The Ebb and Flow of Controversial Debates on Social Media

We explore how the polarization around controversial topics evolves on Twitter - over a long period of time (2011 to 2016), and also as a response to major external events that lead to increased related activity. We find that increased activity is typically associated with increased polarization; however, we find no consistent long-term trend in polarization over time among the topics we study.Comment: Accepted as a short paper at ICWSM 2017. Please cite the ICWSM version and not the ArXiv versio

The Effect of Collective Attention on Controversial Debates on Social Media

We study the evolution of long-lived controversial debates as manifested on Twitter from 2011 to 2016. Specifically, we explore how the structure of interactions and content of discussion varies with the level of collective attention, as evidenced by the number of users discussing a topic. Spikes in the volume of users typically correspond to external events that increase the public attention on the topic -- as, for instance, discussions about `gun control' often erupt after a mass shooting. This work is the first to study the dynamic evolution of polarized online debates at such scale. By employing a wide array of network and content analysis measures, we find consistent evidence that increased collective attention is associated with increased network polarization and network concentration within each side of the debate; and overall more uniform lexicon usage across all users.Comment: accepted at ACM WebScience 201

How Polarized Have We Become? A Multimodal Classification of Trump Followers and Clinton Followers

Polarization in American politics has been extensively documented and analyzed for decades, and the phenomenon became all the more apparent during the 2016 presidential election, where Trump and Clinton depicted two radically different pictures of America. Inspired by this gaping polarization and the extensive utilization of Twitter during the 2016 presidential campaign, in this paper we take the first step in measuring polarization in social media and we attempt to predict individuals' Twitter following behavior through analyzing ones' everyday tweets, profile images and posted pictures. As such, we treat polarization as a classification problem and study to what extent Trump followers and Clinton followers on Twitter can be distinguished, which in turn serves as a metric of polarization in general. We apply LSTM to processing tweet features and we extract visual features using the VGG neural network. Integrating these two sets of features boosts the overall performance. We are able to achieve an accuracy of 69%, suggesting that the high degree of polarization recorded in the literature has started to manifest itself in social media as well.Comment: 16 pages, SocInfo 2017, 9th International Conference on Social Informatic

Minimizing Polarization and Disagreement in Social Networks

The rise of social media and online social networks has been a disruptive force in society. Opinions are increasingly shaped by interactions on online social media, and social phenomena including disagreement and polarization are now tightly woven into everyday life. In this work we initiate the study of the following question: given $n$ agents, each with its own initial opinion that reflects its core value on a topic, and an opinion dynamics model, what is the structure of a social network that minimizes {\em polarization} and {\em disagreement} simultaneously? This question is central to recommender systems: should a recommender system prefer a link suggestion between two online users with similar mindsets in order to keep disagreement low, or between two users with different opinions in order to expose each to the other's viewpoint of the world, and decrease overall levels of polarization? Our contributions include a mathematical formalization of this question as an optimization problem and an exact, time-efficient algorithm. We also prove that there always exists a network with $O(n/\epsilon^2)$ edges that is a $(1+\epsilon)$ approximation to the optimum. For a fixed graph, we additionally show how to optimize our objective function over the agents' innate opinions in polynomial time. We perform an empirical study of our proposed methods on synthetic and real-world data that verify their value as mining tools to better understand the trade-off between of disagreement and polarization. We find that there is a lot of space to reduce both polarization and disagreement in real-world networks; for instance, on a Reddit network where users exchange comments on politics, our methods achieve a $\sim 60\,000$-fold reduction in polarization and disagreement.Comment: 19 pages (accepted, WWW 2018