Towards a business model for sustainable supply chain management

Designers make decisions that ultimately impact on both the economic, environmental and social performance of the products and process, and many of these costs and impacts occur across the supply chain. This paper aims to show initials elements of a research which aims to develop an integrated business model for sustainable supply chain management in order to facilitate the business management process in terms of assessment of suppliers and collaboration addressed to the sustainable improvements across supply chain. It is noteworthy that it is an imperative in the current competitive market that companies must be able to manage their entire production chain taking into account sustainable issues as an important factor in their decision processes. Therefore, it is believed that this model can integrate and strengthen a company’s functions and assist its decision processes as well as implement improvements within its supply chain

Principles in Patterns (PiP) : Evaluation of Impact on Business Processes

The innovation and development work conducted under the auspices of the Principles in Patterns (PiP) project is intended to explore and develop new technology-supported approaches to curriculum design, approval and review. An integral component of this innovation is the use of business process analysis and process change techniques - and their instantiation within the C-CAP system (Class and Course Approval Pilot) - in order to improve the efficacy of curriculum approval processes. Improvements to approval process responsiveness and overall process efficacy can assist institutions in better reviewing or updating curriculum designs to enhance pedagogy. Such improvements also assume a greater significance in a globalised HE environment, in which institutions must adapt or create curricula quickly in order to better reflect rapidly changing academic contexts, as well as better responding to the demands of employment marketplaces and the expectations of professional bodies. This is increasingly an issue for disciplines within the sciences and engineering, where new skills or knowledge need to be rapidly embedded in curricula as a response to emerging technological or environmental developments. All of the aforementioned must also be achieved while simultaneously maintaining high standards of academic quality, thus adding a further layer of complexity to the way in which HE institutions engage in "responsive curriculum design" and approval. This strand of the PiP evaluation therefore entails an analysis of the business process techniques used by PiP, their efficacy, and the impact of process changes on the curriculum approval process, as instantiated by C-CAP. More generally the evaluation is a contribution towards a wider understanding of technology-supported process improvement initiatives within curriculum approval and their potential to render such processes more transparent, efficient and effective. Partly owing to limitations in the data required to facilitate comparative analyses, this evaluation adopts a mixed approach, making use of qualitative and quantitative methods as well as theoretical techniques. These approaches combined enable a comparative evaluation of the curriculum approval process under the "new state" (i.e. using C-CAP) and under the "previous state". This report summarises the methodology used to enable comparative evaluation and presents an analysis and discussion of the results. As the report will explain, the impact of C-CAP and its ability to support improvements in process and document management has resulted in the resolution of numerous process failings. C-CAP has also demonstrated potential for improvements in approval process cycle time, process reliability, process visibility, process automation, process parallelism and a reduction in transition delays within the approval process, thus contributing to considerable process efficiencies; although it is acknowledged that enhancements and redesign may be required to take advantage of C-CAP's potential. Other aspects pertaining to C-CAP's impact on process change, improvements to document management and the curation of curriculum designs will also be discussed

Reliability vs. Total Quality Cost: part selection criteria based on field data, combined optimal customer and business solution

Most privately owned businesses are formed to generate profits. Every year, manufacturers loose a portion of potential profits on covering warranty claims. To minimize warranty costs companies focus on product quality improvements. In this project real historical warranty data of three electronic sensors have been analyzed. Two-parameter Weibull distribution to measure sensors’ reliability have been used. Monte Carlo simulations have been implemented to calculate Total Quality Costs (TQC). The results show that cost of improved products may have an adverse impact on business profit – the main business objective. It has been demonstrated how reliability and TQC interact with each other and specified optimum business solutions. A new ratio representing combined business and customer objectives was introduced – Quality Cost Ratio (QCR). A new term has been proposed – Excessive Quality Cost (EQC). Improved process of selection parts and materials were proposed

Principles in Patterns (PiP) : Piloting of C-CAP - Evaluation of Impact and Implications for System and Process Development

