A holistic method for improving software product and process quality

The concept of quality in general is elusive, multi-faceted and is perceived differently by different stakeholders. Quality is difficult to define and extremely difficult to measure. Deficient software systems regularly result in failures which often lead to significant financial losses but more importantly to loss of human lives. Such systems need to be either scrapped and replaced by new ones or corrected/improved through maintenance. One of the most serious challenges is how to deal with legacy systems which, even when not failing, inevitably require upgrades, maintenance and improvement because of malfunctioning or changing requirements, or because of changing technologies, languages, or platforms. In such cases, the dilemma is whether to develop solutions from scratch or to re-engineer a legacy system. This research addresses this dilemma and seeks to establish a rigorous method for the derivation of indicators which, together with management criteria, can help decide whether restructuring of legacy systems is advisable. At the same time as the software engineering community has been moving from corrective methods to preventive methods, concentrating not only on both product quality improvement and process quality improvement has become imperative. This research investigation combines Product Quality Improvement, primarily through the re-engineering of legacy systems; and Process Improvement methods, models and practices, and uses a holistic approach to study the interplay of Product and Process Improvement. The re-engineering factor rho, a composite metric was proposed and validated. The design and execution of formal experiments tested hypotheses on the relationship of internal (code-based) and external (behavioural) metrics. In addition to proving the hypotheses, the insights gained on logistics challenges resulted in the development of a framework for the design and execution of controlled experiments in Software Engineering. The next part of the research resulted in the development of the novel, generic and, hence, customisable Quality Model GEQUAMO, which observes the principle of orthogonality, and combines a top-down analysis of the identification, classification and visualisation of software quality characteristics, and a bottom-up method for measurement and evaluation. GEQUAMO II addressed weaknesses that were identified during various GEQUAMO implementations and expert validation by academics and practitioners. Further work on Process Improvement investigated the Process Maturity and its relationship to Knowledge Sharing, resulted in the development of the I5P Visualisation Framework for Performance Estimation through the Alignment of Process Maturity and Knowledge Sharing. I5P was used in industry and was validated by experts from academia and industry. Using the principles that guided the creation of the GEQUAMO model, the CoFeD visualisation framework, was developed for comparative quality evaluation and selection of methods, tools, models and other software artifacts. CoFeD is very useful as the selection of wrong methods, tools or even personnel is detrimental to the survival and success of projects and organisations, and even to individuals. Finally, throughout the many years of research and teaching Software Engineering, Information Systems, Methodologies, I observed the ambiguities of terminology and the use of one term to mean different concepts and one concept to be expressed in different terms. These practices result in lack of clarity. Thus my final contribution comes in my reflections on terminology disambiguation for the achievement of clarity, and the development of a framework for achieving disambiguation of terms as a necessary step towards gaining maturity and justifying the use of the term “Engineering” 50 years since the term Software Engineering was coined. This research resulted in the creation of new knowledge in the form of novel indicators, models and frameworks which can aid quantification and decision making primarily on re-engineering of legacy code and on the management of process and its improvement. The thesis also contributes to the broader debate and understanding of problems relating to Software Quality, and establishes the need for a holistic approach to software quality improvement from both the product and the process perspectives

"Can I Implement Your Algorithm?": A Model for Reproducible Research Software

The reproduction and replication of novel results has become a major issue for a number of scientific disciplines. In computer science and related computational disciplines such as systems biology, the issues closely revolve around the ability to implement novel algorithms and approaches. Taking an approach from the literature and applying it to a new codebase frequently requires local knowledge missing from the published manuscripts and project websites. Alongside this issue, benchmarking, and the development of fair --- and widely available --- benchmark sets present another barrier.In this paper, we outline several suggestions to address these issues, driven by specific examples from a range of scientific domains. Finally, based on these suggestions, we propose a new open platform for scientific software development which effectively isolates specific dependencies from the individual researcher and their workstation and allows faster, more powerful sharing of the results of scientific software engineering

Interoperability, Trust Based Information Sharing Protocol and Security: Digital Government Key Issues

Improved interoperability between public and private organizations is of key significance to make digital government newest triumphant. Digital Government interoperability, information sharing protocol and security are measured the key issue for achieving a refined stage of digital government. Flawless interoperability is essential to share the information between diverse and merely dispersed organisations in several network environments by using computer based tools. Digital government must ensure security for its information systems, including computers and networks for providing better service to the citizens. Governments around the world are increasingly revolving to information sharing and integration for solving problems in programs and policy areas. Evils of global worry such as syndrome discovery and manage, terror campaign, immigration and border control, prohibited drug trafficking, and more demand information sharing, harmonization and cooperation amid government agencies within a country and across national borders. A number of daunting challenges survive to the progress of an efficient information sharing protocol. A secure and trusted information-sharing protocol is required to enable users to interact and share information easily and perfectly across many diverse networks and databases globally.Comment: 20 page

OntoEng: A design method for ontology engineering in information systems

This paper addresses the design problem relating to ontology engineering in the discipline of information systems. Ontology engineering is a realm that covers issues related to ontology development and use throughout its life span. Nowadays, ontology as a new innovation promises to improve the design, semantic integration, and utilization of information systems. Ontologies are the backbone of knowledge-based systems. In addition, they establish sharable and reusable common understanding of specific domains amongst people, information systems, and software agents. Notwithstanding, the ontology engineering literature does not provide adequate guidance on how to build, evaluate, and maintain ontologies. On the basis of the gathered experience during the development of V4 Telecoms Business Model Ontology as well as the conducted integration of the related literature from the design science paradigm, this paper introduces OntoEng and its application as a novel systematic design method for ontology engineering

A3 thinking approach to support knowledge-driven design

Problem solving is a crucial skill in product development. Any lack of effective decision making at an early design stage will affect productivity and increase costs and the lead time for the other stages of the product development life cycle. This could be improved by the use of a simple and informative approach which allows the designers and engineers to make decisions in product design by providing useful knowledge. This paper presents a novel A3 thinking approach to problem solving in product design, and provides a new A3 template which is structured from a combination of customised elements (e.g. the 8 Disciplines approach) and reflection practice. This approach was validated using a case study in the Electromagnetic Compatibility (EMC) design issue for an automotive electrical sub-assembly product. The main advantage of the developed approach is to create and capture the useful knowledge in a simple manner. Moreover, the approach provides a reflection section allowing the designers to turn their experience of design problem solving into proper learning and to represent their understanding of the design solution. These will be systematically structured (e.g. as a design checklist) to be circulated and shared as a reference for future design projects. Thus, the recurrence of similar design problems will be prevented and will aid the designers in adopting the expected EMC test results