An Evaluation of Touch and Pressure-Based Scrolling and Haptic Feedback for In-car Touchscreens

An in-car study was conducted to examine different input techniques for list-based scrolling tasks and the effectiveness of haptic feedback for in-car touchscreens. The use of physical switchgear on centre consoles is decreasing which allows designers to develop new ways to interact with in-car applications. However, these new methods need to be evaluated to ensure they are usable. Therefore, three input techniques were tested: direct scrolling, pressure-based scrolling and scrolling using onscreen buttons on a touchscreen. The results showed that direct scrolling was less accurate than using onscreen buttons and pressure input, but took almost half the time when compared to the onscreen buttons and was almost three times quicker than pressure input. Vibrotactile feedback did not improve input performance but was preferred by the users. Understanding the speed vs. accuracy trade-off between these input techniques will allow better decisions when designing safer in-car interfaces for scrolling applications

An Evaluation of Input Controls for In-Car Interactions

The way drivers operate in-car systems is rapidly changing as traditional physical controls, such as buttons and dials, are being replaced by touchscreens and touch-sensing surfaces. This has the potential to increase driver distraction and error as controls may be harder to find and use. This paper presents an in-car, on the road driving study which examined three key types of input controls to investigate their effects: a physical dial, pressure-based input on a touch surface and touch input on a touchscreen. The physical dial and pressure-based input were also evaluated with and without haptic feedback. The study was conducted with users performing a list-based targeting task using the different controls while driving on public roads. Eye-gaze was recorded to measure distraction from the primary task of driving. The results showed that target accuracy was high across all input methods (greater than 94%). Pressure-based targeting was the slowest while directly tapping on the targets was the faster selection method. Pressure-based input also caused the largest number of glances towards to the touchscreen but the duration of each glance was shorter than directly touching the screen. Our study will enable designers to make more appropriate design choices for future in-car interactions

In-vehicle touchscreens : reducing attentional demands and improving driving performance.

Touchscreens are increasingly being used in cars, motorcycles, aircraft, ships, and agricultural machinery to access a wide range of vehicle functions. The primary motivation for incorporating touchscreens in vehicles is that they offer several advantages over physical mechanical controls, including inexpensive to pro- duce, lightweight, low space requirements, design flexibility to handle multiple input/output, quick and easy interface modification, and easy replacement. Touch- screens, on the other hand, lack some features that physical controls have, such as tactile feedback and the same tactile sensations for all controls. The absence of these features on a touchscreen increases visual attentional demands and re- duces driving performance, potentially posing a serious safety risk. We have set a primary goal for this research in order to address these issues: Develop new touchscreen interaction methods to improve driving performance by reducing visual attentional demands. We have set three objectives to achieve the primary goal of this research: (1) Examine the design and use of layout-agnostic stencil overlays for in-vehicle touchscreen; (2) To propose in-vehicle dashboard controls interaction framework; (3) To empirically characterise proprioceptive target acquisition accuracy for in-vehicle touchscreens while driving. Addressing goal (1). Prior stencil based studies suggested that stencil overlays can reduce the need for visual attention on the touchscreen while driving. However, those stencils were Layout-specific with cuts and holes at the underlying touch- screen controls’ location. As a result, each stencil could only be used with a single underlying interface. Because contemporary in-vehicle touchscreens are almost always multi-functional, with different interface layouts in different parts of the interface, this restriction is unrealistic for in-vehicle touchscreens. To address the limitations of previous stencil-based studies. We aimed to design Layout-agnostic stencils. Layout-agnostic means that one stencil can provide tactile guidance to user interface targets regardless of the underlying interface layout, with the term layout agnostic’ capturing our intention that the stencils should provide tactile guidance to user interface targets regardless of the underlying interface layout. We designed several versions of layout-agnostic stencils iteratively and evaluated them in a simulated driving scenario. Our layout-agnostic stencils failed to reduce visual attentional demands and worsen driving performance, according to the findings. Addressing goal (2). The failure of objective one prompted us to take a different approach in order to continue working on the research’s main goal. In this regard, we have set a new objective, aiming to yield a new understanding. Our stencils failed despite the iterative design process of layout-agnostic stencils, which was supported by prior studies that showed stencils could reduce visual attentional de- mands. We proposed a “In-vehicle dashboard controls interaction framework” to identify the root causes of layout-agnostic stencils failure. The framework allows for a better understanding of how the driver interacts with the vehicle’s dash- board controls. The framework could be used to create new dashboard interaction techniques as well as evaluate current ones. Addressing goal (3). We used the proposed framework to evaluate the results of layout-agnostic stencils and discovered three knowledge gaps regarding human- dashboard controls interaction while driving. The first knowledge gap was a lack of understanding of how precisely a human can use proprioception to reach a dash- board control. In this regard, we set another goal and conducted an experimental study to assess human proprioceptive abilities to reach dashboard controls in a simulated driving scenario in terms of distance from the body. We empirically characterise proprioceptive target acquisition accuracy for in-vehicle touchscreens while driving based on experimental results. From various distances, we can now determine how accurately humans can reach a specific location on the touchscreen. We proposed touchscreen control sizes (in cm) based on the characterisation. Ex- isting touchscreen user interfaces could be modified to enable eyes-free proprioceptive target acquisition while driving, which would improve touchscreen interaction safety, based on our recommended touchscreen control sizes. In conclusion, this thesis makes two minor and one major contribution to the field of in-vehicle touchscreen research. The minor contribution is as follows: (1) Better understanding the use of stencil overlays for in-vehicle touchscreens. The following are the major contributions: (2) We proposed a novel framework and it is the first framework in the vehicle dashboard interaction research domain to the best of our knowledge. The proposed framework provides a better understanding of how drivers interact with dashboard controls in vehicles. (3) We proposed a characterisation of the accuracy of proprioceptive target acquisition for in-vehicle touchscreens while driving

