The factors that affect consumers intention to adopt near field communication mobile payment in supermarkets

The emergence of mobile technologies has changed the consumer’s life in many ways, especially the way they perform payment. This thesis examines the core drivers of using Near Field Communication (NFC) mobile payment in the supermarket industry from the consumer’s perspective. Based on the Technology Acceptance Model (TAM) and Innovation Diffusion Theory (IDT), the author developed a sevenfactor model to reveal the determinants of consumers’ intention to use Near Field Communication (NFC) mobile payment. Relative advantage, speed of transaction, compatibility with consumers’ lifestyles, security and awareness were added to the two-factor TAM model (usefulness and ease of use). Author evaluated the proposed model empirically, applying survey data gathered from supermarket consumers respect to their perceptions on Near Field Communication (NFC) mobile payment. Six significant factors found in this research can serve as guideline to encourage consumer adoption of Near Field Communication (NFC) mobile payment in supermarkets. Among which most of the respondents reported that relative advantage was not their primary reason in their decision to adopt the system. More over ease of use was significantly influenced by awareness of consumers and perceived usefulness influenced by speed of transaction which can be best explained by the fact that consumers would find the system useful if it provides them means to avoid long checkout lanes. Based on the findings of this research, marketing of new technologies must focus on creating awareness and gaining consumers trust to enable consumers to be easily familiarized with the Near Field Communication (NFC) mobile payment system

Unpacking the ERP investment decision: An empirical assessment of the benefits and risks

This paper presents the results of a survey conducted amongst European retailers on their plans and perceptions with regard to novel applications based on Near Field Communication (NFC) technology. Whilst the survey showed that retailers did evaluate the possible applications differently, none of them clearly stood out as the most beneficial one. NFC based services were on average conceded to be able to accelerate the checkout process at the point-of-sale. This is an important acknowledgment, as 65% of the respondents consider waiting lines which can occur at the checkout to hold the largest potential for an improvement of their customers’ shopping experience. While the rate of agreement is somewhat smaller than in the case of process acceleration, retailers also concede that NFC applications could make shopping more convenient for their customers. On the other hand, none of the NFC-based applications seemed to yield cost saving potentials to the responding retailers. The most surprising result of the survey was the respondents’ low expectations in regards to customer acceptance. This is in clear contrast to the reports on NFC trials which generally describe participants as enthusiastic about the technology

Factors influencing the intention to adopt NFC mobile payments – A South African perspective

Near-field communication (NFC) is an emerging technology that is receiving global attention. NFC mobile payments are being deployed by many hardware vendors, technology companies and financial institutions. Their aim is to facilitate the use of mobile phones as a contactless payment device. A problem is the uncertainty around consumer adoption of this emerging technology. In this study we examined several factors from prior mobile payment studies, as antecedents of the intention to adopt NFC mobile payments. We present results from an online survey of 331 respondents, testing our proposed research model. Using the PLS approach to structural equation modeling (SEM) we find that security and trust concerns play a significant role in influencing perceived risk. Social influence and ease of use have a significant positive effect on perceived value. We find that perceived value is the only significant factor influencing the intention to adopt. Our findings support previous studies in the mobile payments domain. Our model can be of practical value in deciding where to invest resources in the marketing and deployment of such technologies

Introducing NFC tags to the School of Library and Information Science library

This experiment seeks to understand how people interact with near field communication (NFC) tags placed around the School of Library and Information Science library. The library already had several QR codes placed throughout, so these NFC tags were placed in their proximity as well as other in locations in the library that has information that could be accessed on the SILS website. The tags were programmed using an app on an NFC enabled device and were each labeled with that they were programmed to do. A pre-survey and post-survey were used as forms of assessment to determine user familiarity with the technology and how the tags were used, respectively.Master of Science in Information Scienc

