New modes of learning and teaching in higher education. It is a great pleasure to see the varied contributions to this 1st International Workshop on Software Process Education, Training and Professionalism and we hope that our joint dedication, passion and innovation will lead to success for the profession through the publication of the manifesto as a key outcome from the workshop. On behalf of the SPETP 2015 conference Organizing Committee, we would like to thank all participants. Firstly all the authors, whose quality work is the essence of the conference, and the members of the Program Committee, who helped us with their expertise and diligence in reviewing all of the submissions. As we all know, organizing a conference requires the effort of many individuals. We wish to thank also all the members of our Organizing Committee, whose work and commitment were invaluable

From Predicting Solar Activity to Forecasting Space Weather: Practical Examples of Research-to-Operations and Operations-to-Research

The successful transition of research to operations (R2O) and operations to research (O2R) requires, above all, interaction between the two communities. We explore the role that close interaction and ongoing communication played in the successful fielding of three separate developments: an observation platform, a numerical model, and a visualization and specification tool. Additionally, we will examine how these three pieces came together to revolutionize interplanetary coronal mass ejection (ICME) arrival forecasts. A discussion of the importance of education and training in ensuring a positive outcome from R2O activity follows. We describe efforts by the meteorological community to make research results more accessible to forecasters and the applicability of these efforts to the transfer of space-weather research.We end with a forecaster "wish list" for R2O transitions. Ongoing, two-way communication between the research and operations communities is the thread connecting it all.Comment: 18 pages, 3 figures, Solar Physics in pres

Methodologies for transforming data to information and advancing the understanding of water resources systems towards integrated water resources management

2017 Summer.Includes bibliographical references.The majority of river basins in the world, have undergone a great deal of transformations in terms of infrastructure and water management practices in order to meet increasing water needs due to population growth and socio-economic development. Surface water and groundwater systems are interwoven with environmental and socio-economic ones. The systems' dynamic nature, their complex interlinkages and interdependencies are inducing challenges for integrated water resources management. Informed decision-making process in water resources is deriving from a systematic analysis of the available data with the utilization of tools and models, by examining viable alternatives and their associated tradeoffs under the prism of a set of prudent priorities and expert knowledge. In an era of increasing volume and variety of data about natural and anthropogenic systems, opportunities arise for further enhancing data integration in problem-solving approaches and thus support decision-making for water resources planning and management. Although there is a plethora of variables monitored in various spatial and temporal scales, particularly in the United States, in real life, for water resources applications there are rarely, if ever, perfect data. Developing more systematic procedures to integrate the available data and harness their full potential of generating information, will improve the understanding of water resources systems and assist at the same time integrated water resources management efforts. The overarching objective of this study is to develop tools and approaches to overcome data obstacles in water resources management. This required the development of methodologies that utilize a wide range of water and environmental datasets in order to transform them into reliable and valuable information, which would address unanswered questions about water systems and water management practices, contributing to implementable efforts of integrated water resources management. More specifically, the objectives of this research are targeted in three complementary topics: drought, water demand, and groundwater supply. In this regard, their unified thread is the common quest for integrated river basin management (IRBM) under changing water resources conditions. All proposed methodologies have a common area of application namely the South Platte basin, located within Colorado. The area is characterized by limited water resources with frequent drought intervals. A system's vulnerability to drought due to the different manifestations of the phenomenon (meteorological, agricultural, hydrological, socio-economic and ecological) and the plethora of factors affecting it (precipitation patterns, the supply and demand trends, the socioeconomic background etc.) necessitates an integrated approach for delineating its magnitude and spatiotemporal extent and impacts. Thus, the first objective was to develop an implementable drought management policy tool based on the standardized drought vulnerability index framework and expanding it in order to capture more of drought's multifaceted effects. This study illustrated the advantages of a more transparent data rigorous methodology, which minimizes the need for qualitative information replacing it with a more quantitative one. It is believed that such approach may convey drought information to decision makers in a holistic manner and at the same time avoid the existing practices of broken linkages and fragmentation of reported drought impacts. Secondly, a multi-scale (well, HUC-12, and county level) comparative analysis framework was developed to identify the characteristics of the emergent water demand for unconventional oil and gas development. This effort revealed the importance of local conditions in well development patterns that influence water demand, the magnitude of water consumption in local scales in comparison to other water uses, the strategies of handling flowback water, and the need for additional data, and improved data collection methods for a detailed water life-cycle analysis including the associated tradeoffs. Finally, a novel, easy to implement, and computationally low cost methodology was developed for filling gaps in groundwater level time series. The proposed framework consists of four main components, namely: groundwater level time series; data (groundwater level, recharge and pumping) from a regional physically-based groundwater flow model; autoregressive integrated moving average with external inputs modeling; and the Ensemble Smoother (ES) technique. The methodology's efficacy to predict accurately groundwater levels was tested by conducting three numerical experiments at eighteen alluvial wells. The results suggest that the framework could serve as a valuable tool in gaining further insight of alluvium aquifer dynamics by filling missing groundwater level data in an intermittent or continuous (with relative short span) fashion. Overall, it is believed that this research has important implications in water resources decision making by developing implementable frameworks which advance further the understanding of water systems and may aid in integrated river basin management efforts

