993 research outputs found
Detecting and Classifying Malevolent Dialogue Responses: Taxonomy, Data and Methodology
Conversational interfaces are increasingly popular as a way of connecting
people to information. Corpus-based conversational interfaces are able to
generate more diverse and natural responses than template-based or
retrieval-based agents. With their increased generative capacity of corpusbased
conversational agents comes the need to classify and filter out malevolent
responses that are inappropriate in terms of content and dialogue acts.
Previous studies on the topic of recognizing and classifying inappropriate
content are mostly focused on a certain category of malevolence or on single
sentences instead of an entire dialogue. In this paper, we define the task of
Malevolent Dialogue Response Detection and Classification (MDRDC). We make
three contributions to advance research on this task. First, we present a
Hierarchical Malevolent Dialogue Taxonomy (HMDT). Second, we create a labelled
multi-turn dialogue dataset and formulate the MDRDC task as a hierarchical
classification task over this taxonomy. Third, we apply stateof-the-art text
classification methods to the MDRDC task and report on extensive experiments
aimed at assessing the performance of these approaches.Comment: under review at JASIS
DialogueRNN: An Attentive RNN for Emotion Detection in Conversations
Emotion detection in conversations is a necessary step for a number of
applications, including opinion mining over chat history, social media threads,
debates, argumentation mining, understanding consumer feedback in live
conversations, etc. Currently, systems do not treat the parties in the
conversation individually by adapting to the speaker of each utterance. In this
paper, we describe a new method based on recurrent neural networks that keeps
track of the individual party states throughout the conversation and uses this
information for emotion classification. Our model outperforms the state of the
art by a significant margin on two different datasets.Comment: AAAI 201
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