1 research outputs found
An Experience in Collecting Requirements for Mobile, Energy Efficient Applications from End Customers in the Bank Sector
Several development processes recommend strongly user participation and involvement in requirement acqui-
sition. However, there are very few studies detailing the empirical results of direct user involvement in large
industrial software development products. In this paper we report the outcomes of a novel approach taken
by the Software House of one of major Russian banks (Ak Bars Bank) on how to improve the development
process by directly involving end customers in the requirement elicitation phase of mobile, energy efficient ap-
plications. We observe that such involvement in a form of a workshop has led to improvement of requirements
collection and higher levels of user satisfactio