IT-enabled Process Innovation: A Literature Review

The importance of Information Technology (IT) is growing, and in a hypercompetitive market IT must be used as a strategic asset for companies to succeed. In order to gain strategic benefits from IT, companies need to be innovative when deploying IT. This can be achieved by reengineering business processes to take advantage of the possibilities IT provides. In 1993 Thomas H. Davenport presented a framework describing the role of IT in process innovation . Based on this framework, the purpose of this paper is to conduct a literature review to answer the following research question: What kind of opportunities does IT provide for process innovation? . Davenport\u27s framework is used as an analytical lens to review articles from the top 20 IS and management journals. The paper provides an overview and an in-depth analysis of the literature on IT-enabled process innovation and suggests avenues for future research as well as recommendations for practitioners. Our analyses reveal five distinct themes related to opportunities for IT-enabled process innovation, all of which offer guidance to practitioners and highlight gaps in our current knowledge about how to leverage IT for innovation purposes

Improving Practices in a Small Software Firm: An Ambidextrous Perspective

Despite documented best practices and specialized tools, software organizations struggle to deliver quality software that is on time, within budget, and meets customer requirements. Managers seeking improved software project outcomes face two dominant software paradigms which differ in their emphasis on upfront planning, customer collaboration, and product documentation: plan-driven and agile. Rather than promoting one approach over the other, this research advocates improving software management practices by developing the organization’s ambidextrous capability. Ambidextrous organizations have the ability to simultaneously succeed at two seemingly contradictory capabilities (e.g. discipline and agility) which leads to enhanced organizational performance. Overall, this study asks the question: How can an ambidextrous perspective facilitate improvement in software practices? Driven by this question, and based on a two year action research study at a small software firm, TelSoft, the objectives of this research are to: 1. Identify dualities involved in improving software practices 2. Design interventions based on these dualities to improve software practices 3. Explore the process of becoming an ambidextrous software organization The resulting dissertation consists of a summary and four papers that each identify and address particular dualities encountered during software process improvement. The first paper asserts that both process-driven and perception-driven inquiry should be used during assessment of software practices, presents a model that shows how this combination can occur, and demonstrates the use of this model at TelSoft. The second paper explicates two theories for understanding and resolving issues in requirements engineering practice – repeat-ability and response-ability – and argues for the need to negotiate between the two. The third paper identifies a tension between managing legacy and current processes and proposes a model for software process reengineering, a systematic process for leveraging legacy processes created during prior SPI efforts. Finally, the fourth paper applies the theoretical lens of ambidexterity to understand the overall change initiative in terms of the tension between alignment and adaptability. The study used a variety of data sources to diagnose software practices, including semi-structured interviews, software process documents, meeting interactions, and workshop discussions. Subsequently, we established, facilitated, and tracked focused improvement teams in the areas of customer relations, requirements management, quality assurance, project portfolio management, and process management. Furthermore, we created and trained two management teams with responsibility for ongoing management of SPI and project portfolio management respectively. We argue that these activities improved software practices at TelSoft and provided a stronger foundation for continuous improvement. Keywords: Ambidexterity, software process improvement (SPI), action research, requirements engineering assessment, action planning, software process reengineering, software management

