A NEW CONCEPTUALISATION OF DESIGN SCIENCE RESEARCH FOR DSS DEVELOPMENT RESEARCH

Despite a well-established research tradition, the field of Decision Support Systems (DSS) suffers from a lack of practitioner relevance. DSS researchers have comprehended the emergence of Design Science Research (DSR) for the issue as it provides support to improve the behavioral aspect of design. However, conceptualizations for DSR as the common approach to conducting DSS research have not been materialized to address the relevance issues. In the paper extending an existing conceptualization, we introduce a new DSR view for DSS development. The view incorporates design dimensions related to DSS design, such as professional value, interaction, intentions, practices, and problem-solving. We developed the DSR view from an action design research approach conducted through a well-defined framework for developing a generic DSS solution. The view represents the importance of practitioner’s centric DSR to better address practitioner’s relevance issues in DSS design

Participatory Modelling and Decision Support for Natural Resources Management in Climate Change Research

The ever greater role given to public participation by laws and regulations, in particular in the field of environmental management calls for new operational methods and tools for managers and practitioners. This paper analyses the potentials and the critical limitations of current approaches in the fields of simulation modelling (SM), public participation (PP) and decision analysis (DA), for natural resources management within the context of climate change research. The potential synergies of combining SM, PP and DA into an integrated methodological framework are identified and a methodological proposal is presented, called NetSyMoD (Network Analysis – Creative System Modelling – Decision Support), which aims at facilitating the involvement of stakeholders or experts in policy - or decision-making processes (P/DMP). A generic P/DMP is formalised in NetSyMoD as a sequence of six main phases: (i) Actors analysis; (ii) Problem analysis; (iii) Creative System Modelling; (iv) DSS design; (v) Analysis of Options; and (vi) Action taking and monitoring. Several variants of the NetSyMoD approach have been adapted to different contexts such as integrated water resources management and coastal management, and, recently it has been applied in climate change research projects. Experience has shown that NetSyMoD may be a useful framework for skilled professionals, for guiding the P/DMP, and providing practical solutions to problems encountered in the different phases of the decision/policy making process, in particular when future scenarios or projections have to be considered, such as in the case of developing and selecting adaptation policies. The various applications of NetSyMoD share the same approach for problem analysis and communication within the group of selected actors, based upon the use of creative thinking techniques, the formalisation of human-environment relationships through the DPSIR framework, and the use of multi-criteria analysis through a Decision Support System (DSS) software.Modelling, Public Participation, Natural Resource Management, Policy, Decision-Making, Governance, DSS

Network Analysis, Creative System Modelling and Decision Support: The NetSyMoD Approach

This paper presents the NetSyMoD approach – where NetSyMod stands for Network Analysis – Creative System Modelling – Decision Support. It represents the outcome of several years of research at FEEM in the field of natural resources management, environmental evaluation and decision-making, within the Natural Resources Management Research Programme. NetSyMoD is a flexible and comprehensive methodological framework, which uses a suite of support tools, aimed at facilitating the involvement of stakeholders or experts in decision-making processes. The main phases envisaged for the process are: (i) the identification of relevant actors, (ii) the analysis of social networks, (iii) the creative system modelling and modelling of the reality being considered (i.e. the local socio-economic and environmental system), and (iv) the analysis of alternative options available for the management of the specific case (e.g. alternative projects, plans, strategies). The strategies for participation are necessarily context-dependent, and thus not all the NetSyMod phases may be needed in every application. Furthermore, the practical solutions for their implementation may significantly differ from one case to another, depending not only on the context, but also on the available resources (human and financial). The various applications of NetSyMoD have nonetheless in common the same approach for problem analysis and communication within a group of actors, based upon the use of creative thinking techniques, the formalisation of human-environment relationships through the DPSIR framework, and the use of multi-criteria analysis through the mDSS software.Social Network, Integrated Analysis, Participatory Modelling, Decision Support

Engineering Agent Systems for Decision Support

This paper discusses how agent technology can be applied to the design of advanced Information Systems for Decision Support. In particular, it describes the different steps and models that are necessary to engineer Decision Support Systems based on a multiagent architecture. The approach is illustrated by a case study in the traffic management domain