Eignung von virtueller Physik und Touch-Gesten in Touchscreen-Benutzerschnittstellen für kritische Aufgaben

The goal of this reasearch was to examine if modern touch screen interaction concepts that are established on consumer electronic devices like smartphones can be used in time-critical and safety-critical use cases like for machine control or healthcare appliances. Several prevalent interaction concepts with and without touch gestures and virtual physics were tested experimentally in common use cases to assess their efficiency, error rate and user satisfaction during task completion. Based on the results, design recommendations for list scrolling and horizontal dialog navigation are given.Das Ziel dieser Forschungsarbeit war es zu untersuchen, ob moderne Touchscreen-Interaktionskonzepte, die auf Consumer-Electronic-Geräten wie Smartphones etabliert sind, für zeit- und sicherheitskritische Anwendungsfälle wie Maschinensteuerung und Medizingeräte geeignet sind. Mehrere gebräuchliche Interaktionskonzepte mit und ohne Touch-Gesten und virtueller Physik wurden in häufigen Anwendungsfällen experimentell auf ihre Effizienz, Fehlerrate und Nutzerzufriedenheit bei der Aufgabenlösung untersucht. Basierend auf den Resultaten werden Empfehlungen für das Scrollen in Listen und dem horizontalen Navigieren in mehrseitigen Software-Dialogen ausgesprochen