Software Process Modeling with Eclipse Process Framework

The software development industry is constantly evolving. The rise of the agile methodologies in the late 1990s, and new development tools and technologies require growing attention for everybody working within this industry. The organizations have, however, had a mixture of various processes and different process languages since a standard software development process language has not been available. A promising process meta-model called Software & Systems Process Engineering Meta- Model (SPEM) 2.0 has been released recently. This is applied by tools such as Eclipse Process Framework Composer, which is designed for implementing and maintaining processes and method content. Its aim is to support a broad variety of project types and development styles. This thesis presents the concepts of software processes, models, traditional and agile approaches, method engineering, and software process improvement. Some of the most well-known methodologies (RUP, OpenUP, OpenMethod, XP and Scrum) are also introduced with a comparison provided between them. The main focus is on the Eclipse Process Framework and SPEM 2.0, their capabilities, usage and modeling. As a proof of concept, I present a case study of modeling OpenMethod with EPF Composer and SPEM 2.0. The results show that the new meta-model and tool have made it possible to easily manage method content, publish versions with customized content, and connect project tools (such as MS Project) with the process content. The software process modeling also acts as a process improvement activity.Ohjelmistoprosessin mallinnus Eclipse Process Frameworkilla ja SPEM 2.0 metamallilla Ohjelmistot ja ohjelmistoteollisuus kehittyvät jatkuvasti. Ketterien menetelmien tulo 1990-luvun loppupuolella, uudet kehitystyökalut ja teknologiat vaativat yhä enemmän huomiota alalla työskenteleviltä ihmisiltä. Organisaatioilla on kuitenkin ollut sekalainen kirjo prosesseja ja erilaisia prosessikuvauskieliä, koska standardia kuvauskieltä ei ole ollut saatavilla. Prosessimetamalli SPEM 2.0 julkaistiin hiljattain. Tätä mallia hyödyntää mm. Eclipse Process Framework Composer (EPFC) –työkalu, joka on suunniteltu prosessien ja menetelmäsisällön kehittämiseen ja ylläpitoon. Työkalun tavoitteena on tukea useita erilaisia projektityyppejä ja kehitystyylejä. Tässä työssä esitellään seuraavat aiheet ja käsitteet: ohjelmistoprosessit, mallit, perinteiset ja ketterät lähestymistavat, metoditekniikkaa sekä prosessien kehittäminen. Lisäksi tutustutaan muutamiin tunnetuimmista metodologioista (RUP, OpenUP, OpenMethod, XP ja Scrum) ja vertaillaan näitä. Työssä tutkitaan tarkemmin Eclipse Process Framework Composer –työkalua, SPEM 2.0 metamallia, näiden ominaisuuksia, käyttöä sekä mallintamista. Esitän tutkimustulokset ja tutkimuksenkulun OpenMethodin mallintamisesta EPFC –työkalulla sekä SPEM 2.0 -metamallilla. Tulokset osoittavat, että uusi metamalli ja työkalu helpottavat prosessin ja menetelmäsisällön hallintaa, mahdollistavat räätälöityjen julkaisujen teon sisällöstä, sekä yhdistävät prosessin projektityökaluihin kuten MS Projectiin. Mallinnus voidaan lisäksi ymmärtää osana prosessin kehittämistä.Siirretty Doriast