The articulation of knowledge management strategy in public sector organizations

The common de facto of a KM strategy needs to move beyond outlining ‘know-how’ goals such as ‘becoming a knowledge-enabled enterprise’ to the realities of ‘know-why’.In fact the latter may prove to be more significant as it denotes levels of creativity and innovation which are key drivers to organizational performance.As such, the strategy must identify the key needs and issues within the organization and provide a framework for addressing these.This paper provides an approach in articulating the KM strategy which focused on the significance and impact of value propositions

Knowledge Management the Pillar for Innovation and Sustainability

In this ever changing and challenging business landscape characterized by rapid and continuous technological advances the competitiveness and sustainability of any enterprise depends on knowledge management, efficiency, flexibility, innovativeness and timely response to changes to be in alignment with or superior to its rival in terms of time factor to significantly meet the market demands. The competitiveness of any enterprise depends on flexible and innovative management of its human resourc

A Framework for Strategic Balancing of Knowledge Management Initiatives

Enterprises need to understand the impact of different types of knowledge management (KM) approaches on business strategy, and how they interact with other types of initiatives to produce synergistic effects. The hypothesis of this paper is that a model based on the balanced scorecard approach (BSC) can be used to balance the diverse set of KM approaches that are described in the KM literature. A literature study has been carried out connecting general examples of BSC objectives to KM approaches and applications. The resulting framework indicates that each of the major aspects of KM has its place in the BSC model, and thus has a role in the success of the company from a strategic viewpoint. A KM strategy according to this perspective should articulate how a company intends to strike a balance between different KM approaches. Contributions of the framework to related theory are discussed and illustrated by using a rich case from literature