The cockpit for the 21st century

Interactive surfaces are a growing trend in many domains. As one possible manifestation of Mark Weiser’s vision of ubiquitous and disappearing computers in everywhere objects, we see touchsensitive screens in many kinds of devices, such as smartphones, tablet computers and interactive tabletops. More advanced concepts of these have been an active research topic for many years. This has also influenced automotive cockpit development: concept cars and recent market releases show integrated touchscreens, growing in size. To meet the increasing information and interaction needs, interactive surfaces offer context-dependent functionality in combination with a direct input paradigm. However, interfaces in the car need to be operable while driving. Distraction, especially visual distraction from the driving task, can lead to critical situations if the sum of attentional demand emerging from both primary and secondary task overextends the available resources. So far, a touchscreen requires a lot of visual attention since its flat surface does not provide any haptic feedback. There have been approaches to make direct touch interaction accessible while driving for simple tasks. Outside the automotive domain, for example in office environments, concepts for sophisticated handling of large displays have already been introduced. Moreover, technological advances lead to new characteristics for interactive surfaces by enabling arbitrary surface shapes. In cars, two main characteristics for upcoming interactive surfaces are largeness and shape. On the one hand, spatial extension is not only increasing through larger displays, but also by taking objects in the surrounding into account for interaction. On the other hand, the flatness inherent in current screens can be overcome by upcoming technologies, and interactive surfaces can therefore provide haptically distinguishable surfaces. This thesis describes the systematic exploration of large and shaped interactive surfaces and analyzes their potential for interaction while driving. Therefore, different prototypes for each characteristic have been developed and evaluated in test settings suitable for their maturity level. Those prototypes were used to obtain subjective user feedback and objective data, to investigate effects on driving and glance behavior as well as usability and user experience. As a contribution, this thesis provides an analysis of the development of interactive surfaces in the car. Two characteristics, largeness and shape, are identified that can improve the interaction compared to conventional touchscreens. The presented studies show that large interactive surfaces can provide new and improved ways of interaction both in driver-only and driver-passenger situations. Furthermore, studies indicate a positive effect on visual distraction when additional static haptic feedback is provided by shaped interactive surfaces. Overall, various, non-exclusively applicable, interaction concepts prove the potential of interactive surfaces for the use in automotive cockpits, which is expected to be beneficial also in further environments where visual attention needs to be focused on additional tasks.Der Einsatz von interaktiven Oberflächen weitet sich mehr und mehr auf die unterschiedlichsten Lebensbereiche aus. Damit sind sie eine mögliche Ausprägung von Mark Weisers Vision der allgegenwärtigen Computer, die aus unserer direkten Wahrnehmung verschwinden. Bei einer Vielzahl von technischen Geräten des täglichen Lebens, wie Smartphones, Tablets oder interaktiven Tischen, sind