An Intelligent Scheduling of Non-Critical Patients Admission for Emergency Department

The combination of the progressive growth of an aging population, increased life expectancy and a greater number of chronic diseases all contribute significantly to the growing demand for emergency medical care, and thus, causing saturation in Emergency Departments (EDs). This saturation is usually due to the admission of non-urgent patients, who constitute a high percentage of patients in an ED. The Agent-based Model (ABM) is one of the most important tools that helps to study complex systems and explores the emergent behavior of this type of department. Its simulation more accurately reflects the complexity of the operation of real systems. Our proposal is the design of an ABM to schedule the access of these non-critical patients into an ED, which can be useful for the service management dealing with the actual growing demand for emergency care. We suppose that a relocation of these non-critical patients within the expected input pattern, provided initially by historical records, enables a reduction in waiting time for all patients, and therefore, it will lead to an improvement in the quality of service. It would also allow us to avoid long waiting times. This research offers the availability of relevant knowledge for Emergency Department managers in order to help them make decisions to improve the quality of the service, in anticipation of the expected growing demand of the service in the very near future

Taxonomic classification of planning decisions in health care: a review of the state of the art in OR/MS

We provide a structured overview of the typical decisions to be made in resource capacity planning and control in health care, and a review of relevant OR/MS articles for each planning decision. The contribution of this paper is twofold. First, to position the planning decisions, a taxonomy is presented. This taxonomy provides health care managers and OR/MS researchers with a method to identify, break down and classify planning and control decisions. Second, following the taxonomy, for six health care services, we provide an exhaustive specification of planning and control decisions in resource capacity planning and control. For each planning and control decision, we structurally review the key OR/MS articles and the OR/MS methods and techniques that are applied in the literature to support decision making

Simulation Optimization for Healthcare Emergency Departments

AbstractThis article presents an Agent-Based modeling (ABM) simulation to design a decision support system (DSS) for Healthcare Emergency Department (ED). This DSS aims to aid EDs heads in setting up management guidelines to improve the operation of EDs. This ongoing research is being performed by the Research Group in Individual Oriented Modeling (IoM) at the University Autonoma of Barcelona (UAB) with close collaboration of Hospital ED Staff Team. The objective of the proposed ABM procedure is to optimize the performance of such complex and dynamic Healthcare EDs, because worldwide most of them are overcrowded, and unable to provide ad hoc care, quality and service. Exhaustive search (ES) optimization is used to find out the optimal ED staff configuration, which includes doctors, triage nurses, and admission personnel, i.e., a multidimensional problem. An index is proposed to minimize patient length of stay in the ED. The results obtained by using an alternative pipeline scheme to ES are promising and a better understanding of the problem is achieved. The impact of the pipeline scheme to reduce the computational cost of exhaustive search is outlined

A Fuzzy Logic Approach in Modeling and Simulation of a Scheduling System for Hospital Admissions Using ARENA® simulation software

The aim of this project is to develop a simulation model of a scheduling system based on practical situation implemented on ARENA® simulation software. Besides, this project also seeks to incorporate Fuzzy Logic Control in decision making processes. This project mainly focuses to develop a model of a scheduling system for admission of hospital Emergency Department (ED) using ARENA® simulation software

An Optimisation-based Framework for Complex Business Process: Healthcare Application

The Irish healthcare system is currently facing major pressures due to rising demand, caused by population growth, ageing and high expectations of service quality. This pressure on the Irish healthcare system creates a need for support from research institutions in dealing with decision areas such as resource allocation and performance measurement. While approaches such as modelling, simulation, multi-criteria decision analysis, performance management, and optimisation can – when applied skilfully – improve healthcare performance, they represent just one part of the solution. Accordingly, to achieve significant and sustainable performance, this research aims to develop a practical, yet effective, optimisation-based framework for managing complex processes in the healthcare domain. Through an extensive review of the literature on the aforementioned solution techniques, limitations of using each technique on its own are identified in order to define a practical integrated approach toward developing the proposed framework. During the framework validation phase, real-time strategies have to be optimised to solve Emergency Department performance issues in a major hospital. Results show a potential of significant reduction in patients average length of stay (i.e. 48% of average patient throughput time) whilst reducing the over-reliance on overstretched nursing resources, that resulted in an increase of staff utilisation between 7% and 10%. Given the high uncertainty in healthcare service demand, using the integrated framework allows decision makers to find optimal staff schedules that improve emergency department performance. The proposed optimum staff schedule reduces the average waiting time of patients by 57% and also contributes to reduce number of patients left without treatment to 8% instead of 17%. The developed framework has been implemented by the hospital partner with a high level of success

Operating room planning and scheduling: A literature review.

