Information requirements for enterprise systems

In this paper, we discuss an approach to system requirements engineering, which is based on using models of the responsibilities assigned to agents in a multi-agency system of systems. The responsibility models serve as a basis for identifying the stakeholders that should be considered in establishing the requirements and provide a basis for a structured approach, described here, for information requirements elicitation. We illustrate this approach using a case study drawn from civil emergency management

A diversity-based approach to requirements tracing in new product development.

Production models emerged in recent times have stressed the need to face complex production contexts, characterized in particular by the rise in internal and environmental variability. In this work, a stylization of some elements concerning analysis and design of new products is given, and in particular those that involve definition and transfer phases in the development of innovative goods, where change and variability in requirements along development process are often high. This analysis has a twofold goal: first, to supply a conceptual frame for the close examination of some dynamics of requirement's integration into an artifact's design, in order to give account of their variability along development cycle; on the other side, to propose an approach based on simple similarity metrics, to be applied to linguistic descriptions of artifacts in the early phases of development process, in order to identify components in an artifact that undergo larger variability and therefore are to be paid more attention in the subsequent phases of life cycle.

Definition and Validation of a Business IT Alignment Method for Enterprise Governance Improvement in the Context of Processes Based Organizations

These days, it is remarkable to note the growing of interest in professional responsibility. Specifically, the responsibility a person commits to when he or she performs a task. Based on a review of research currently performed in the field of policy (from corporate to technical ones), we observe that the perception of responsibility has often been limited to a combination of rights and obligations. In addition, we are seeing a re-emergence in business (for example, in the financial sector) of a belief that business ethics foundation can be improved and that a renewed focus in this area would help to prevent future breakdowns in the system. With regard to improving business/IT alignment and corporate ICT governance, it becomes increasingly important to define a commonly accepted personal responsibility model that embodies important and well-known concepts like accountability, capability and commitment. Moreover, because responsibility constitutes a fundamental notion of management theory, it is likewise identified as a meaningful bridge toward organizational artifacts. Exploiting process-based approach to define policy seems to offer new research opportunities since process-based organization becomes a continuous widely spread structure.ICT Governance, Responsibility model, Capability, Accountability, Commitment.

Business models and information systems for sustainable development

Businesses are expected to explore market opportunities in the area of sustainable development, thus contributing to finding solutions aiming at sustainable quality of life. This will require adaptation and innovation of business models and information systems, with challenges of particular interest to the business modeling and software design community. This paper briefly discusses two relevant topics in this respect, namely (i) goal and value modeling, and (ii) model-driven development. We mention existing work that can be taken as a starting point for addressing sustainability issues, and we make some observations that may be taken into account when extending existing work

A requirements engineering framework for integrated systems development for the construction industry

Computer Integrated Construction (CIC) systems are computer environments through which collaborative working can be undertaken. Although many CIC systems have been developed to demonstrate the communication and collaboration within the construction projects, the uptake of CICs by the industry is still inadequate. This is mainly due to the fact that research methodologies of the CIC development projects are incomplete to bridge the technology transfer gap. Therefore, defining comprehensive methodologies for the development of these systems and their effective implementation on real construction projects is vital. Requirements Engineering (RE) can contribute to the effective uptake of these systems because it drives the systems development for the targeted audience. This paper proposes a requirements engineering approach for industry driven CIC systems development. While some CIC systems are investigated to build a broad and deep contextual knowledge in the area, the EU funded research project, DIVERCITY (Distributed Virtual Workspace for Enhancing Communication within the Construction Industry), is analysed as the main case study project because its requirements engineering approach has the potential to determine a framework for the adaptation of requirements engineering in order to contribute towards the uptake of CIC systems

Deriving Information Requirements from Responsibility Models

This paper describes research in understanding the requirements for complex information systems that are constructed from one or more generic COTS systems. We argue that, in these cases, behavioural requirements are largely defined by the underlying system and that the goal of the requirements engineering process is to understand the information requirements of system stakeholders. We discuss this notion of information requirements and propose that an understanding of how a socio-technical system is structured in terms of responsibilities is an effective way of discovering this type of requirement. We introduce the idea of responsibility modelling and show, using an example drawn from the domain of emergency planning, how a responsibility model can be used to derive information requirements for a system that coordinates the multiple agencies dealing with an emergency

CAN CHANGE PREDICTION HELP PRIORITISE REDESIGN WORK IN FUTURE ENGINEERING SYSTEMS?

Future design environments will necessitate improved management of the propagation and impacts of changes. To ascertain whether change prediction can assist in making better work prioritisation decisions, this paper develops a new simulation approach and applies it to a model of a complex aerospace product, which was elicited from industry. We use an accepted technique to generate potential change propagation trees and apply Monte Carlo methods to generate a sample space within which multiple scheduling policies could be evaluated and compared. The experiments reveal that poor coordination of change activity can result in significant process inefficiencies, that the potential for inefficiency increases for larger change networks, and that a modest ability to accurately predict change propagation in the specific case at hand could have a dramatic effect in reducing unnecessary rework. The experiments also suggest that the capability of predicting multiple steps of change propagation would provide only minimal additional improvement.International Design Conference - DESIGN 201

The elicitation of key performance indicators of e-government providers: A bottom-up approach

Copyright @ 2013 EMCIS.Delivering an adequate e-Government service (e-service) is becoming more of a necessity in today's digital world. In order to improve e-services and increase the engagement of both users' and providers' side, studies on the performance evaluation of such provided e-services are taking places. However a clear identification of the key performance indicators from the e-Government providers’ side is not well explored. This shortcoming hampers the conduct of a holistic evaluation of an e-service provision from the perspective of its stakeholders in order to improve e-services as well as to increase e-services take-ups. In this paper, a systematic process to identify indicators is implemented based on a bottom-up approach. The process used three focus-group meetings with providers, users, and academics in Qatar, Lebanon and UK to collect, identify and validate key indicators from the perspective of e-services’ providers. The approach resulted in the identification of five factors levels (service, technology, employees, policy and management and social responsibilities) with fifteen sub-categories of SMART variables. Hence, leading to the development of a new model, STEPS, that can fully explain and predict e-government success from the providers’ point of view. It will work as a strategic management tool to align various stakeholders on common goal and values based on evidence based evaluation of e-services using smart measurable indicators for the improvement of an e-service at the engagement level in the field of e-government. In addition, other fields can benefit from the outcome of this work, such as logistics service providers, who make their services available across new and existing relationships between the Internet commerce firms, their customers, and their vendors

Proceedings ICPW'07: 2nd International Conference on the Pragmatic Web, 22-23 Oct. 2007, Tilburg: NL

Proceedings ICPW'07: 2nd International Conference on the Pragmatic Web, 22-23 Oct. 2007, Tilburg: N