13,537 research outputs found

    Conceptual modelling of upstream offshore seaweed supply

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    A new form of offshore aquaculture is currently under development in Norway. This article argues for an ecosystem-based development of this future supply chain rooted in experiences in petroleum logistics, aquaculture and cold chains. A conceptual model provides basis for further research to facilitate designing this form of supply chain as a sustainable system. Keywords: aquaculture, cold chains, ecosystems, petroleum logistics, seaweed, supply chain management, traceabilitypublishedVersio

    Process Oriented Dependency Modelling for Service Identification

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    Part 3: Finance and Service ScienceInternational audienceService-Oriented Architecture (SOA) is important for organisations to achieve dynamic business process and build business agility. One of the first step for service oriented applications implementation is to properly identify a set of fine-grained services. A right service granularity is necessary to satisfy lower coupling and higher cohesion principles for reusable software services. To meet this challenge, a lot of efforts have been attached to support service identification. In this paper, by considering the dependency combined with the idea of graph partition, a service identification method is proposed from the business process’s perspective. The illustration example has shown its promising and it is expected that the proposed service identification method can offer researchers further insight into service granularity analysis

    An Overview of Reverse Logistics Management in the Australian Manufacturing Industries

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    This paper is a discussion of reverse logistics management literature, a conceptual model showing the recovery processes and their relationships, preliminary research data, analysis and implications for the manufacturing organisations. A discussion of the findings and their implications highlighting the important role of information technologies for efficient data collection and processing of recovery operations lead to capturing value from effective management of reverse logistics

    Preface

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    Customer-engineer relationship management for converged ICT service companies

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    Thanks to the advent of converged communications services (often referred to as ‘triple play’), the next generation Service Engineer will need radically different skills, processes and tools from today’s counterpart. Why? in order to meet the challenges of installing and maintaining services based on multi-vendor software and hardware components in an IP-based network environment. The converged services environment is likely to be ‘smart’ and support flexible and dynamic interoperability between appliances and computing devices. These radical changes in the working environment will inevitably force managers to rethink the role of Service Engineers in relation to customer relationship management. This paper aims to identify requirements for an information system to support converged communications service engineers with regard to customer-engineer relationship management. Furthermore, an architecture for such a system is proposed and how it meets these requirements is discussed
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