Adaptive Process Management in Cyber-Physical Domains

The increasing application of process-oriented approaches in new challenging cyber-physical domains beyond business computing (e.g., personalized healthcare, emergency management, factories of the future, home automation, etc.) has led to reconsider the level of flexibility and support required to manage complex processes in such domains. A cyber-physical domain is characterized by the presence of a cyber-physical system coordinating heterogeneous ICT components (PCs, smartphones, sensors, actuators) and involving real world entities (humans, machines, agents, robots, etc.) that perform complex tasks in the “physical” real world to achieve a common goal. The physical world, however, is not entirely predictable, and processes enacted in cyber-physical domains must be robust to unexpected conditions and adaptable to unanticipated exceptions. This demands a more flexible approach in process design and enactment, recognizing that in real-world environments it is not adequate to assume that all possible recovery activities can be predefined for dealing with the exceptions that can ensue. In this chapter, we tackle the above issue and we propose a general approach, a concrete framework and a process management system implementation, called SmartPM, for automatically adapting processes enacted in cyber-physical domains in case of unanticipated exceptions and exogenous events. The adaptation mechanism provided by SmartPM is based on declarative task specifications, execution monitoring for detecting failures and context changes at run-time, and automated planning techniques to self-repair the running process, without requiring to predefine any specific adaptation policy or exception handler at design-time

Reactive Rules for Emergency Management

The goal of the following survey on Event-Condition-Action (ECA) Rules is to come to a common understanding and intuition on this topic within EMILI. Thus it does not give an academic overview on Event-Condition-Action Rules which would be valuable for computer scientists only. Instead the survey tries to introduce Event-Condition-Action Rules and their use for emergency management based on real-life examples from the use-cases identified in Deliverable 3.1. In this way we hope to address both, computer scientists and security experts, by showing how the Event-Condition-Action Rule technology can help to solve security issues in emergency management. The survey incorporates information from other work packages, particularly from Deliverable D3.1 and its Annexes, D4.1, D2.1 and D6.2 wherever possible

Dynamic management for business processes modeling & execution in workflows

Contemporary workflow-management systems cannot represent change or evolution of business processes. When a change is needed due to external reason, an offline procedure is invoked in order to create a new workflow engine template for the future instances in the workflow enactment module. The standard interfaces do not deal with the business process metadata in a way that can actually change it as a reaction to inbound knowledge. There are many relevant cases, especially in the virtual enterprise arena, where the business process is not deterministic and is influenced by external parameters (such as the selection of virtual partners), so the knowledge of what should be done is available, however it is external to the system. There is a need to develop a modeling mechanism that enables to transfer process definitions in an automatic way, without the need for human interference. One way of confronting with these issues is the use of a rule-based engine to monitor business process execution. This engine will contain internal meta-rules that refer to metadata entities, i.e. rules that describe how to act on other rules (business process routing) when a change is detected, while executing all needed consistency checks

CrossFlow: Cross-Organizational Workflow Management for Service Outsourcing in Dynamic Virtual Enterprises

In this report, we present the approach to cross-organizational workflow management of the CrossFlow project. CrossFlow is a European research project aiming at the support of cross-organizational workflows in dynamic virtual enterprises. The cooperation in these virtual enterprises is based on dynamic service outsourcing specified in electronic contracts. Service enactment is performed by dynamically linking the workflow management infrastructures of the involved organizations. Extended service enactment support is provided in the form of cross-organizational transaction management and process control, advanced quality of service monitoring, and support for high-level flexibility in service enactment. CrossFlow technology is realized on top of a commercial workflow management platform and applied in two real-world scenarios in the contexts of a logistics and an insurance company

Knowledge Management for Public Administrations: Technical Realizations of an Enterprise Attention Management System

The improvement of governments’ efficiency has gained great importance and validity especially in the current times of economic downturn. E-Government constitutes the most contemporary techno-managerial proposition in the track of possible interventions. The paper addresses, more specifically, empowerments necessitated by Public Administration (PA) organizations. Anchored on the needs of three real-life cases, the paper describes the conception and the realization of an IT artefact together with its methodological appeals aiming at improving information access and delivery and thus PAs’ decision making capacity. Our proposition constitutes a novel approach for managing users’ attention in knowledge intensive organizations which goes beyond informing a user about changes in relevant information towards proactively supporting the user to react on changes. The approach is based on an expressive attention model, which is realized by combining ECA (Event-Condition-Action) rules with ontologies. The technical realizations described in the paper constitute the underlying infrastructure of an Enterprise Attention Management System

Business process model customisation using domain-driven controlled variability management and rule generation

Business process models are abstract descriptions and as such should be applicable in different situations. In order for a single process model to be reused, we need support for configuration and customisation. Often, process objects and activities are domain-specific. We use this observation and allow domain models to drive the customisation. Process variability models, known from product line modelling and manufacturing, can control this customisation by taking into account the domain models. While activities and objects have already been studied, we investigate here the constraints that govern a process execution. In order to integrate these constraints into a process model, we use a rule-based constraints language for a workflow and process model. A modelling framework will be presented as a development approach for customised rules through a feature model. Our use case is content processing, represented by an abstract ontology-based domain model in the framework and implemented by a customisation engine. The key contribution is a conceptual definition of a domain-specific rule variability language

Business process model customisation using domain-driven controlled variability management and rule generation

Business process models are abstract descriptions and as such should be applicable in different situations. In order for a single process model to be reused, we need support for configuration and customisation. Often, process objects and activities are domain-specific. We use this observation and allow domain models to drive the customisation. Process variability models, known from product line modelling and manufacturing, can control this customisation by taking into account the domain models. While activities and objects have already been studied, we investigate here the constraints that govern a process execution. In order to integrate these constraints into a process model, we use a rule-based constraints language for a workflow and process model. A modelling framework will be presented as a development approach for customised rules through a feature model. Our use case is content processing, represented by an abstract ontology-based domain model in the framework and implemented by a customisation engine. The key contribution is a conceptual definition of a domain-specific rule variability language

A Survey on IT-Techniques for a Dynamic Emergency Management in Large Infrastructures

This deliverable is a survey on the IT techniques that are relevant to the three use cases of the project EMILI. It describes the state-of-the-art in four complementary IT areas: Data cleansing, supervisory control and data acquisition, wireless sensor networks and complex event processing. Even though the deliverable’s authors have tried to avoid a too technical language and have tried to explain every concept referred to, the deliverable might seem rather technical to readers so far little familiar with the techniques it describes