The Lifecycle of a Whiteboard Photo: Post-meeting Usage of Whiteboard Content Captured with Mobile Devices

The traditional dry-erase whiteboard is a ubiquitous tool in the workplace, particularly in meeting spaces where they are a key collaboration tool. Although research on whiteboard use and the development of whiteboard systems have been a staple in the Human-Computer Interaction (HCI) literature, there is a lack of how whiteboard content is used to direct actions outside the meeting. In today’s mobile-centric world, knowledge workers capture whiteboard content after a meeting by taking photos of them with mobile devices such as cellphones. This thesis empirically investigated post-meeting practices with whiteboard photos to explore how these practices might be better supported by technology. In particular, this thesis investigated the main post-meeting activities that whiteboard photos support, how people value whiteboard photos, and how they manage them. Nineteen knowledge workers from a variety of professions, companies, and industries across North America who were regular users of whiteboards were interviewed using a semi-structured protocol. A Thematic Analysis of the data revealed that whiteboard photos were primarily used to create superseding documents and were sometimes used as evidence of agreement. Whiteboard photos were used mostly in the short-term, and their value was transient. Also, an analysis of the minute detailed actions that interviewees reported taking with one or two recent whiteboard photos revealed that the typical lifecycle of those whiteboard photos involved a seven-stage lifecycle. Moreover, a memory recall task with six of the interviewees about previous meetings where a whiteboard was used revealed that general characteristics of those meetings were well remembered while characteristics about the whiteboard content were not well remembered. The findings suggested a set of unmet design needs for the development of improved mobile-centric whiteboard capture systems. The suggested design implications include the need for a mobile application that supports quick capture and the effortless transfer of whiteboard photos to productivity-oriented devices, and the need for a desktop application that supports the extraction of whiteboard content to aid users in creating superseding documents

Some observations on the “live” collaborative tagging of audio conferences in the enterprise

ABSTRACT This paper describes preliminary findings related to a system for "live" collaborative tagging of enterprise meetings taking place on an audio bridge between distributed participants. Participants can apply tags to different points of the interaction as it is ongoing and can see, in near real-time, the "flow" of tags as they are being contributed. Two novel types of tags are proposed: "deep tags" that apply to a portion of the interaction and "instant tags" that apply to an instant of the interaction. Our system is being used by enterprise users and we analyze a corpus of 737 live-tags collected from 16 conversations that took place over several months. We found that the live-tags for audio have slightly different characteristics from Web 2.0 tags: they are longer and confer affordances on the audio like description and summarization. Some observations on the "cognitive cost" of live-tagging are offered. ACM Classification Keywords H5.3. Information interfaces and presentation (e.g., HCI): Group and Organization Interfaces. General Terms Design, Human Factors. RATIONALE AND PRIOR WORK Audio conferences are the lifeblood of modern geographically distributed enterprises. They allow employees from remote locations and home offices to interact and collaborate without having to travel physically. While the aids for these conferences such as presentations are often saved, the audio is generally not recorded. If recorded, then an audio repository of conversations could be tapped into by users who miss a meeting, users who want to inform others of something relevant that was spoken in a meeting, etc. This repository needs to be easily searchable, rich in context for navigation, and browsable. In this paper, we present a system that aims to create such a repository by allowing the "live" collaborative tagging of distributed enterprise conversations i.e. by allowing participants to tag conversations as they are ongoing. A web-based application, called the Live Conference Dashboard (henceforth LCD), allows geographically distributed meeting participants to tag an ongoing meeting. The tags can be applied to specific portions of the ongoing interaction (whole interaction, segments of it, and instants of it). The audio in the meeting gets recorded and participants are shown, in real-time, the tags being contributed during the meeting. The audio, indexed by the tags, can be accessed by the participants after the meeting is over using another web-based interface. Distributed enterprise conferences are generally accompanied by a parallel IM channel where the participants exchange messages that are parenthetical to the discussion. Recently, Twitter has emerged as a medium which participants in a public interaction (a keynote talk, an exhibition) use to comment on it. IM and Twitter are principally communication media; tagging is for annotation and self-presentation. We believe that the way a system is built and named influences how people use it. E.g. Clay Shirky This work is a continuation of our work on Echoes I

Mobile Essence : a mobile non-invasive platform for meeting notes capture

Thesis (S.M.)--Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, September 2009.Cataloged from PDF version of thesis.Includes bibliographical references (p. 64-70).MobileEssence provides a light-weight, ubiquitous meeting capture tool which affords the user the ability to capture all important information, including recording what was just said, who said it, and what is being said at the moment. Traditional methods and tools for meeting information recording have often focused on the meeting-room as the nexus for useful information exchange. