Beyond the Big Leave: The Future of U.S. Automotive Human Resources

Based on industry interviews and trends analyses, forecasts employment levels and hiring nationwide and in Michigan through 2016, and compiles automakers' input on technical needs, hiring criteria, and suggestions for training and education curricula

Economic Adversity and Entrepreneurship-led Growth - Lessons from the Indian Software Sector

It is commonly believed that the business environment in developing countries does not allow productive technology-based entrepreneurship to flourish. In this paper, we draw on the experience of Indian software firms where entrepreneurial growth has belied these predictions. This paper argues that the business models chosen by Indian firms were those that best aligned the country's abundant labour resources and advantages to global demand. Many potentially higher value added opportunities struggled to attain success, but the qualitative value of experimental failures and the capability gaps they exposed was invaluable for collective managerial learning in the industry. Second, the paper also shows that the presence of growth opportunities and the success of firms stimulated institutional evolution to promote entrepreneurial growth. Last we show that the distinctive aggregate contribution of entrepreneurial firms was that they outperformed business houses and multinational subsidiaries in their more productive use of available capital resources whilst achieving similar levels of growth in output and employment. This paper draws upon an earlier shorter paper co-authored with Mike Hobday and titled 'Overcoming Development Adversity: How Entrepreneurs Led Software Development in India'.technology entrepreneurship, institutions and economic development, Indian software, intellectual property rights

Economic Adversity and Entrepreneurship-led Growth: Lessons from the Indian Software Sector

It is commonly believed that the business environment in developing countries does not allow productive technology-based entrepreneurship to flourish. In this paper, we draw on the experience of Indian software firms where entrepreneurial growth has belied these predictions. This paper argues that the business models chosen by Indian firms were those that best aligned the country’s abundant labour resources and advantages to global demand. Many potentially higher value added opportunities struggled to attain success, but the qualitative value of experimental failures and the capability gaps they exposed was invaluable for collective managerial learning in the industry. Second, the paper also shows that the presence of growth opportunities and the success of firms stimulated institutional evolution to promote entrepreneurial growth. Last we show that the distinctive aggregate contribution of entrepreneurial firms was that they outperformed business houses and multinational subsidiaries in their more productive use of available capital resources whilst achieving similar levels of growth in output and employment. This paper draws upon an earlier shorter paper co-authored with Mike Hobday and titled 'Overcoming Development Adversity: How Entrepreneurs Led Software Development in India'.Technology entrepreneurship, institutions and economic development, Indian software, intellectual property rights

Selective Outsourcing in Global IT Services : Operational Level Challenges and Opportunities

Companies need to answer and react timely and efficiently to their customers’ perception in order to stay in business. Companies are finding ways to control and reduce costs. Increasingly, internal IT development and service delivery activities are outsourced to external suppliers. The most common outsourcing forms are total and selective outsourcing, which are produced in nearshore and/or offshore mode. In this dissertation, the case units are two global units in Nokia Devices: IT unit and Delivery Quality and Corrective Action Preventive Action (DQ and CAPA) unit. This dissertation consists of five publications and five research questions. The motives for the research questions originate from the case units’ real-life needs and challenges. The research approach used is qualitative. Action research was conducted during years 2009-2013. This research gives focus on the global IT service delivery, although the case company’s core-competence was to produce end-consumer products. The target was to get operational level knowledge from the case units’ outsourcing operation and practices in a Global Selective Outsourcing Environment (GSOE). This dissertation addresses the opportunities and challenges of outsourcing faced by the operational level personnel. In the GSOE, the service purchasing company’s personnel and the supplier’s personnel jointly cooperate to produce the expected outcomes and IT services. This research found that the GSOE-based operation includes multi-level customer- and supplier-ships. In order to answer the customers’ perception, the operation included quality and customer-centric practices. This research found that defining and implementing customer centricity is challenging. Unclear definitions, requirements, roles, responsibilities, and activities can negatively affect the operational level implementation. The GSOEbased operation includes also contract negotiations among the GSOE parties. Successful IT outsourcing is not built only on formal contracts. Focus is needed also on building trust, commitment, communication, and mutual cooperation and dependence. This study found that retaining operational level progress and information visibility inside the service purchasing company made it possible to hold the ownership and avoid getting into a “supplier trap.” The operational level cooperation, interaction and quality management practices affected the service purchasing company’s trust and satisfaction. The trust in the case units was found to exist among people, and this trust was formed based on an individual’s knowledge, capabilities, behavior, and performance. Quality management practices played a significant role in building trust that added to the credibility of the operation

An Integrated Outsourcing Framework: Analyzing Boeing’s Outsourcing Program for Dreamliner (B787)

This paper analyzes the outsourcing model which Boeing devised to develop its latest commercial airplane model: Dreamliner (B787). The development of this airplane which seemed to be very promising in the beginning turned into the longest delayed program in the history of the company. In this paper, we propose an integrated outsourcing framework through which we try to find the root causes of the delays and the resulted extra costs. The proposed framework shows how the interaction of all influential factors in four outsourcing dimensions (who, what, to whom, and how) determines the performance of an outsourcing program

Pulling offshore and staying onshore: A framework for analysis of offshoring dynamics

Given that the force of offshoring is one of the most important economic changes in the early 2000s it is vital to understand what propels it further. The landscape of offshoring is such that firms in the wealthy nations (onshore) have already off-shored, sometimes extensively. As researchers, we need to ask not whether the firm will offshore, but rather how far the firm will go offshore and what are the subtle factors that are driving this offshore decision process. Therefore, in this paper we propose a framework in order to understand the firm-level decisions that are not as well understood and not as well researched. There are a number of key variables that we already collectively know about offshoring. First, we already know that offshoring is driven by low wages and large labor pools in India, China and elsewhere. Thus, everything else being equal, work will flow to the less expensive offshore locations. © 2009 Springer Berlin Heidelberg

A System Architecture Approach to Global Product Development

Recent advances in engineering collaboration tools and internet technology have enabled the distribution of product development tasks to offshore sites and global outsourcing partners while still maintaining a tightly connected process. Most firms in complex engineering industries are indeed experimenting with various ways to structure their product development processes on a global basis. In this research, we have explored global product development structures from the perspectives of process flow and system architecture. We employ the design structure matrix method to display and explain these structures and our observations thereof. Through five case studies spanning electronics, equipment, and aerospace industries, we consider the interaction complexity inherent in various global work distribution strategies. We conclude the paper with a summary and directions for future research work