8,212 research outputs found
AI Solutions for MDS: Artificial Intelligence Techniques for Misuse Detection and Localisation in Telecommunication Environments
This report considers the application of Articial Intelligence (AI) techniques to
the problem of misuse detection and misuse localisation within telecommunications
environments. A broad survey of techniques is provided, that covers inter alia
rule based systems, model-based systems, case based reasoning, pattern matching,
clustering and feature extraction, articial neural networks, genetic algorithms, arti
cial immune systems, agent based systems, data mining and a variety of hybrid
approaches. The report then considers the central issue of event correlation, that
is at the heart of many misuse detection and localisation systems. The notion of
being able to infer misuse by the correlation of individual temporally distributed
events within a multiple data stream environment is explored, and a range of techniques,
covering model based approaches, `programmed' AI and machine learning
paradigms. It is found that, in general, correlation is best achieved via rule based approaches,
but that these suffer from a number of drawbacks, such as the difculty of
developing and maintaining an appropriate knowledge base, and the lack of ability
to generalise from known misuses to new unseen misuses. Two distinct approaches
are evident. One attempts to encode knowledge of known misuses, typically within
rules, and use this to screen events. This approach cannot generally detect misuses
for which it has not been programmed, i.e. it is prone to issuing false negatives.
The other attempts to `learn' the features of event patterns that constitute normal
behaviour, and, by observing patterns that do not match expected behaviour, detect
when a misuse has occurred. This approach is prone to issuing false positives,
i.e. inferring misuse from innocent patterns of behaviour that the system was not
trained to recognise. Contemporary approaches are seen to favour hybridisation,
often combining detection or localisation mechanisms for both abnormal and normal
behaviour, the former to capture known cases of misuse, the latter to capture
unknown cases. In some systems, these mechanisms even work together to update
each other to increase detection rates and lower false positive rates. It is concluded
that hybridisation offers the most promising future direction, but that a rule or state
based component is likely to remain, being the most natural approach to the correlation
of complex events. The challenge, then, is to mitigate the weaknesses of
canonical programmed systems such that learning, generalisation and adaptation
are more readily facilitated
Empowering recommender systems using automatically generated Knowledge Graphs and Reinforcement Learning
Personalized recommendations have a growing importance in direct marketing,
which motivates research to enhance customer experiences by knowledge graph
(KG) applications. For example, in financial services, companies may benefit
from providing relevant financial articles to their customers to cultivate
relationships, foster client engagement and promote informed financial
decisions. While several approaches center on KG-based recommender systems for
improved content, in this study we focus on interpretable KG-based recommender
systems for decision making.To this end, we present two knowledge graph-based
approaches for personalized article recommendations for a set of customers of a
large multinational financial services company. The first approach employs
Reinforcement Learning and the second approach uses the XGBoost algorithm for
recommending articles to the customers. Both approaches make use of a KG
generated from both structured (tabular data) and unstructured data (a large
body of text data).Using the Reinforcement Learning-based recommender system we
could leverage the graph traversal path leading to the recommendation as a way
to generate interpretations (Path Directed Reasoning (PDR)). In the
XGBoost-based approach, one can also provide explainable results using post-hoc
methods such as SHAP (SHapley Additive exPlanations) and ELI5 (Explain Like I
am Five).Importantly, our approach offers explainable results, promoting better
decision-making. This study underscores the potential of combining advanced
machine learning techniques with KG-driven insights to bolster experience in
customer relationship management.Comment: Accepted at KDD (OARS) 2023 [https://oars-workshop.github.io/
Matching algorithms : fundamentals, applications and challenges
Matching plays a vital role in the rational allocation of resources in many areas, ranging from market operation to people's daily lives. In economics, the term matching theory is coined for pairing two agents in a specific market to reach a stable or optimal state. In computer science, all branches of matching problems have emerged, such as the question-answer matching in information retrieval, user-item matching in a recommender system, and entity-relation matching in the knowledge graph. A preference list is the core element during a matching process, which can either be obtained directly from the agents or generated indirectly by prediction. Based on the preference list access, matching problems are divided into two categories, i.e., explicit matching and implicit matching. In this paper, we first introduce the matching theory's basic models and algorithms in explicit matching. The existing methods for coping with various matching problems in implicit matching are reviewed, such as retrieval matching, user-item matching, entity-relation matching, and image matching. Furthermore, we look into representative applications in these areas, including marriage and labor markets in explicit matching and several similarity-based matching problems in implicit matching. Finally, this survey paper concludes with a discussion of open issues and promising future directions in the field of matching. © 2017 IEEE. **Please note that there are multiple authors for this article therefore only the name of the first 5 including Federation University Australia affiliate “Jing Ren, Xia Feng, Nargiz Sultanova" is provided in this record*
- …