berührungsempfindliche Oberflächen bereits heute in Benutzung. Schon seit vielen Jahren arbeiten Forscher an einer Weiterentwicklung der Technik, um ihre Vorteile auch in anderen Bereichen, wie beispielsweise der Interaktion zwischen Mensch und Automobil, nutzbar zu machen. Und das mit Erfolg: Interaktive Benutzeroberflächen werden mittlerweile serienmäßig in vielen Fahrzeugen eingesetzt. Der Einbau von immer größeren, in das Cockpit integrierten Touchscreens in Konzeptfahrzeuge zeigt, dass sich diese Entwicklung weiter in vollem Gange befindet. Interaktive Oberflächen ermöglichen das flexible Anzeigen von kontextsensitiven Inhalten und machen eine direkte Interaktion mit den Bildschirminhalten möglich. Auf diese Weise erfüllen sie die sich wandelnden Informations- und Interaktionsbedürfnisse in besonderem Maße. Beim Einsatz von Bedienschnittstellen im Fahrzeug ist die gefahrlose Benutzbarkeit während der Fahrt von besonderer Bedeutung. Insbesondere visuelle Ablenkung von der Fahraufgabe kann zu kritischen Situationen führen, wenn Primär- und Sekundäraufgaben mehr als die insgesamt verfügbare Aufmerksamkeit des Fahrers beanspruchen. Herkömmliche Touchscreens stellen dem Fahrer bisher lediglich eine flache Oberfläche bereit, die keinerlei haptische Rückmeldung bietet, weshalb deren Bedienung besonders viel visuelle Aufmerksamkeit erfordert. Verschiedene Ansätze ermöglichen dem Fahrer, direkte Touchinteraktion für einfache Aufgaben während der Fahrt zu nutzen. Außerhalb der Automobilindustrie, zum Beispiel für Büroarbeitsplätze, wurden bereits verschiedene Konzepte für eine komplexere Bedienung großer Bildschirme vorgestellt. Darüber hinaus führt der technologische Fortschritt zu neuen möglichen Ausprägungen interaktiver Oberflächen und erlaubt, diese beliebig zu formen. Für die nächste Generation von interaktiven Oberflächen im Fahrzeug wird vor allem an der Modifikation der Kategorien Größe und Form gearbeitet. Die Bedienschnittstelle wird nicht nur durch größere Bildschirme erweitert, sondern auch dadurch, dass Objekte wie Dekorleisten in die Interaktion einbezogen werden können. Andererseits heben aktuelle Technologieentwicklungen die Restriktion auf flache Oberflächen auf, so dass Touchscreens künftig ertastbare Strukturen aufweisen können. Diese Dissertation beschreibt die systematische Untersuchung großer und nicht-flacher interaktiver Oberflächen und analysiert ihr Potential für die Interaktion während der Fahrt. Dazu wurden für jede Charakteristik verschiedene Prototypen entwickelt und in Testumgebungen entsprechend ihres Reifegrads evaluiert. Auf diese Weise konnten subjektives Nutzerfeedback und objektive Daten erhoben, und die Effekte auf Fahr- und Blickverhalten sowie Nutzbarkeit untersucht werden. Diese Dissertation leistet den Beitrag einer Analyse der Entwicklung von interaktiven Oberflächen im Automobilbereich. Weiterhin werden die Aspekte Größe und Form untersucht, um mit ihrer Hilfe die Interaktion im Vergleich zu herkömmlichen Touchscreens zu verbessern. Die durchgeführten Studien belegen, dass große Flächen neue und verbesserte Bedienmöglichkeiten bieten können. Außerdem zeigt sich ein positiver Effekt auf die visuelle Ablenkung, wenn zusätzliches statisches, haptisches Feedback durch nicht-flache Oberflächen bereitgestellt wird. Zusammenfassend zeigen verschiedene, untereinander kombinierbare Interaktionskonzepte das Potential interaktiver Oberflächen für den automotiven Einsatz. Zudem können die Ergebnisse auch in anderen Bereichen Anwendung finden, in denen visuelle Aufmerksamkeit für andere Aufgaben benötigt wird