The Principles in Patterns (PiP) project is leading a programme of innovation and development work intended to explore and develop new technology-supported approaches to curriculum design, approval and review. It is anticipated that such technology-supported approaches can improve the efficacy of curriculum approval processes at higher education (HE) institutions, thereby improving curriculum responsiveness and enabling improved and rapid review mechanisms which may produce enhancements to pedagogy. Curriculum design in HE is a key "teachable moment" and often remains one of the few occasions when academics will plan and structure their intended teaching. Technology-supported curriculum design therefore presents an opportunity for improving academic quality, pedagogy and learning impact. Approaches that are innovative in their use of technology offer the promise of an interactive curriculum design process within which the designer is offered system assistance to better adhere to pedagogical best practice, is exposed to novel and high impact learning designs from which to draw inspiration, and benefits from system support to detect common design issues, many of which can delay curriculum approval and distract academic quality teams from monitoring substantive academic issues. This strand of the PiP evaluation (WP7:38) attempts to understand the impact of the PiP Class and Course Approval Pilot (C-CAP) system within specific stakeholder groups and seeks to understand the extent to which C-CAP is considered to support process improvements. As process improvements and changes were studied in a largely quantitative capacity during a previous but related evaluative strand, this strand includes the gathering of additional qualitative data to better understand and verify the business process improvements and change effected by C-CAP. This report therefore summarises the outcome of C-CAP piloting within a University faculty, presents the methodology used for evaluation, and the associated analysis and discussion. More generally this report constitutes an additional evaluative contribution towards a wider understanding of technology-supported approaches to curriculum design and approval in HE institutions and their potential in improving process transparency, efficiency and effectiveness

Managing creative eco-innovation: Structuring outputs from eco-innovation projects

Increasing legislative pressures and consumer awareness of environmentally efficient products are causing businesses to look at Sustainable Product Design (SPD) as an opportunity to improve their products and processes. Business and academia have identified a need for strategic approaches to SPD that will result in ‘step-change’ improvements in the design of products and services. Eco-innovation aims to develop new products and processes which provide customer and business value but significantly decrease environmental impact. Eco-innovation considers environmental aspects of the product at early stages of the New Product Development process. The research presented in this paper looks at the use of eco-innovation tools and focuses on idea generation within ecoinnovation processes. Two novel tools were developed to help review the results from previously conducted eco-innovation workshops: the Standard Design Process Form and the Product Ideas Tree (PIT) diagram. This paper shows the development of these two tools and demonstrates their potential to assist in structuring and documenting ideas throughout the eco-innovation process. The paper discusses the benefits of using such documentation and how it may subsequently improve the management of eco innovation throughout the design process

Exploring the impact of e-business adoption on logistics processes:empirical evidence from the food industry

The objectives of the research were to identify factors that influence e-business adoption and its impact on logistics processes in the Greek food industry. Drawing on existing research, a conceptual framework and propositions were developed and six in depth case studies were carried out. In the framework, three major categories of influencing factors were distinguished: intra-enterprise, sector and supply chain factors. Findings suggest that e-business adoption is more affected by supply chain and sector factors, rather than intra-enterprise factors. Regarding the impact of e-business on logistics process, it seems that it is affected by the frequency of its use and it is greater in processes occurring at the company-customer interface. Finally, e-business impact is more related to the dimensions of time and quality, rather than cost improvements

Enhancing Student Learning of Enterprise Integration and Business Process Orientation through an ERP Business Simulation Game

The sophistication of the integrated world of work and increased recognition of business processes as critical corporate assets require graduates to develop ‘process orientation’ and an ‘integrated view’ of business. Responding to these dynamic changes in business organizations, business schools are also continuing to modify their curriculum and introducing innovative teaching and learning strategies. An ERP business simulation game is one such initiative that helps in understanding business processes and enterprise integration and develops process orientation among business graduates. This paper reports on a study investigating the influence of ERP simulation game on learning effectiveness, skills development and decision making. Its impact as a teaching and learning tool on the students’ ability to develop an integrated view of business is assessed and their generic attitudes towards the learning of SAP analysed. The results reveal the significant impact this game had on students’ abilities and points out the challenges in the process and pedagogy. The study found that the game contributed to deep learning in addition to resulting in significant improvement in their process orientation and integrative skills. The study, based on feedback from participants and the experience of academics, recommends further improvements to the deployment and curriculum design of the game

