A model and sensitivity analysis of the quality economics of defect-detection techniques

One of the main cost factors in software development is the detection and removal of defects. However, the relationships and influencing factors of the costs and revenues of defect-detection techniques are still not well understood. This paper proposes an analytical, stochastic model of the economics of defect detection and removal to improve this understanding. The model is able to incorporate dynamic as well as static techniques in contrast to most other models of that kind. We especially analyse the model with state-ofthe-art sensitivity analysis methods to (1) identify the most relevant factors for model simplification and (2) prioritise the factors to guide further research and measurements

Maintenance of Automated Test Suites in Industry: An Empirical study on Visual GUI Testing

Context: Verification and validation (V&V) activities make up 20 to 50 percent of the total development costs of a software system in practice. Test automation is proposed to lower these V&V costs but available research only provides limited empirical data from industrial practice about the maintenance costs of automated tests and what factors affect these costs. In particular, these costs and factors are unknown for automated GUI-based testing. Objective: This paper addresses this lack of knowledge through analysis of the costs and factors associated with the maintenance of automated GUI-based tests in industrial practice. Method: An empirical study at two companies, Siemens and Saab, is reported where interviews about, and empirical work with, Visual GUI Testing is performed to acquire data about the technique's maintenance costs and feasibility. Results: 13 factors are observed that affect maintenance, e.g. tester knowledge/experience and test case complexity. Further, statistical analysis shows that developing new test scripts is costlier than maintenance but also that frequent maintenance is less costly than infrequent, big bang maintenance. In addition a cost model, based on previous work, is presented that estimates the time to positive return on investment (ROI) of test automation compared to manual testing. Conclusions: It is concluded that test automation can lower overall software development costs of a project whilst also having positive effects on software quality. However, maintenance costs can still be considerable and the less time a company currently spends on manual testing, the more time is required before positive, economic, ROI is reached after automation

A Comprehensive Model of Usability

Abstract. Usability is a key quality attribute of successful software systems. Unfortunately, there is no common understanding of the factors influencing usability and their interrelations. Hence, the lack of a comprehensive basis for designing, analyzing, and improving user interfaces. This paper proposes a 2-dimensional model of usability that associates system properties with the activities carried out by the user. By separating activities and properties, sound quality criteria can be identified, thus facilitating statements concerning their interdependencies. This model is based on a tested quality meta-model that fosters preciseness and completeness. A case study demonstrates the manner by which such a model aids in revealing contradictions and omissions in existing usability standards. Furthermore, the model serves as a central and structured knowledge base for the entire quality assurance process, e.g. the automatic generation of guideline documents

A literature survey of the quality economics of defect-detection techniques

Over the last decades, a considerable amount of empirical knowledge about the efficiency of defect-detection techniques has been accumulated. Also a few surveys have summarised those studies with different focuses, usually for a specific type of technique. This work reviews the results of empirical studies and associates them with a model of software quality economics. This allows a better comparison of the different techniques and supports the application of the model in practice as several parameters can be approximated with typical average values. The main contributions are the provision of average values of several interesting quantities w.r.t. defect detection and the identification of areas that need further research because of the limited knowledge available

A Context-Sensitive Coverage Criterion for Test Suite Reduction

Modern software is increasingly developed using multi-language implementations, large supporting libraries and frameworks, callbacks, virtual function calls, reflection, multithreading, and object- and aspect-oriented programming. The predominant example of such software is the graphical user interface (GUI), which is used as a front-end to most of today's software applications. The characteristics of GUIs and other modern software present new challenges to software testing. Because recently developed techniques for automated test case generation can generate more tests than are practical to regularly execute, one important challenge is test suite reduction. Test suite reduction seeks to decrease the size of a test suite without overly compromising its original fault detection ability. This research advances the state-of-the-art in test suite reduction by empirically studying a coverage criterion which considers the context in which program concepts are covered. Conventional approaches to test suite reduction were developed and evaluated on batch-style applications and, due to the aforementioned considerations, are not always easily applicable to modern software. Furthermore, many existing techniques fail to consider the context in which code executes inside an event-driven paradigm, where programs wait for and interactively respond to user- and system-generated events. Consequently, they yield reduced test suites with severely impaired fault detection ability. The novel feature of this research is a test suite reduction technique based on the call stack coverage criterion which addresses many of the challenges associated with coverage-based test suite reduction in modern applications. Results show that reducing test suites while maintaining call stack coverage yields good tradeoffs between size reduction and fault detection effectiveness compared to traditional techniques. The output of this research includes models, metrics, algorithms, and techniques based upon this approach