The Graphical Access Challenge for People with Visual Impairments: Positions and Pathways Forward

Graphical access is one of the most pressing challenges for individuals who are blind or visually impaired. This chapter discusses some of the factors underlying the graphics access challenge, reviews prior approaches to addressing this long-standing information access barrier, and describes some promising new solutions. We specifically focus on touchscreen-based smart devices, a relatively new class of information access technologies, which our group believes represent an exemplary model of user-centered, needs-based design. We highlight both the challenges and the vast potential of these technologies for alleviating the graphics accessibility gap and share the latest results in this line of research. We close with recommendations on ideological shifts in mindset about how we approach solving this vexing access problem, which will complement both technological and perceptual advancements that are rapidly being uncovered through a growing research community in this domain

Extending mobile touchscreen interaction

Touchscreens have become a de facto interface for mobile devices, and are penetrating further beyond their core application domain of smartphones. This work presents a design space for extending touchscreen interaction, to which new solutions may be mapped. Specific touchscreen enhancements in the domains of manual input, visual output and haptic feedback are explored and quantitative and experiental findings reported. Particular areas covered are unintentional interaction, screen locking, stereoscopic displays and picoprojection. In addition, the novel interaction approaches of finger identification and onscreen physical guides are also explored. The use of touchscreens in the domains of car dashboards and smart handbags are evaluated as domain specific use cases. This work draws together solutions from the broad area of mobile touchscreen interaction. Fruitful directions for future research are identified, and information is provided for future researchers addressing those topics.Kosketusnäytöistä on muodostunut mobiililaitteiden pääasiallinen käyttöliittymä, ja ne ovat levinneet alkuperäiseltä ydinsovellusalueeltaan, matkapuhelimista, myös muihin laitteisiin. Työssä tutkitaan uusia vuorovaikutuksen, visualisoinnin ja käyttöliittymäpalautteen keinoja, jotka laajentavat perinteistä kosketusnäytön avulla tapahtuvaa vuorovaikutusta. Näihin liittyen väitöskirjassa esitetään sekä kvantitatiivisia tuloksia että uutta kartoittavia löydöksiä. Erityisesti työ tarkastelee tahatonta kosketusnäytön käyttöä, kosketusnäytön lukitusta, stereoskooppisia kosketusnäyttöjä ja pikoprojektoreiden hyödyntämistä. Lisäksi kartoitetaan uusia vuorovaikutustapoja, jotka liittyvät sormien identifioimiseen vuorovaikutuksen yhteydessä, ja fyysisiin, liikettä ohjaaviin rakenteisiin kosketusnäytöllä. Kosketusnäytön käyttöä autossa sekä osana älykästä käsilaukkua tarkastellaan esimerkkeinä käyttökonteksteista. Väitöskirjassa esitetään vuorovaikutussuunnittelun viitekehys, joka laajentaa kosketusnäyttöjen kautta tapahtuvaa vuorovaikutusta mobiililaitteen kanssa, ja johon työssä esitellyt, uudet vuorovaikutustavat voidaan sijoittaa. Väitöskirja yhdistää kosketusnäyttöihin liittyviä käyttöliittymäsuunnittelun ratkaisuja laajalta alueelta. Työ esittelee potentiaalisia suuntaviivoja tulevaisuuden tutkimuksille ja tuo uutta tutkimustietoa, jota mobiililaitteiden vuorovaikutuksen tutkijat ja käyttöliittymäsuunnittelijat voivat hyödyntää

Multimodal interaction: developing an interaction concept for a touchscreen incorporating tactile feedback

The touchscreen, as an alternative user interface for applications that normally require mice and keyboards, has become more and more commonplace, showing up on mobile devices, on vending machines, on ATMs and in the control panels of machines in industry, where conventional input devices cannot provide intuitive, rapid and accurate user interaction with the content of the display. The exponential growth in processing power on the PC, together with advances in understanding human communication channels, has had a significant effect on the design of usable, human-factored interfaces on touchscreens, and on the number and complexity of applications available on touchscreens. Although computer-driven touchscreen interfaces provide programmable and dynamic displays, the absence of the expected tactile cues on the hard and static surfaces of conventional touchscreens is challenging interface design and touchscreen usability, in particular for distracting, low-visibility environments. Current technology allows the human tactile modality to be used in touchscreens. While the visual channel converts graphics and text unidirectionally from the computer to the end user, tactile communication features a bidirectional information flow to and from the user as the user perceives and acts on the environment and the system responds to changing contextual information. Tactile sensations such as detents and pulses provide users with cues that make selecting and controlling a more intuitive process. Tactile features can compensate for deficiencies in some of the human senses, especially in tasks which carry a heavy visual or auditory burden. In this study, an interaction concept for tactile touchscreens is developed with a view to employing the key characteristics of the human sense of touch effectively and efficiently, especially in distracting environments where vision is impaired and hearing is overloaded. As a first step toward improving the usability of touchscreens through the integration of tactile effects, different mechanical solutions for producing motion in tactile touchscreens are investigated, to provide a basis for selecting suitable vibration directions when designing tactile displays. Building on these results, design know-how regarding tactile feedback patterns is further developed to enable dynamic simulation of UI controls, in order to give users a sense of perceiving real controls on a highly natural touch interface. To study the value of adding tactile properties to touchscreens, haptically enhanced UI controls are then further investigated with the aim of mapping haptic signals to different usage scenarios to perform primary and secondary tasks with touchscreens. The findings of the study are intended for consideration and discussion as a guide to further development of tactile stimuli, haptically enhanced user interfaces and touchscreen applications

