Modeling Temporal Evidence from External Collections

Newsworthy events are broadcast through multiple mediums and prompt the crowds to produce comments on social media. In this paper, we propose to leverage on this behavioral dynamics to estimate the most relevant time periods for an event (i.e., query). Recent advances have shown how to improve the estimation of the temporal relevance of such topics. In this approach, we build on two major novelties. First, we mine temporal evidences from hundreds of external sources into topic-based external collections to improve the robustness of the detection of relevant time periods. Second, we propose a formal retrieval model that generalizes the use of the temporal dimension across different aspects of the retrieval process. In particular, we show that temporal evidence of external collections can be used to (i) infer a topic's temporal relevance, (ii) select the query expansion terms, and (iii) re-rank the final results for improved precision. Experiments with TREC Microblog collections show that the proposed time-aware retrieval model makes an effective and extensive use of the temporal dimension to improve search results over the most recent temporal models. Interestingly, we observe a strong correlation between precision and the temporal distribution of retrieved and relevant documents.Comment: To appear in WSDM 201

From the User to the Medium: Neural Profiling Across Web Communities

Online communities provide a unique way for individuals to access information from those in similar circumstances, which can be critical for health conditions that require daily and personalized management. As these groups and topics often arise organically, identifying the types of topics discussed is necessary to understand their needs. As well, these communities and people in them can be quite diverse, and existing community detection methods have not been extended towards evaluating these heterogeneities. This has been limited as community detection methodologies have not focused on community detection based on semantic relations between textual features of the user-generated content. Thus here we develop an approach, NeuroCom, that optimally finds dense groups of users as communities in a latent space inferred by neural representation of published contents of users. By embedding of words and messages, we show that NeuroCom demonstrates improved clustering and identifies more nuanced discussion topics in contrast to other common unsupervised learning approaches

SEMANTIC SOCIAL NETWORK ANALYSIS FOR THE ENTERPRISE

Business processes are generally fixed and enforced strictly, as reflected by the static nature of underlying software systems and datasets. However, internal and external situations, organizational changes and various other factors trigger dynamism, which is reflected in the form of issues, complains, Q&A, opinions, reviews, etc, over a plethora of communication channels, such as email, chat, discussion forums, and internal social network. Careful and timely analysis and processing of such channels may lead to early detection of emerging trends, critical issues, opportunities, topics of interests, contributors, experts etc. Social network analytics have been successfully applied in general purpose, online social network platforms, like Facebook and Twitter. However, in order for such techniques to be useful in business context, it is mandatory to integrate them with underlying business systems, processes and practices. Such integration problem is increasingly recognized as Big Data problem. We argue that SemanticWeb technology applied with social network analytics can solve enterprise knowledge management, while achieving integration