DevOps model in practice: Applying a novel reference model to support and encourage the adoption of DevOps in a software development company as case study

DevOps has emerged as an approach to help organizations automate, cost optimization, increase profitability, improve the stability of the software development process and the responsiveness of organizations, and create a more agile development and release pipeline. However, its adoption, maintenance and evaluation continue to be a challenge for software organizations, due to the absence of solutions that formalize process elements in a detailed way, such as: practices, roles, artifacts, objectives, among others. This paper presents a DevOps Model, this model to support the adoption of DevOps, which provides a set of fundamental and complementary values, principles, dimensions, and practices. The practices suggest a set of items such as purpose, specific objectives and expected artifacts. The elements defined in proposed DevOps Model arise from the elements found in the studies analyzed through a systematic mapping study. Model evaluation was carried out through a software development company as case study. The results obtained have allowed the case study company to evaluate, diagnose and identify improvement opportunities to be carried out in the processes and projects where a DevOps-based approach is used, the above in a practical, useful, and adequate way that allows this type of companies and with a low use of resources, both economic investment and time. This is how the DevOps Model could guide professionals and organizations towards a better understanding of DevOps, in addition to minimizing the subjectivity and error of its interpretation, adoption and evaluation

Critical success factors for DevOps adoption in information systems development

Adopting DevOps is challenging since it makes a significant paradigm shift in the Information Systems Development process. DevOps is a trending approach attached to the Agile Software Development Methodology, which facilitates adaptation to the customers' rapidly-changing requirements. It keeps one front step by introducing software operators who support the transmission between software and implementation into the software development team by confirming faster development, quality assurance, and easy maintenance of Information Systems (IS). However, software development companies reported challenges in adopting DevOps. It is critical to control those challenges while getting hold of the benefits by studying Critical Success Factors (CSF) for adopting DevOps. This study aimed to analyze the use of DevOps approach in IS developments by exploring CSFs of DevOps. A systematic literature review was applied to identify CSFs. These factors were confirmed by interviewing DevOps practitioners while identifying more frequent CSFs in the software development industry. Finally, the research presents a conceptual model for CSFs of DevOps, which is a guide to reap the DevOps benefits while reducing the hurdles for enhancing the success of IS. The conceptual model presents CSFs of DevOps by grouping them into four areas: collaborative culture, DevOps practices, proficient DevOps team, and metrics & measurement

Critical success factors for DevOps adoption in information systems development

Adopting DevOps is challenging since it makes a significant paradigm shift in the Information Systems Development process. DevOps is a trending approach attached to the Agile Software Development Methodology, which facilitates adaptation to the customers\u27 rapidly-changing requirements. It keeps one front step by introducing software operators who support the transmission between software and implementation into the software development team by confirming faster development, quality assurance, and easy maintenance of Information Systems. However, software development companies reported challenges in adopting DevOps. It is critical to control those challenges while getting hold of the benefits by studying Critical Success Factors (CSF) for adopting DevOps. This study aimed to analyze the use of DevOps approach in IS developments by exploring CSFs of DevOps. A systematic literature review was applied to identify CSFs. These factors were confirmed by interviewing DevOps practitioners while identifying more frequent CSFs in the software development industry. Finally, the research presents a conceptual model for CSFs of DevOps, which is a guide to reap the DevOps benefits while reducing the hurdles for enhancing the success of Information Systems. The conceptual model presents CSFs of DevOps by grouping them into four areas: collaborative culture, DevOps practices, proficient DevOps team, and Metrics & Measurement

Critical success factors for DevOps adoption in information systems development

Adopting DevOps is challenging since it makes a significant paradigm shift in the Information Systems Development process. DevOps is a trending approach attached to the Agile Software Development Methodology, which facilitates adaptation to the customers' rapidly-changing requirements. It keeps one front step by introducing software operators who support the transmission between software and implementation into the software development team by confirming faster development, quality assurance, and easy maintenance of Information Systems (IS). However, software development companies reported challenges in adopting DevOps. It is critical to control those challenges while getting hold of the benefits by studying Critical Success Factors (CSF) for adopting DevOps. This study aimed to analyze the use of DevOps approach in IS developments by exploring CSFs of DevOps. A systematic literature review was applied to identify CSFs. These factors were confirmed by interviewing DevOps practitioners while identifying more frequent CSFs in the software development industry. Finally, the research presents a conceptual model for CSFs of DevOps, which is a guide to reap the DevOps benefits while reducing the hurdles for enhancing the success of IS. The conceptual model presents CSFs of DevOps by grouping them into four areas: collaborative culture, DevOps practices, proficient DevOps team, and metrics & measurement

A DevOps implementation framework for large agile-based financial organizations

Modern large-scale financial organizations show an interest in embracing a DevOps way of working in addition to Agile adoption. Implementing DevOps next to Agile enhances certain Agile practices while extending other practices. Although there are quite some DevOps maturity models available in the literature, they are either not specific to large-scale financial organizations or do not include the Agile aspects within the desired scope. This study has been performed to identify why such organizations are interested in implementing DevOps and how this implementation can be guided by a conceptual framework. As a result, a list of drivers, a generic DevOps implementation framework and driver-dependent variations are presented. The development of these artifacts has been realized through a design science research method and they have been validated by practitioners from financial organizations in the Netherlands. The practitioners have identified the developed artifacts as useful, mainly to educate people within their organizations. Moreover, the artifacts have been applied to real organizational goals to demonstrate how they can be of help to identify the useful measurement units, which in turn can help to measure and achieve their DevOps transformation goals. Thus, the developed artifacts are not only serving as a baseline for future research but are also useful for existing financial organizations to commence and get ahead with their DevOps implementations

A DevOps implementation framework for large agile-based financial organizations

Modern large-scale financial organizations show an interest in embracing a DevOps way of working in addition to Agile adoption. Implementing DevOps next to Agile enhances certain Agile practices while extending other practices. Although there are quite some DevOps maturity models available in the literature, they are either not specific to large-scale financial organizations or do not include the Agile aspects within the desired scope. This study has been performed to identify why such organizations are interested in implementing DevOps and how this implementation can be guided by a conceptual framework. As a result, a list of drivers, a generic DevOps implementation framework and driver-dependent variations are presented. The development of these artifacts has been realized through a design science research method and they have been validated by practitioners from financial organizations in the Netherlands. The practitioners have identified the developed artifacts as useful, mainly to educate people within their organizations. Moreover, the artifacts have been applied to real organizational goals to demonstrate how they can be of help to identify the useful measurement units, which in turn can help to measure and achieve their DevOps transformation goals. Thus, the developed artifacts are not only serving as a baseline for future research but are also useful for existing financial organizations to commence and get ahead with their DevOps implementations