Extending mobile touchscreen interaction

Touchscreens have become a de facto interface for mobile devices, and are penetrating further beyond their core application domain of smartphones. This work presents a design space for extending touchscreen interaction, to which new solutions may be mapped. Specific touchscreen enhancements in the domains of manual input, visual output and haptic feedback are explored and quantitative and experiental findings reported. Particular areas covered are unintentional interaction, screen locking, stereoscopic displays and picoprojection. In addition, the novel interaction approaches of finger identification and onscreen physical guides are also explored. The use of touchscreens in the domains of car dashboards and smart handbags are evaluated as domain specific use cases. This work draws together solutions from the broad area of mobile touchscreen interaction. Fruitful directions for future research are identified, and information is provided for future researchers addressing those topics.Kosketusnäytöistä on muodostunut mobiililaitteiden pääasiallinen käyttöliittymä, ja ne ovat levinneet alkuperäiseltä ydinsovellusalueeltaan, matkapuhelimista, myös muihin laitteisiin. Työssä tutkitaan uusia vuorovaikutuksen, visualisoinnin ja käyttöliittymäpalautteen keinoja, jotka laajentavat perinteistä kosketusnäytön avulla tapahtuvaa vuorovaikutusta. Näihin liittyen väitöskirjassa esitetään sekä kvantitatiivisia tuloksia että uutta kartoittavia löydöksiä. Erityisesti työ tarkastelee tahatonta kosketusnäytön käyttöä, kosketusnäytön lukitusta, stereoskooppisia kosketusnäyttöjä ja pikoprojektoreiden hyödyntämistä. Lisäksi kartoitetaan uusia vuorovaikutustapoja, jotka liittyvät sormien identifioimiseen vuorovaikutuksen yhteydessä, ja fyysisiin, liikettä ohjaaviin rakenteisiin kosketusnäytöllä. Kosketusnäytön käyttöä autossa sekä osana älykästä käsilaukkua tarkastellaan esimerkkeinä käyttökonteksteista. Väitöskirjassa esitetään vuorovaikutussuunnittelun viitekehys, joka laajentaa kosketusnäyttöjen kautta tapahtuvaa vuorovaikutusta mobiililaitteen kanssa, ja johon työssä esitellyt, uudet vuorovaikutustavat voidaan sijoittaa. Väitöskirja yhdistää kosketusnäyttöihin liittyviä käyttöliittymäsuunnittelun ratkaisuja laajalta alueelta. Työ esittelee potentiaalisia suuntaviivoja tulevaisuuden tutkimuksille ja tuo uutta tutkimustietoa, jota mobiililaitteiden vuorovaikutuksen tutkijat ja käyttöliittymäsuunnittelijat voivat hyödyntää

Supporting Eyes-Free Human–Computer Interaction with Vibrotactile Haptification

The sense of touch is a crucial sense when using our hands in complex tasks. Some tasks we learn to do even without sight by just using the sense of touch in our fingers and hands. Modern touchscreen devices, however, have lost some of that tactile feeling while removing physical controls from the interaction. Touch is also a sense that is underutilized in interactions with technology and could provide new ways of interaction to support users. While users are using information technology in certain situations, they cannot visually and mentally focus completely during the interaction. Humans can utilize their sense of touch more comprehensively in interactions and learn to understand tactile information while interacting with information technology. This thesis introduces a set of experiments that evaluate human capabilities to understand and notice tactile information provided by current actuator technology and further introduces a couple of examples of haptic user interfaces (HUIs) to use under eyes-free use scenarios. These experiments evaluate the benefits of such interfaces for users and concludes with some guidelines and methods for how to create this kind of user interfaces. The experiments in this thesis can be divided into three groups. In the first group, with the first two experiments, the detection of vibrotactile stimuli and interpretation of the abstract meaning of vibrotactile feedback was evaluated. Experiments in the second group evaluated how to design rhythmic vibrotactile tactons to be basic vibrotactile primitives for HUIs. The last group of two experiments evaluated how these HUIs benefit the users in the distracted and eyes-free interaction scenarios. The primary aim for this series of experiments was to evaluate if utilizing the current level of actuation technology could be used more comprehensively than in current-day solutions with simple haptic alerts and notifications. Thus, to find out if the comprehensive use of vibrotactile feedback in interactions would provide additional benefits for the users, compared to the current level of haptic interaction methods and nonhaptic interaction methods. The main finding of this research is that while using more comprehensive HUIs in eyes-free distracted-use scenarios, such as while driving a car, the user’s main task, driving, is performed better. Furthermore, users liked the comprehensively haptified user interfaces