BENEFITS MANAGEMENT – A LITERATURE REVIEW AND ELEMENTS OF A RESEARCH AGENDA

Benefits Management (BM) deals with the systematic planning, realization and controlling of the intended benefits of IS/IT projects, beyond the traditional success measures of staying within project time frame and budget limits. The article describes the results of a BM literature review that seeks to describe the state-of-science as well as to identify fields of promising further research. Our main findings are that, although the pioneering work of Ward et al. on BM have structured the discipline early on and have been adopted as a basis by other researchers, the research on the BM process itself is still scarce and many opportunities for future research remain open

Toward IT Value Mapping - An Approach to Value-Based IT Management

Recent research has shown that companies face considerable difficulties in implementing a value-based management of their IT portfolios. This paper therefore presents an approach for measuring and managing the business value of IT investments. To ensure practicability, our approach is derived from a set of practice-based requirements extending previous empirical work. In our conceptual model we distinguish between capital budgeting and ongoing value management. For capital budgeting we propose to assess IT investments according to their expected business value by using net present value analysis and a scoring model. For ongoing value management we recommend to keep track of a set of project specific key performance indicators to ensure that the desired benefits are realized. In order to link these two fundamental processes, value drivers and measurable performance indicators have to be identified. Thus we combine established evaluation for an integrated IT Portfolio assessment considering financial, non-financial and risk effects as well

On the usage of theories in the field of Wirtschaftsinformatik : a quantitative literature analysis

The development of theories is a central goal of every scientific discipline. Hence, theory development is also of considerable importance to the field of Wirtschaftsinformatik (WI), which seeks to progress as a scientific discipline. WI is the discipline focussing on research and design of information systems conducted by the German-speaking community. WI has slightly different objectives, focusses on different methods and different desired results compared to the Anglo-American Information Systems (IS) research discipline. Although both disciplines deal with information systems as their main research object, Mertens et al. (2014) propose to consider both disciplines as halfsister disciplines (in German: Halbschwesterdisziplinen). Against the background of the growing importance of theory development in WI, a lot of WI research contributions use and reference existing theories and theoretical models for different purposes, e.g. to derive and test hypotheses or to justify design decisions in the context of information systems’ design and development. Often, these theories originate from related scientific disciplines like economics or psychology. However, as it is still not clear which theories are of particular importance to WI research, this report aims at presenting a detailed analysis of the current usage of theories in WI and addresses the following research questions: Which theories are used in WI research and where do they originate from? and How has the usage of theories developed over time? These questions were examined based on a systematic analysis of a broad amount of scientific literature. Thus, this report is supposed to make a contribution to the ongoing discussion on the theoretical foundations of WI. Our analysis shows that 1,160 WI articles from 2000 to 2011 do, in large part, reference the same theories as Anglo-American Information Systems (IS) research. These findings are discussed and implications are highlighted

Auswahl, Wirtschaftlichkeit und Erfolg von Informationssystemen

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