Contactless payment for mobile money in Ghana

Capstone Project submitted to the Department of Engineering, Ashesi University in partial fulfillment of the requirements for the award of Bachelor of Science degree in Computer Engineering, May 2020The use of Unstructured Supplementary Service Data (USSD) applications in conducting monetary transactions is an unsafe and slow means of payment. Research has shown that USSD applications utilize outdated encryption techniques, which make it susceptible to hackers during data transmission; they are unreliable and have long processes before payment is conducted. This study aims to explore how Near Field Communication (NFC) technology can be used to conduct payments. Comparing the two payment techniques, it asks: How does NFC payment compare USSD payment and what advantages does one present over the other. In this context, these payment methods are tested with Mobile Money, a mobile banking platform. Based on a review of literature on NFC and USSD as technologies and payment techniques, a system was built to allow payments to be made via NFC technology. A survey was then conducted to collect the duration of the already existing USSD payment and the NFC payment. Analysis of the data collected showed that payment using NFC technology was substantially faster than that of the USSD. The results indicate the efficiency of NFC over USSD. On that basis, it is recommended that mobile money providers implement this form of payment. Further improvements must be made to the system to improve it in terms of security and user experience.Ashesi Universit

Do digital natives use mobile payment differently than digital immigrants?

Consumers use increasingly Near Field Communication mobile payment to buy products and services. However, the adoption of NFC mobile payment varies by individual attributes of consumers. This paper aims to study the generational differences in mobile payment acceptance based on the theory of generational cohorts and technology acceptance. Therefore, a research concept and hypotheses were developed. The research methodology included an online survey among Generation Z (digital natives) and X (digital immigrants). A sample of 580 respondents had been analyzed with multi-group Structural Equation Modeling. The comparative analysis revealed that digital immigrants were more influenced by the perceived ease of use, subjective norms, and financial risk of NFC mobile payment. In turn, digital natives intended to use NFC mobile payment to a greater extent if they perceived mobile payment as compatible with their lifestyle. Our research contributes to the understanding of generational patterns of mobile payment acceptance

TechNews digests: Jan - Nov 2008

TechNews is a technology, news and analysis service aimed at anyone in the education sector keen to stay informed about technology developments, trends and issues. TechNews focuses on emerging technologies and other technology news. TechNews service : digests september 2004 till May 2010 Analysis pieces and News combined publish every 2 to 3 month

SysMART Indoor Services: A System of Smart and Connected Supermarkets

Smart gadgets are being embedded almost in every aspect of our lives. From smart cities to smart watches, modern industries are increasingly supporting the Internet of Things (IoT). SysMART aims at making supermarkets smart, productive, and with a touch of modern lifestyle. While similar implementations to improve the shopping experience exists, they tend mainly to replace the shopping activity at the store with online shopping. Although online shopping reduces time and effort, it deprives customers from enjoying the experience. SysMART relies on cutting-edge devices and technology to simplify and reduce the time required during grocery shopping inside the supermarket. In addition, the system monitors and maintains perishable products in good condition suitable for human consumption. SysMART is built using state-of-the-art technologies that support rapid prototyping and precision data acquisition. The selected development environment is LabVIEW with its world-class interfacing libraries. The paper comprises a detailed system description, development strategy, interface design, software engineering, and a thorough analysis and evaluation.Comment: 7 pages, 11 figur

Survey and Systematization of Secure Device Pairing

Secure Device Pairing (SDP) schemes have been developed to facilitate secure communications among smart devices, both personal mobile devices and Internet of Things (IoT) devices. Comparison and assessment of SDP schemes is troublesome, because each scheme makes different assumptions about out-of-band channels and adversary models, and are driven by their particular use-cases. A conceptual model that facilitates meaningful comparison among SDP schemes is missing. We provide such a model. In this article, we survey and analyze a wide range of SDP schemes that are described in the literature, including a number that have been adopted as standards. A system model and consistent terminology for SDP schemes are built on the foundation of this survey, which are then used to classify existing SDP schemes into a taxonomy that, for the first time, enables their meaningful comparison and analysis.The existing SDP schemes are analyzed using this model, revealing common systemic security weaknesses among the surveyed SDP schemes that should become priority areas for future SDP research, such as improving the integration of privacy requirements into the design of SDP schemes. Our results allow SDP scheme designers to create schemes that are more easily comparable with one another, and to assist the prevention of persisting the weaknesses common to the current generation of SDP schemes.Comment: 34 pages, 5 figures, 3 tables, accepted at IEEE Communications Surveys & Tutorials 2017 (Volume: PP, Issue: 99