The Effects of Business-to-Business E-Commerce on Transaction Costs

In this paper, we study the changes in transaction costs from the introduction of the Internet in transactions between firms (i.e., business-to-business (B2B) e-commerce). We begin with a conceptual framework to organize the changes in transaction costs that are likely to result when a transaction is transferred from a physical marketplace to an Internet-based one. Following Milgrom and Roberts (1992), we differentiate between the impact on coordination costs and motivation costs. We argue that it is likely that B2B e-commerce reduces coordination costs and increases efficiency. We classify these efficiencies into three broad categories (1) process improvements; (2) marketplace benefits; and (3) indirect improvements. At the same time, B2B e-commerce affects incentive costs. In particular, we discuss the impact of the introduction of e-commerce on informational asymmetries. We implement this framework by analyzing detailed internal data from one Internet-based firm to measure process improvements, marketplace benefits, and motivation costs. We present less detailed data and analyses for one other firm. Our results suggest that process improvements and marketplace benefits are potentially large. We find little evidence that informational asymmetries are more important in the electronic marketplace we study than the existing physical ones.

Understanding the factors affecting e-business adoption and impact on logistics processes

Purpose: The purpose of this paper is to conceptualize e-business adoption and to generate understanding of the range of factors affecting the adoption process. The paper also aims at exploring the perceived impact of e-business adoption on logistics-related processes. Design/methodology/approach: Case study research, by conducting in-depth interviews in eight companies. Findings: E-business adoption is not exclusively a matter of resources. Increased e-business adoption and impact are caused by increased operational compatibility, as well as increased levels of collaboration. In terms of e-business impact this mainly refers to cycle time reductions and quality improvements, rather than direct cost reductions as reported by other authors. Research limitations/implications: The intrinsic weakness of the research method and the way concepts are operationalized limits the ability to generalize findings. Practical implications: Managers should emphasize developing their relationships with theirsuppliers/customers, in an effort to do common e-business investments, and should aim to increase their partners' commitment to the use of these applications. Originality/value: This paper provides empirical evidence from a sector where limited research efforts have taken place. Explanations can be helpful to other researchers involved in the understanding of the adoption of e-business and its impact

BUSINESS PROCESS IMPROVEMENT IN INBOUND AND OUT BOUND ACTIVITIES IN THE XYZ COMPANY’S WAREHOUSE TO ELIMINATING DELAY OF REPORTING DOCUMENT USING BUSINESS PROCESS IMPROVEMENT METHOD (BPI) (CASE STUDY: DEF COMPANY)

XYZ Company is one of logistic services provider company or commonly known with 3PL (Third Party Logistics) Company. One of the customers who use 3PL services is DEF Company. DEF Company is a company which is engaged in distribution and import of goods.Reporting documents activities on the inbound and outbound process, XYZ Company has been delayed. The percentage of delay in April 2014 is 5 percent. The delay caused by unorganized order documents, so it will have an impact on the time delay in delivery of goods to consumers Mapping was conducted to determine the actual condition of the relationship between the activities contained in the inbound and outbound of DEF Company products at XYZ Company warehouse. Improvement is done in order to prevent delays. Improvements in this research using the approach of Business Process Improvement method (BPI) by streamlining analysis. Business process improvements to minimize delay in reporting the document is using addition al information systems called Order Management System (OMS)so that some physicaldocument can be eliminated and replaced using electronic document . Some activity on the inbound and outbound processes can be eliminated, such as checking status of orders manually and printing documents, because these activities have been accommodated in the system information Order Management System. So, OMS can solve delay of reporting documents problem so that the delivery process is not interrupted and become smoother, so the goods can arrived to the consignee on time Business Process Improvement (BPI), Streamlining, System Informatio