A Position Paper on What is Supply

Supply is an important topic which needs to be well researched for providing insight about the needed characteristics for fulfilling the customer supply needs. Researched topics are mainly focused on specific features of supply. This research is aimed at providing an understanding of the supply characteristics relevant to the 21st century. In order to understand these characteristics, journal articles relevant to the topic were researched and analysed. The study resulted in collating a supply definition which incorporates the various views of supply identified in the research. The study also proposed a hypothetical supply model that supports the new definition. Having a clear understanding of what is supply in the 21st century is crucial in order to be able to fulfill the customer needs. The world is changing and the importance of sensing and responding to customer requirements is becoming crucial. Sourced supplies will need to meet the evolving supply requirements which include things such as minimum impact on the environment. It is these supply characteristics which will decide if future supplies are going to meet the customer requirements

Operator-based approaches to harm minimisation in gambling: summary, review and future directions

In this report we give critical consideration to the nature and effectiveness of harm minimisation in gambling. We identify gambling-related harm as both personal (e.g., health, wellbeing, relationships) and economic (e.g., financial) harm that occurs from exceeding one’s disposable income or disposable leisure time. We have elected to use the term ‘harm minimisation’ as the most appropriate term for reducing the impact of problem gambling, given its breadth in regard to the range of goals it seeks to achieve, and the range of means by which they may be achieved. The extent to which an employee can proactively identify a problem gambler in a gambling venue is uncertain. Research suggests that indicators do exist, such as sessional information (e.g., duration or frequency of play) and negative emotional responses to gambling losses. However, the practical implications of requiring employees to identify and interact with customers suspected of experiencing harm are questionable, particularly as the employees may not possess the clinical intervention skills which may be necessary. Based on emerging evidence, behavioural indicators identifiable in industryheld data, could be used to identify customers experiencing harm. A programme of research is underway in Great Britain and in other jurisdiction

The use of prepaid cards for banking the poor

Prepaid products can become an effective instrument for banking the poor, as they can be used for collecting microdeposits and so operate as a low-cost account. Prepaid platforms have characteristics that make them especially useful for developing low-cost microfinance business models. Indeed, customers using prepaid systems do not need bank accounts or debit or credit cards. Prepaid issuers do not need to develop or invest in new technologies, as this mechanism can be used on a range of platforms, including PCs, mobile phones, hand-held and set-top boxes. Furthermore, prepaid products are specially designed for offering services demanded by the poor, such as micropayments, microdeposits and even microcredits. Lastly, they allow users to monitor their cash flow by receiving statements (some providers offer this feature online, others provide physical statements) or accessing balances through PCs, mobile phones, hand-held and set-top boxes. Besides collecting microdeposits, prepaid products (or SVCs as they are called in the United States) offer other services that can be very valuable for serving the unbanked population. As explained in this paper, prepaid products generally lack the identification and credit requirements that effectively bar millions of individuals from opening traditional bank accounts, especially in the United States. Moreover, prepaid products can be purchased and reloaded at a growing number of locations other than bank branches, such as check cashers, convenience stores and other retailers. Prepaid instruments can also provide immediate availability of funds at a cost that, in some cases, is lower than other alternatives for unbanked consumers. Also, prepaid products are difficult to overdraw, thus reducing the likelihood of unexpected fees. Lastly, many prepaid issuers offer some sort of bill pay option, especially branded cards that enable signature-based transactions, and a significant number of them offer remittances.Prepaid card; microdeposits; mobile phone; store value card; e-money; banking the poor;

Adversarial behaviours knowledge area

The technological advancements witnessed by our society in recent decades have brought improvements in our quality of life, but they have also created a number of opportunities for attackers to cause harm. Before the Internet revolution, most crime and malicious activity generally required a victim and a perpetrator to come into physical contact, and this limited the reach that malicious parties had. Technology has removed the need for physical contact to perform many types of crime, and now attackers can reach victims anywhere in the world, as long as they are connected to the Internet. This has revolutionised the characteristics of crime and warfare, allowing operations that would not have been possible before. In this document, we provide an overview of the malicious operations that are happening on the Internet today. We first provide a taxonomy of malicious activities based on the attacker’s motivations and capabilities, and then move on to the technological and human elements that adversaries require to run a successful operation. We then discuss a number of frameworks that have been proposed to model malicious operations. Since adversarial behaviours are not a purely technical topic, we draw from research in a number of fields (computer science, criminology, war studies). While doing this, we discuss how these frameworks can be used by researchers and practitioners to develop effective mitigations against malicious online operations.Published versio

