On the Interface Between Operations and Human Resources Management

Operations management (OM) and human resources management (HRM) have historically been very separate fields. In practice, operations managers and human resource managers interact primarily on administrative issues regarding payroll and other matters. In academia, the two subjects are studied by separate communities of scholars publishing in disjoint sets of journals, drawing on mostly separate disciplinary foundations. Yet, operations and human resources are intimately related at a fundamental level. Operations are the context that often explains or moderates the effects of human resource activities such as pay, training, communications and staffing. Human responses to operations management systems often explain variations or anomalies that would otherwise be treated as randomness or error variance in traditional operations research models. In this paper, we probe the interface between operations and human resources by examining how human considerations affect classical OM results and how operational considerations affect classical HRM results. We then propose a unifying framework for identifying new research opportunities at the intersection of the two fields

Foundation Focus: Sustainable Work: Toward Better and Longer Working Lives

The ageing of European society is leading to a situation where, at current employment levels, supporting the retired population will become increasingly unaffordable. The proposed solution can be summed up simply: bring more of the working age population into work and extend everyone’s working life. Achieving these objectives presents a significant challenge, however. People stay out of the workforce or leave it for many reasons, and the nature of work itself is often the core of the problem: it does not adapt to the different needs of different people; it does not adjust in step with the ageing of workers; it does not motivate them to stay on. Work may even damage the health of workers, forcing them out of the workforce. This issue of Foundation Focus looks at the different aspects of both life and work that influence a worker’s ability and availability to work over the course of their lives

Simulation analysis of the consequences of shifting the balance of health care: a system dynamics approach

Objectives: The shift in the balance of health care, bringing services 'closer to home', is a well-established trend. This study sought to provide insight into the consequences of this trend, in particular the stimulation of demand, by exploring the underlying feedback structure. Methods: We constructed a simulation model using the system dynamics method, which is specifically designed for the analysis of feedback structure. The model was calibrated to two cases of the shift in cardiac catheterization services in the UK. Data sources included archival data, observations and interviews with senior health care professionals. Key model outputs were the basic trends displayed by waiting lists, average waiting times, cumulative patient referrals, cumulative patient activity and cumulative overall costs. Results: Demand was stimulated in both cases via several different mechanisms. We revealed the roles for clinical guidelines and capacity changes, and the typical responses to imbalances between supply and demand. Our analysis also demonstrated the potential benefits of changing the goals that drive activity by seeking a waiting list goal rather than a waiting time goal. Conclusions: Appreciating the wider consequences of shifting the balance of care is essential if services are to be improved overall. The underlying feedback mechanisms of both intended and unintended effects need to be understood. Using a systemic approach, more effective policies may be designed through coordinated programmes rather than isolated initiatives, which may have only a limited impact

Scenarios for the development of smart grids in the UK: synthesis report

‘Smart grid’ is a catch-all term for the smart options that could transform the ways society produces, delivers and consumes energy, and potentially the way we conceive of these services. Delivering energy more intelligently will be fundamental to decarbonising the UK electricity system at least possible cost, while maintaining security and reliability of supply. Smarter energy delivery is expected to allow the integration of more low carbon technologies and to be much more cost effective than traditional methods, as well as contributing to economic growth by opening up new business and innovation opportunities. Innovating new options for energy system management could lead to cost savings of up to £10bn, even if low carbon technologies do not emerge. This saving will be much higher if UK renewable energy targets are achieved. Building on extensive expert feedback and input, this report describes four smart grid scenarios which consider how the UK’s electricity system might develop to 2050. The scenarios outline how political decisions, as well as those made in regulation, finance, technology, consumer and social behaviour, market design or response, might affect the decisions of other actors and limit or allow the availability of future options. The project aims to explore the degree of uncertainty around the current direction of the electricity system and the complex interactions of a whole host of factors that may lead to any one of a wide range of outcomes. Our addition to this discussion will help decision makers to understand the implications of possible actions and better plan for the future, whilst recognising that it may take any one of a number of forms

Mainstreaming New Renewable Energy Technologies

This paper outlines the benefits, obstacles and options for governments to support international markets for technology development. International markets for new energy technologies offer greater scope, thereby increasing the incentives and opportunities for technology improvements. As the market is supported by more independent governments, the confidence of technology developers and producers that future markets for their products will exist is increasing, thus enabling capital access and inducing R&D investment and exploration of improved production processes. The bigger markets also allow for international competition, thus allowing for the application of the best available technology. The government challenge to induce sufficient RD&D remains and with international markets the benefits and costs of national governments free-riding on international effort needs to be addressed. Finally, we discuss how international co-operation can be used to evolve the energy system in such a way that it can integrate new technologies at minimum cost

What are Benefits and Pitfalls of Using Technical Selection Tests During the Hiring Process?

[Excerpt] Talent Acquisition departments are the frontline soldiers in the war for talent. Selection tests and simulations are common mechanisms by which firm’s filter through potential job candidates. Nevertheless, a 2017 Deloitte survey reported that 71% of firms believed they were weak in their ability to use these tools effectively. Using assessments is a balancing act between false positives (hiring the wrong candidate) and false negatives (rejecting the right candidate). As such it is important to understand the benefits and pitfalls. This is especially true with technical assessments for coders and programmers

Lone parents: addressing barriers to participation in post-compulsory education

The research was part of Equal, a European Social Fund initiative addressing labour market discrimination. Increasing educational participation amongst ‘non-traditional’ students can be viewed in terms of the philanthropic goal of extending opportunities to individuals, or structurally in terms of the globalised economy’s demand for skilled labour (Naidoo & Callender, 2000:227). Decreasing numbers of school leavers necessitate casting the net beyond traditional groups (Gallagher et al, 1993:2; Edwards, 1993:5), implicating responsibility for promoting positive student experiences for non-traditional students targeted by the education system. Lone parents report sacrifices in pursuit of education including debt, placing children in childcare, and loss of family time, support networks and jobs. Mature and working-class students’ low completion rates (Yorke, 2001:148) highlight difficulties managing learning with other adult responsibilities. Hands et al observe student parents’ particular susceptibility to non-completion (Hands et al, 2007:25). Institutionally, non-completion represents ‘wasted’ investment. Providing inadequate support also fails vulnerable students, setting them up for failure and exacerbating frequently low self-esteem and confidence (Murphy & Roopchand, 2003:247,256; Greif, 1992:570). The present research illustrated how negative school experiences often result in lengthy educational gaps. Institutions are responsible for ensuring that individuals’ self-esteem is not further damaged by failure through inadequate support

Functional Skills Support Programme: Developing functional skills in personal, social, health and economic education

This booklet is part of "... a series of 11 booklets which helps schools to implement functional skills across the curriculum. The booklets illustrate how functional skills can be applied and developed in different subjects and contexts, supporting achievement at Key Stage 3 and Key Stage 4. Each booklet contains an introduction to functional skills for subject teachers, three practical planning examples with links to related websites and resources, a process for planning and a list of additional resources to support the teaching and learning of functional skills." - The National Strategies website