A Fuzzy Logic based system for Mixed Reality assistance of remote workforce

The recent years have witnessed an increase in the use of augmented and virtual reality systems, changing the way we interact with our environments. Such systems are commonly associated with advertising, entertainment, medicine, training and education. However, with the increasing acceptance and availability of mobile and wearable devices (e.g. head-mounted displays (HMD)), the use of these technologies is moving towards professional and industrial environments, where they would be able to support employees in their daily tasks, increasing customer satisfaction and reducing business costs. This paper presents an innovative Mixed Reality (MR) system to assist field workforce in remote locations. As part of the overall implementation, the MR system uses fuzzy logic mechanisms to improve accuracy in user tracking and object monitoring, allowing the correct representation of users and objects in the Graphical User Interfaces (GUIs), and improving the experience for users

IMMERSIVE, INTEROPERABLE AND INTUITIVE MIXED REALITY FOR SERVICE IN INDUSTRIAL PLANTS

The authors propose an innovative Mixed Reality solution representing an immersive intuitive and interoperable environment to support service in industrial plants. These methodologies are related to concepts of Industry 4.0. Solutions based on a mix of VR and AR (Virtual and Augmented Reality ) with special attention to the maintenance of industrial machines; indeed the authors propose an overview of this approach and other synergistic techniques. Moreover, alternative instruments are presented and their specific advantages and disadvantages are described. Particularly, the approach is based on the SPIDER, an advanced interoperable interactive CAVE developed by the authors which supports cooperative work of several users involved in training, troubleshooting and supervision are proposed. Last but not least, an overview of projects using same techniques in other fields, such as construction, risk assessment, Virtual Prototyping and Simulation Based Design is presented

Furthering Service 4.0: Harnessing Intelligent Immersive Environments and Systems

With the increasing complexity of service operations in different industries and more advanced uses of specialized equipment and procedures, the great current challenge for companies is to increase employees' expertise and their ability to maintain and improve service quality. In this regard, Service 4.0 aims to support and promote innovation in service operations using emergent technology. Current technological innovations present a significant opportunity to provide on-site, real-time support for field service professionals in many areas