Service Implementation Framework in Manufacturing Firms: A Case Study

The culture and the operational methods of service management have become a formidable competitive weapon even for manufacturing firms. The term "service factory" has been proposed for identifying that particular integration of products and services, achieved by the excellent manufacturing firm, where "service is a multidimensional concept". The creation of a service factory necessarily implies a radical change in the operational and organizational characteristics of the firm. In order to support manufacturing firms in adopting a service strategy, it is relevant on the one hand to identify the bundle of services which have to be provided for the customers and, on the other hand, to understand the implications for firm management model. As regards the first point, the paper proposes a framework which classifies the services along with two dimensions: Timedimension and target-dimension. The proposed framework is of interest for manufacturing firms because it allows a better recognition of services that are more perceptible for the customers. In the second part of the paper, authors discuss the implications of a service strategy adoption on the management model of manufacturing firms. In order to carry out this analysis, authors propose a model that combines four service dimensions with three decision-making categories (Organization, Methodologies and Technologies). In the end, the proposed framework has been applied in a sample of Italian hot water heater manufacturers and a case study analysis has been carried out

An investigation of the effects of IT investment on firm performance: The role of complementarity.

The concept of complementarity has been introduced into IT-based firm performance research in order to address inconsistent magnitudes of the impacts from IT investments across studies. This dissertation seeks to understand the scope of IT investment complementarities, to examine the different ways in which different complementarities impact the payoff from an IT investment, and to empirically test the effects of complementary investments in the context of investments in SCM and CRM. The knowledge-based view of the firm (KBV) is employed in order to understand a boundary and different roles of complementarity. The KBV sees organizational capabilities from the aggregation of knowledge into capabilities and the deployment of knowledge assets in the form of capabilities. Knowledge aggregation requires individuals' specialized knowledge (human capital) and the aggregation mechanisms of structural, social, and community capital. The combination of these three forms of capital, together with human capital, constitutes organizational capabilities. Once constituted, the complementary deployment of capabilities is important. Foundational capability must be in place in order for the focal IT investment to deliver value, synergistic capability amplifies the economic benefits of the focal IT investment, and management capability is managers' organizing vision and capability to successfully deploy the focal IT investment.The research findings show that three forms of structural, community, and human capital have highly significant impacts on firm performance measured by Net Cash Flow, Gross Profit, and EBITDA. Synergistic capabilities and management capabilities are found to be highly significant in moderating between three forms of capital and firm performance measurements.The data for this study were drawn from secondary data sources: Annual Reports, Press Releases, and news articles. The dependent variables are drawn from COMPUSTAT. The data collection method for the independent variables was a keyword search. The research sampling frame is confined within a single value chain however distinctively different industry categories are represented within this value chain. This sampling strategy yielded a total of 111 firms that had invested in SCM and 45 firms that had invested in CRM

A conceptual digital business model for construction logistics consultants, featuring a sociomaterial blockchain solution for integrated economic, material and information flows

In this paper, a new digital business model for independent construction logistics consultants, which features the conceptualization of a sociomaterial blockchain solution for integrated information, material and economic flows, is proposed.Theoretically, we offer an understanding of the economic flow, stress the optimization of construction logistics through flow integration, analyse current approaches to understanding blockchain, adopt sociomateriality to envision a suitable blockchain solution, and consider the way blockchain can constitute part of the value proposition of a related digital business model. Methodologically, we systematically reviewed the literature on blockchain-related construction research, and conducted empirical studies on independent logistics consultants in the Swedish context for more than a year. On the one hand, the literature review reveals that core blockchain properties can generate value for construction logistics (e.g. shared ledger structure and reduction of accounting rework) – however, apart from visions and prototypes, there currently exist no use cases, and potential implementational constraints and security issues are limitedly considered. One the other hand, the empirical findings show that independent construction logistics consultants in the sociomaterial Swedish context are suitable candidates for the proposed digital business model. By combining the literature and empirical insights, a permissioned private proof-of-authority blockchain solution integrating the supply chain flows in a generic sociomaterial setting is conceptualized. This solution is then embedded in the value proposition of a digital business model for an independent construction logistics consultant. The proposition includes, among others, improved process management and increased productivity, while the consultants’ competitive advantage through innovation is facilitated. Other business model segments, like key resources, are also updated via the blockchain solution, while some, like channels, are not significantly affected. To not hinder the realization of this digital business model, issues like the lack of blockchain awareness, and the existing power balances within sociomaterial constellations, have to be addressed