Network revenue management with product-specific no-shows

Revenue management practices often include overbooking capacity to account for customers who make reservations but do not show up. In this paper, we consider the network revenue management problem with no-shows and overbooking, where the show-up probabilities are specific to each product. No-show rates differ significantly by product (for instance, each itinerary and fare combination for an airline) as sale restrictions and the demand characteristics vary by product. However, models that consider no-show rates by each individual product are difficult to handle as the state-space in dynamic programming formulations (or the variable space in approximations) increases significantly. In this paper, we propose a randomized linear program to jointly make the capacity control and overbooking decisions with product-specific no-shows. We establish that our formulation gives an upper bound on the optimal expected total profit and our upper bound is tighter than a deterministic linear programming upper bound that appears in the existing literature. Furthermore, we show that our upper bound is asymptotically tight in a regime where the leg capacities and the expected demand is scaled linearly with the same rate. We also describe how the randomized linear program can be used to obtain a bid price control policy. Computational experiments indicate that our approach is quite fast, able to scale to industrial problems and can provide significant improvements over standard benchmarks.Network revenue management, linear programming, simulation, overbooking, no-shows.

Decomposition methods for dynamic room allocation in hotel revenue management

Long-term stays are quite common in the hotel business. Consequently, it is crucial for the hotel managements to consider the allocation of available rooms to a stream of customers requesting to stay multiple days. This requirement leads to the solving of dynamic network revenue management problems that are computationally challenging. A remedy is to apply decomposition approaches so that an approximate solution can be obtained by solving many simpler problems. In this study, we investigate several room allocation policies in hotel revenue management. We work on various decomposition methods to find reservation policies for advance bookings and stay-over customers. We also devise solution algorithms to solve the resulting problems efficiently

Bid Price Control for Demand Fulfillment in a Make-to-Stock Production System

In this paper, we consider RM approaches for demand fulfillment in a make-to-stock (MTS) production system with known exogenous replenishments and stochastic demand from multiple customer classes. We propose three bid-price control models and evaluate their performance numerically

Re-Solving Stochastic Programming Models for Airline Revenue Management

We study some mathematical programming formulations for the origin-destination model in airline revenue management. In particular, we focus on the traditional probabilistic model proposed in the literature. The approach we study consists of solving a sequence of two-stage stochastic programs with simple recourse, which can be viewed as an approximation to a multi-stage stochastic programming formulation to the seat allocation problem. Our theoretical results show that the proposed approximation is robust, in the sense that solving more successive two-stage programs can never worsen the expected revenue obtained with the corresponding allocation policy. Although intuitive, such a property is known not to hold for the traditional deterministic linear programming model found in the literature. We also show that this property does not hold for some bid-price policies. In addition, we propose a heuristic method to choose the re-solving points, rather than re-solving at equally spaced times as customary. Numerical results are presented to illustrate the effectiveness of the proposed approach

A network airline revenue management framework based on decomposition by origins and destinations

We propose a framework for solving airline revenue management problems on large networks, where the main concern is to allocate the flight leg capacities to customer requests under fixed class fares. This framework is based on a mathematical programming model that decomposes the network into origin-destination pairs so that each pair can be treated as a single flight leg problem. We first discuss that the proposed framework is quite generic in the sense that not only several well-known models from the literature fit into this framework but also many single flight leg models can be easily extended to a network setting through the prescribed construction. Then, we analyze the structure of the overall mathematical programming model and establish its relationship with other models frequently used in practice. The application of the proposed framework is illustrated through two examples based on static and dynamic single-leg models, respectively. These illustrative examples are then benchmarked against several existing methods on a set of real-life network problems

Opportunity costs calculation in agent-based vehicle routing and scheduling

In this paper we consider a real-time, dynamic pickup and delivery problem with timewindows where orders should be assigned to one of a set of competing transportation companies. Our approach decomposes the problem into a multi-agent structure where vehicle agents are responsible for the routing and scheduling decisions and the assignment of orders to vehicles is done by using a second-price auction. Therefore the system performance will be heavily dependent on the pricing strategy of the vehicle agents. We propose a pricing strategy for vehicle agents based on dynamic programming where not only the direct cost of a job insertion is taken into account, but also its impact on future opportunities. We also propose a waiting strategy based on the same opportunity valuation. Simulation is used to evaluate the benefit of pricing opportunities compared to simple pricing strategies in different market settings. Numerical results show that the proposed approach provides high quality solutions, in terms of profits, capacity utilization and delivery reliability

Discrete dynamic pricing and application of network revenue management for FlixBus

We consider a real discrete pricing problem in network revenue management for FlixBus. We improve the company's current pricing policy by an intermediate optimization step using booking limits from standard deterministic linear programs. We pay special attention to computational efficiency. FlixBus' strategic decision to allow for low-cost refunds might encourage large group bookings early in the booking process. In this context, we discuss counter-intuitive findings comparing booking limits with static bid price policies. We investigate the theoretical question whether the standard deterministic linear program for network revenue management does provide an upper bound on the optimal expected revenue if customer's willingness to pay varies over time

Improved Revenue Bounds for Posted-Price and Second-Price Mechanisms

We study revenue maximization through sequential posted-price (SPP) mechanisms in single-dimensional settings with $n$ buyers and independent but not necessarily identical value distributions. We construct the SPP mechanisms by considering the best of two simple pricing rules: one that imitates the revenue optimal mchanism, namely the Myersonian mechanism, via the taxation principle and the other that posts a uniform price. Our pricing rules are rather generalizable and yield the first improvement over long-established approximation factors in several settings. We design factor-revealing mathematical programs that crisply capture the approximation factor of our SPP mechanism. In the single-unit setting, our SPP mechanism yields a better approximation factor than the state of the art prior to our work (Azar, Chiplunkar & Kaplan, 2018). In the multi-unit setting, our SPP mechanism yields the first improved approximation factor over the state of the art after over nine years (Yan, 2011 and Chakraborty et al., 2010). Our results on SPP mechanisms immediately imply improved performance guarantees for the equivalent free-order prophet inequality problem. In the position auction setting, our SPP mechanism yields the first higher-than $1-1/e$ approximation factor. In eager second-price (ESP) auctions, our two simple pricing rules lead to the first improved approximation factor that is strictly greater than what is obtained by the SPP mechanism in the single-unit setting.Comment: Accepted to Operations Researc