Mining Twitter for crisis management: realtime floods detection in the Arabian Peninsula

A thesis submitted to the University of Bedfordshire, in partial fulfilment of the requirements for the degree of doctor of Philosophy.In recent years, large amounts of data have been made available on microblog platforms such as Twitter, however, it is difficult to filter and extract information and knowledge from such data because of the high volume, including noisy data. On Twitter, the general public are able to report real-world events such as floods in real time, and act as social sensors. Consequently, it is beneficial to have a method that can detect flood events automatically in real time to help governmental authorities, such as crisis management authorities, to detect the event and make decisions during the early stages of the event. This thesis proposes a real time flood detection system by mining Arabic Tweets using machine learning and data mining techniques. The proposed system comprises five main components: data collection, pre-processing, flooding event extract, location inferring, location named entity link, and flooding event visualisation. An effective method of flood detection from Arabic tweets is presented and evaluated by using supervised learning techniques. Furthermore, this work presents a location named entity inferring method based on the Learning to Search method, the results show that the proposed method outperformed the existing systems with significantly higher accuracy in tasks of inferring flood locations from tweets which are written in colloquial Arabic. For the location named entity link, a method has been designed by utilising Google API services as a knowledge base to extract accurate geocode coordinates that are associated with location named entities mentioned in tweets. The results show that the proposed location link method locate 56.8% of tweets with a distance range of 0 – 10 km from the actual location. Further analysis has shown that the accuracy in locating tweets in an actual city and region are 78.9% and 84.2% respectively

The Development of a Temporal Information Dictionary for Social Media Analytics

Dictionaries have been used to analyze text even before the emergence of social media and the use of dictionaries for sentiment analysis there. While dictionaries have been used to understand the tonality of text, so far it has not been possible to automatically detect if the tonality refers to the present, past, or future. In this research, we develop a dictionary containing time-indicating words in a wordlist (T-wordlist). To test how the dictionary performs, we apply our T-wordlist on different disaster related social media datasets. Subsequently we will validate the wordlist and results by a manual content analysis. So far, in this research-in-progress, we were able to develop a first dictionary and will also provide some initial insight into the performance of our wordlist

Sehaa: A big data analytics tool for healthcare symptoms and diseases detection using Twitter, Apache Spark, and Machine Learning

Smartness, which underpins smart cities and societies, is defined by our ability to engage with our environments, analyze them, and make decisions, all in a timely manner. Healthcare is the prime candidate needing the transformative capability of this smartness. Social media could enable a ubiquitous and continuous engagement between healthcare stakeholders, leading to better public health. Current works are limited in their scope, functionality, and scalability. This paper proposes Sehaa, a big data analytics tool for healthcare in the Kingdom of Saudi Arabia (KSA) using Twitter data in Arabic. Sehaa uses Naive Bayes, Logistic Regression, and multiple feature extraction methods to detect various diseases in the KSA. Sehaa found that the top five diseases in Saudi Arabia in terms of the actual aicted cases are dermal diseases, heart diseases, hypertension, cancer, and diabetes. Riyadh and Jeddah need to do more in creating awareness about the top diseases. Taif is the healthiest city in the KSA in terms of the detected diseases and awareness activities. Sehaa is developed over Apache Spark allowing true scalability. The dataset used comprises 18.9 million tweets collected from November 2018 to September 2019. The results are evaluated using well-known numerical criteria (Accuracy and F1-Score) and are validated against externally available statistics

A FRAMEWORK FOR ARABIC SENTIMENT ANALYSIS USING MACHINE LEARNING CLASSIFIERS

International audienceIn recent years, the use of Internet and online comments, expressed in natural language text, have increased significantly. However, it is difficult for humans to read all these comments and classify them appropriately. Consequently, an automatic approach is required to classify the unstructured data. In this paper, we propose a framework for Arabic language comprising of three steps: pre-processing, feature extraction and machine learning classification. The main aim of the proposed framework is to exploit the combination of different Arabic linguistic features. We evaluate the framework using two benchmark Arabic tweets datasets (ASTD, ATA), which enable sentiment polarity detection in general Arabic and Jordanian dialects. Comparative simulation results show that machine learning classifiers such as Support Vector Machine (SVM), Naive Bayes, MultiLayer Perceptron (MLP) and Logistic Regression-based produce the best performance by using a combination of n-gram features from Arabic tweets datasets. Finally, we evaluate the performance of our proposed framework using an Ensemble classifier approach, with promising results