Semantic Sentiment Analysis of Twitter Data

Internet and the proliferation of smart mobile devices have changed the way information is created, shared, and spreads, e.g., microblogs such as Twitter, weblogs such as LiveJournal, social networks such as Facebook, and instant messengers such as Skype and WhatsApp are now commonly used to share thoughts and opinions about anything in the surrounding world. This has resulted in the proliferation of social media content, thus creating new opportunities to study public opinion at a scale that was never possible before. Naturally, this abundance of data has quickly attracted business and research interest from various fields including marketing, political science, and social studies, among many others, which are interested in questions like these: Do people like the new Apple Watch? Do Americans support ObamaCare? How do Scottish feel about the Brexit? Answering these questions requires studying the sentiment of opinions people express in social media, which has given rise to the fast growth of the field of sentiment analysis in social media, with Twitter being especially popular for research due to its scale, representativeness, variety of topics discussed, as well as ease of public access to its messages. Here we present an overview of work on sentiment analysis on Twitter.Comment: Microblog sentiment analysis; Twitter opinion mining; In the Encyclopedia on Social Network Analysis and Mining (ESNAM), Second edition. 201

Ranking and Selecting Multi-Hop Knowledge Paths to Better Predict Human Needs

To make machines better understand sentiments, research needs to move from polarity identification to understanding the reasons that underlie the expression of sentiment. Categorizing the goals or needs of humans is one way to explain the expression of sentiment in text. Humans are good at understanding situations described in natural language and can easily connect them to the character's psychological needs using commonsense knowledge. We present a novel method to extract, rank, filter and select multi-hop relation paths from a commonsense knowledge resource to interpret the expression of sentiment in terms of their underlying human needs. We efficiently integrate the acquired knowledge paths in a neural model that interfaces context representations with knowledge using a gated attention mechanism. We assess the model's performance on a recently published dataset for categorizing human needs. Selectively integrating knowledge paths boosts performance and establishes a new state-of-the-art. Our model offers interpretability through the learned attention map over commonsense knowledge paths. Human evaluation highlights the relevance of the encoded knowledge