Models and tools for value systems analysis in collaborative environments

Dissertation to obtain the degree of Doctor in Electrical and Computer Engineering, specialization of Collaborative NetworksParticipation in collaborative networks is vital for small and medium-sized enterprises to survive in the current market, bringing them several benefits. However,participation in collaborative networks also involves risks and often consortia fail due to internal conflicts. Conflicts can be originated by different prioritization of values and different perceptions of outcomes. The perception of outcomes is, to some extent, subjective given that it depends on the preferences of the subject and how exchanges are evaluated. Therefore, the establishment of a common Value System or the effort to align the Value Systems of network members can play an important role in the collaboration sustainability. Although the topic of values and values alignment has been studied within the scope of various scientific disciplines, there is still no common understanding on these concepts and the literature does not include any suitable models to formally represent and analyze Value Systems within the scope of collaborative networks. This thesis proposes a set of models and formal mechanisms for specifying and analyzing Value Systems in collaborative networks. The development of models and methods followed a hybrid approach, where qualitative and quantitative techniques are used in order to represent and analyze the Value System. A web application was designed and a prototype developed in order to show that the models and methods proposed can be implemented by a computer program and can be integrated into a single framework in order to support Value Systems management within the scope of collaborative networks. The application of a multifaceted and systematic validation strategy, supported by the “Square Validation Framework” brought together a set of preliminary results that attest the theoretical and practical relevance of the proposed approach and allow us to conclude that: (i) it is possible to define and analyze Value Systems in collaborative networks, considering the economic and sociologic approach, in an integrated and unambiguous way, (ii) the potential impacts between Value Systems in collaborative environments can be inferred if the typical influences among core values are known and the preferences of the actors, regarding those values, are identified; (iii) the identification and assessment of Value Systems misalignments would be improved if qualitative and quantitative assessment methods integrating the notion of shared-values, potential for conflict and positive impacts were developed