Participatory Approach in Decision Making Processes for Water Resources Management in the Mediterranean Basin

This paper deals with the comparative analysis of different policy options for water resources management in three south-eastern Mediterranean countries. The applied methodology follows a participatory approach throughout its implementation and is supported by the use of three different software packages dealing with water allocation budget, water quality simulation, and Multi Criteria Analysis, respectively. The paper briefly describes the general objectives of the SMART project and then presents the three local case studies, the valuation objectives and the applied methodology - developed as a general replicable framework suitable for implementation in other decision-making processes. All the steps needed for a correct implementation are therefore described. Following the conceptualisation of the problem, the choice of the appropriate indicators as well as the calculation of their weighting and value functions are detailed. The paper concludes with the results of the Multi Criteria and the related Sensitivity Analyses performed, showing how the different policy responses under consideration can be assessed and furthermore compared through case studies thanks to their relative performances. The adopted methodology was found to be an effective operational approach for bridging scientific modelling and policy making by integrating the model outputs in a conceptual framework that can be understood and utilised by non experts, thus showing concrete potential for participatory decision making.Scientific Advice, Policy-Making, Participatory Modelling, Decision Support

Towards the Development of a DSS Supporting the Integration of Crowdsourcing in Theory Testing: Conceptual Framework and Model

Through innovations in technologies, electronic commerce (EC) has evolved into a new stream of commerce called social commerce (SC). This paper defines SC as a combination of performing EC activities and socializing on online communities via facilitating technologies to make purchase decisions. SC adoption has recently gained attention among interested scholars; yet, since SC is a new technology, studies are limited. The current research gap is twofold: First, no studies have yet examined the impact of government involvement on SC adoption. Second, the impact of social factors (e.g. social support and electronic word of mouth) on SC adoption in the Saudi Arabian context has not yet been investigated. This in-progress research aims to provide guidance to interested stakeholders on how to encourage consumers to adopt SC in Saudi Arabia. The study uses the theory of planned behaviour, along with other external factors, as a theoretical model

A Design Science Research Methodology for Expert Systems Development

The knowledge of design science research (DSR) can have applications for improving expert systems (ES) development research. Although significant progress of utilising DSR has been observed in particular information systems design – such as decision support systems (DSS) studies – only rare attempts can be found in the ES design literature. Therefore, the aim of this study is to investigate the use of DSR for ES design. First, we explore the ES development literature to reveal the presence of DSR as a research methodology. For this, we select relevant literature criteria and apply a qualitative content analysis in order to generate themes inductively to match the DSR components. Second, utilising the findings of the comparison, we determine a new DSR approach for designing a specific ES that is guided by another result – the findings of a content analysis of examination scripts in Mathematics. The specific ES artefact for a case demonstration is designed for addressing the requirement of a ‘wicked’ problem in that the key purpose is to assist human assessors when evaluating multi-step question (MSQ) solutions. It is anticipated that the proposed design knowledge, in terms of both problem class and functions of ES artefacts, will help ES designers and researchers to address similar issues for designing information system solutions

A participatory approach for assessing alternative climate change adaptation responses to cope with flooding risk in the upper Brahmaputra and Danube river basins

This work illustrates the preliminary findings of a participatory research process aimed at identifying responses for sustainable water management in a climate change perspective, in two river basins in Europe and Asia. The paper describes the methodology implemented through local workshops, aimed at eliciting and evaluating possible responses to flooding risk. Participatory workshops allowed for the identification of four categories of possible responses and a set of nine evaluation criteria, three for each of the three pillars of sustainable development. The main result of such activities consists in the ranking of broad response categories, to contribute to the orientation of the Brahmatwinn research project towards the identification of Integrated Water Resource Management Strategies (IWRMS) well grounded upon the issues and preferences elicited from local experts. The mDSS tool was used to facilitate transparent and robust management of the information collected through Multi-Criteria Decision Analysis (MCDA) and the communication of the outputs.Participatory process, Climate Change, Flooding Risk, Decision Support System, MCDA