A Comparison of Nuggets and Clusters for Evaluating Timeline Summaries

There is growing interest in systems that generate timeline summaries by filtering high-volume streams of documents to retain only those that are relevant to a particular event or topic. Continued advances in algorithms and techniques for this task depend on standardized and reproducible evaluation methodologies for comparing systems. However, timeline summary evaluation is still in its infancy, with competing methodologies currently being explored in international evaluation forums such as TREC. One area of active exploration is how to explicitly represent the units of information that should appear in a 'good' summary. Currently, there are two main approaches, one based on identifying nuggets in an external 'ground truth', and the other based on clustering system outputs. In this paper, by building test collections that have both nugget and cluster annotations, we are able to compare these two approaches. Specifically, we address questions related to evaluation effort, differences in the final evaluation products, and correlations between scores and rankings generated by both approaches. We summarize advantages and disadvantages of nuggets and clusters to offer recommendations for future system evaluation

Explicit diversification of event aspects for temporal summarization

During major events, such as emergencies and disasters, a large volume of information is reported on newswire and social media platforms. Temporal summarization (TS) approaches are used to automatically produce concise overviews of such events by extracting text snippets from related articles over time. Current TS approaches rely on a combination of event relevance and textual novelty for snippet selection. However, for events that span multiple days, textual novelty is often a poor criterion for selecting snippets, since many snippets are textually unique but are semantically redundant or non-informative. In this article, we propose a framework for the diversification of snippets using explicit event aspects, building on recent works in search result diversification. In particular, we first propose two techniques to identify explicit aspects that a user might want to see covered in a summary for different types of event. We then extend a state-of-the-art explicit diversification framework to maximize the coverage of these aspects when selecting summary snippets for unseen events. Through experimentation over the TREC TS 2013, 2014, and 2015 datasets, we show that explicit diversification for temporal summarization significantly outperforms classical novelty-based diversification, as the use of explicit event aspects reduces the amount of redundant and off-topic snippets returned, while also increasing summary timeliness

Automatic Ground Truth Expansion for Timeline Evaluation

The development of automatic systems that can produce timeline summaries by filtering high-volume streams of text documents, retaining only those that are relevant to a particular information need (e.g. topic or event), remains a very challenging task. To advance the field of automatic timeline generation, robust and reproducible evaluation methodologies are needed. To this end, several evaluation metrics and labeling methodologies have recently been developed - focusing on information nugget or cluster-based ground truth representations, respectively. These methodologies rely on human assessors manually mapping timeline items (e.g. tweets) to an explicit representation of what information a 'good' summary should contain. However, while these evaluation methodologies produce reusable ground truth labels, prior works have reported cases where such labels fail to accurately estimate the performance of new timeline generation systems due to label incompleteness. In this paper, we first quantify the extent to which timeline summary ground truth labels fail to generalize to new summarization systems, then we propose and evaluate new automatic solutions to this issue. In particular, using a depooling methodology over 21 systems and across three high-volume datasets, we quantify the degree of system ranking error caused by excluding those systems when labeling. We show that when considering lower-effectiveness systems, the test collections are robust (the likelihood of systems being miss-ranked is low). However, we show that the risk of systems being miss-ranked increases as the effectiveness of systems held-out from the pool increases. To reduce the risk of miss-ranking systems, we also propose two different automatic ground truth label expansion techniques. Our results show that our proposed expansion techniques can be effective for increasing the robustness of the TREC-TS test collections, markedly reducing the number of miss-rankings by up to 50% on average among the scenarios tested

On enhancing the robustness of timeline summarization test collections

Timeline generation systems are a class of algorithms that produce a sequence of time-ordered sentences or text snippets extracted in real-time from high-volume streams of digital documents (e.g. news articles), focusing on retaining relevant and informative content for a particular information need (e.g. topic or event). These systems have a range of uses, such as producing concise overviews of events for end-users (human or artificial agents). To advance the field of automatic timeline generation, robust and reproducible evaluation methodologies are needed. To this end, several evaluation metrics and labeling methodologies have recently been developed - focusing on information nugget or cluster-based ground truth representations, respectively. These methodologies rely on human assessors manually mapping timeline items (e.g. sentences) to an explicit representation of what information a ‘good’ summary should contain. However, while these evaluation methodologies produce reusable ground truth labels, prior works have reported cases where such evaluations fail to accurately estimate the performance of new timeline generation systems due to label incompleteness. In this paper, we first quantify the extent to which the timeline summarization test collections fail to generalize to new summarization systems, then we propose, evaluate and analyze new automatic solutions to this issue. In particular, using a depooling methodology over 19 systems and across three high-volume datasets, we quantify the degree of system ranking error caused by excluding those systems when labeling. We show that when considering lower-effectiveness systems, the test collections are robust (the likelihood of systems being miss-ranked is low). However, we show that the risk of systems being mis-ranked increases as the effectiveness of systems held-out from the pool increases. To reduce the risk of mis-ranking systems, we also propose a range of different automatic ground truth label expansion techniques. Our results show that the proposed expansion techniques can be effective at increasing the robustness of the TREC-TS test collections, as they are able to generate large numbers missing matches with high accuracy, markedly reducing the number of mis-rankings by up to 50%

