INTEGRATION OF INFORMATION SYSTEMS TECHNOLOGIES TO SUPPORT CONSULTATION IN AN INFORMATION CENTER

This paper presents an approach for integrating different types of information systems technologies to support the functions of an Information Center (IC). A knowledge based system, Information Center Expert/Help Service (ICE/H), has been developed to provide support for the help services of an IC. A general process model to represent the consultation process in an IC is described. Based on this model, an architecture to support the consultation process has been developed. The architecture depicts the use of a knowledge management system, a data management system and a communication (E-mail) system to emulate the consultation process. The ICE/H system has been implemented using this architecture to support an IC with 5000 users

Consensus Knowledge Acquisition

We have developed a method and prototype program for assisting two experts in their attempts to construct a single, consensus knowledge base. We show that consensus building can be effectively facilitated by a debugging approach that identifies, explains, and resolves discrepancies in their knowledge. To implement this approach we identify and use recognition and repair procedures for a variety of discrepancies. Examples of this knowledge are illustrated\\ with sample transcripts from CARTER, a system for reconciling two rule-based systems. Implications for resolving other kinds of knowledge representations are also examined

Vers un modèle d'efficience des collectifs

8 pagesInternational audienceThe objective of this paper is to lay the foundations of a model of collective efficiency to improve progressively the performance of a community action in relation to the means that are available or can be mobilized. We propose an approach based on information and communication science organized around the notion of devices, formal and informal ones, to understand the situation. Our idea is then to juxtapose practices (skills and motivation) and uses (functions and services) to conduct a regulatory short-term operational and also imagine and then implement a strategy in the longer term.L'objectif de cet article est de jeter les premières bases d'un modèle d'efficience des collectifs pour améliorer de façon progressive la performance d'un collectif dans l'action en relation avec les moyens qui sont disponibles ou peuvent être mobilisés. Nous proposons une approche fondée sur les sciences de l'information et de la communication articulée autour de la notion de dispositifs, formels et informels, pour comprendre la situation. Notre idée consiste ensuite à juxtaposer pratiques (compétences et motivations) et usages (fonctions et services) pour conduire une régulation opérationnelle à court terme et imaginer puis mettre en œuvre une stratégie à plus long terme

Conceptual object-oriented programming

Call number: LD2668 .T4 1986 H56Master of ScienceComputing and Information Science

Decision Support Systems: An Object-Oriented Conceptual Architecture

Business Administratio