This paper provides a review of recent research on operating room planning and scheduling. We evaluate the literature on multiple fields that are related to either the problem setting (e.g. performance measures or patient classes) or the technical features (e.g. solution technique or uncertainty incorporation). Since papers are pooled and evaluated in various ways, a diversified and detailed overview is obtained that facilitates the identification of manuscripts related to the reader's specific interests. Throughout the literature review, we summarize the significant trends in research on operating room planning and scheduling and we identify areas that need to be addressed in the future.Health care; Operating room; Scheduling; Planning; Literature review;

Dynamic Resource Allocation For Coordination Of Inpatient Operations In Hospitals

Healthcare systems face difficult challenges such as increasing complexity of processes, inefficient utilization of resources, high pressure to enhance the quality of care and services, and the need to balance and coordinate the staff workload. Therefore, the need for effective and efficient processes of delivering healthcare services increases. Data-driven approaches, including operations research and predictive modeling, can help overcome these challenges and improve the performance of health systems in terms of quality, cost, patient health outcomes and satisfaction. Hospitals are a key component of healthcare systems with many scarce resources such as caregivers (nurses, physicians) and expensive facilities/equipment. Most hospital systems in the developed world have employed some form of an Electronic Health Record (EHR) system in recent years to improve information flow, health outcomes, and reduce costs. While EHR systems form a critical data backbone, there is a need for platforms that can allow coordinated orchestration of the relatively complex healthcare operations. Information available in EHR systems can play a significant role in providing better operational coordination between different departments/services in the hospital through optimized task/resource allocation. In this research, we propose a dynamic real-time coordination framework for resource and task assignment to improve patient flow and resource utilization across the emergency department (ED) and inpatient unit (IU) network within hospitals. The scope of patient flow coordination includes ED, IUs, environmental services responsible for room/bed cleaning/turnaround, and patient transport services. EDs across the U.S. routinely suffer from extended patient waiting times during admission from the ED to the hospital\u27s inpatient units, also known as ED patient `boarding\u27. This ED patient boarding not only compromises patient health outcomes but also blocks access to ED care for new patients from increased bed occupancy. There are also significant cost implications as well as increased stress and hazards to staff. We carry out this research with the goal of enabling two different modes of coordination implementation across the ED-to-IU network to reduce ED patient boarding: Reactive and Proactive. The proposed `reactive\u27 coordination approach is relatively easy to implement in the presence of modern EHR and hospital IT management systems for it relies only on real-time information readily available in most hospitals. This approach focuses on managing the flow of patients at the end of their ED care and being admitted to specific inpatient units. We developed a deterministic dynamic real-time coordination model for resource and task assignment across the ED-to-IU network using mixed-integer programming. The proposed \u27proactive\u27 coordination approach relies on the power of predictive analytics that anticipate ED patient admissions into the hospital as they are still undergoing ED care. The proactive approach potentially allows additional lead-time for coordinating downstream resources, however, it requires the ability to accurately predict ED patient admissions, target IU for admission, as well as the remaining length-of-stay (care) within the ED. Numerous other studies have demonstrated that modern EHR systems combined with advances in data mining and machine learning methods can indeed facilitate such predictions, with reasonable accuracy. The proposed proactive coordination optimization model extends the reactive deterministic MIP model to account for uncertainties associated with ED patient admission predictions, leading to an effective and efficient proactive stochastic MIP model. Both the reactive and proactive coordination methods have been developed to account for numerous real-world operational requirements (e.g., rolling planning horizon, event-based optimization and task assignments, schedule stability management, patient overflow management, gender matching requirements for IU rooms with double occupancy, patient isolation requirements, equity in staff utilization and equity in reducing ED patient waiting times) and computational efficiency (e.g., through model decomposition and efficient construction of scenarios for proactive coordination). We demonstrate the effectiveness of the proposed models using data from a leading healthcare facility in SE-Michigan, U.S. Results suggest that even the highly practical optimization enabled reactive coordination can lead to dramatic reduction in ED patient boarding times. Results also suggest that signification additional reductions in patient boarding are possible through the proposed proactive approach in the presence of reliable analytics models for prediction ED patient admissions and remaining ED length-of-stay. Future research can focus on further extending the scope of coordination to include admissions management (including any necessary approvals from insurance), coordination needs for admissions that stem from outside the ED (e.g., elective surgeries), as well as ambulance diversions to manage patient flows across the region and hospital networks