Multi-agent quality of experience control

In the framework of the Future Internet, the aim of the Quality of Experience (QoE) Control functionalities is to track the personalized desired QoE level of the applications. The paper proposes to perform such a task by dynamically selecting the most appropriate Classes of Service (among the ones supported by the network), this selection being driven by a novel heuristic Multi-Agent Reinforcement Learning (MARL) algorithm. The paper shows that such an approach offers the opportunity to cope with some practical implementation problems: in particular, it allows to face the so-called “curse of dimensionality” of MARL algorithms, thus achieving satisfactory performance results even in the presence of several hundreds of Agents

Tiresias: Online Anomaly Detection for Hierarchical Operational Network Data

Operational network data, management data such as customer care call logs and equipment system logs, is a very important source of information for network operators to detect problems in their networks. Unfortunately, there is lack of efficient tools to automatically track and detect anomalous events on operational data, causing ISP operators to rely on manual inspection of this data. While anomaly detection has been widely studied in the context of network data, operational data presents several new challenges, including the volatility and sparseness of data, and the need to perform fast detection (complicating application of schemes that require offline processing or large/stable data sets to converge). To address these challenges, we propose Tiresias, an automated approach to locating anomalous events on hierarchical operational data. Tiresias leverages the hierarchical structure of operational data to identify high-impact aggregates (e.g., locations in the network, failure modes) likely to be associated with anomalous events. To accommodate different kinds of operational network data, Tiresias consists of an online detection algorithm with low time and space complexity, while preserving high detection accuracy. We present results from two case studies using operational data collected at a large commercial IP network operated by a Tier-1 ISP: customer care call logs and set-top box crash logs. By comparing with a reference set verified by the ISP's operational group, we validate that Tiresias can achieve >94% accuracy in locating anomalies. Tiresias also discovered several previously unknown anomalies in the ISP's customer care cases, demonstrating its effectiveness

A Two-step Statistical Approach for Inferring Network Traffic Demands (Revises Technical Report BUCS-2003-003)

Accurate knowledge of traffic demands in a communication network enables or enhances a variety of traffic engineering and network management tasks of paramount importance for operational networks. Directly measuring a complete set of these demands is prohibitively expensive because of the huge amounts of data that must be collected and the performance impact that such measurements would impose on the regular behavior of the network. As a consequence, we must rely on statistical techniques to produce estimates of actual traffic demands from partial information. The performance of such techniques is however limited due to their reliance on limited information and the high amount of computations they incur, which limits their convergence behavior. In this paper we study a two-step approach for inferring network traffic demands. First we elaborate and evaluate a modeling approach for generating good starting points to be fed to iterative statistical inference techniques. We call these starting points informed priors since they are obtained using actual network information such as packet traces and SNMP link counts. Second we provide a very fast variant of the EM algorithm which extends its computation range, increasing its accuracy and decreasing its dependence on the quality of the starting point. Finally, we evaluate and compare alternative mechanisms for generating starting points and the convergence characteristics of our EM algorithm against a recently proposed Weighted Least Squares approach.National Science Foundation (ANI-0095988, EIA-0202067, ITR ANI-0205294

Identifying correlated heavy-hitters in a two-dimensional data stream

We consider online mining of correlated heavy-hitters (CHH) from a data stream. Given a stream of two-dimensional data, a correlated aggregate query first extracts a substream by applying a predicate along a primary dimension, and then computes an aggregate along a secondary dimension. Prior work on identifying heavy-hitters in streams has almost exclusively focused on identifying heavy-hitters on a single dimensional stream, and these yield little insight into the properties of heavy-hitters along other dimensions. In typical applications however, an analyst is interested not only in identifying heavy-hitters, but also in understanding further properties such as: what other items appear frequently along with a heavy-hitter, or what is the frequency distribution of items that appear along with the heavy-hitters. We consider queries of the following form: “In a stream S of (x, y) tuples, on the substream H of all x values that are heavy-hitters, maintain those y values that occur frequently with the x values in H”. We call this problem as CHH. We formulate an approximate formulation of CHH identification, and present an algorithm for tracking CHHs on a data stream. The algorithm is easy to implement and uses workspace much smaller than the stream itself. We present provable guarantees on the maximum error, as well as detailed experimental results that demonstrate the space-accuracy trade-off