Assessor Differences and User Preferences in Tweet Timeline Generation

In information retrieval evaluation, when presented with an effectiveness difference between two systems, there are three relevant questions one might ask. First, are the differences statistically significant? Second, is the comparison stable with respect to assessor differences? Finally, is the differ-ence actually meaningful to a user? This paper tackles the last two questions about assessor differences and user prefer-ences in the context of the newly-introduced tweet timeline generation task in the TREC 2014 Microblog track, where the system’s goal is to construct an informative summary of non-redundant tweets that addresses the user’s informa-tion need. Central to the evaluation methodology is human-generated semantic clusters of tweets that contain substan-tively similar information. We show that the evaluation is stable with respect to assessor differences in clustering and that user preferences generally correlate with effectiveness metrics even though users are not explicitly aware of the semantic clustering being performed by the systems. Al-though our analyses are limited to this particular task, we believe that lessons learned could generalize to other eval-uations based on establishing semantic equivalence between information units, such as nugget-based evaluations in ques-tion answering and temporal summarization

A Complete Text-Processing Pipeline for Business Performance Tracking

Natural text processing is amongst the most researched domains because of its varied applications. However, most existing works focus on improving the performance of machine learning models instead of applying those models in practical business cases. We present a text processing pipeline that enables business users to identify business performance factors through sentiment analysis and opinion summarization of customer feedback. The pipeline performs fine-grained sentiment classification of customer comments, and the results are used for the sentiment trend tracking process. The pipeline also performs topic modelling in which key aspects of customer comments are clustered using their co-relation scores. The results are used to produce abstractive opinion summarization. The proposed text processing pipeline is evaluated using two business cases in the food and retail domains. The performance of the sentiment analysis component is measured using mean absolute error (MAE) rate, root mean squared error (RMSE) rate, and coefficient of determination

Filtering News from Document Streams: Evaluation Aspects and Modeled Stream Utility

Events like hurricanes, earthquakes, or accidents can impact a large number of people. Not only are people in the immediate vicinity of the event affected, but concerns about their well-being are shared by the local government and well-wishers across the world. The latest information about news events could be of use to government and aid agencies in order to make informed decisions on providing necessary support, security and relief. The general public avails of news updates via dedicated news feeds or broadcasts, and lately, via social media services like Facebook or Twitter. Retrieving the latest information about newsworthy events from the world-wide web is thus of importance to a large section of society. As new content on a multitude of topics is continuously being published on the web, specific event related information needs to be filtered from the resulting stream of documents. We present in this thesis, a user-centric evaluation measure for evaluating systems that filter news related information from document streams. Our proposed evaluation measure, Modeled Stream Utility (MSU), models users accessing information from a stream of sentences produced by a news update filtering system. The user model allows for simulating a large number of users with different characteristic stream browsing behavior. Through simulation, MSU estimates the utility of a system for an average user browsing a stream of sentences. Our results show that system performance is sensitive to a user population's stream browsing behavior and that existing evaluation metrics correspond to very specific types of user behavior. To evaluate systems that filter sentences from a document stream, we need a set of judged sentences. This judged set is a subset of all the sentences returned by all systems, and is typically constructed by pooling together the highest quality sentences, as determined by respective system assigned scores for each sentence. Sentences in the pool are manually assessed and the resulting set of judged sentences is then used to compute system performance metrics. In this thesis, we investigate the effect of including duplicates of judged sentences, into the judged set, on system performance evaluation. We also develop an alternative pooling methodology, that given the MSU user model, selects sentences for pooling based on the probability of a sentences being read by modeled users. Our research lays the foundation for interesting future work for utilizing user-models in different aspects of evaluation of stream filtering systems. The MSU measure enables incorporation of different user models. Furthermore, the applicability of MSU could be extended through calibration based on user behavior

Interpreting Time in Text Summarizing Text with Time

Ph.DDOCTOR OF PHILOSOPH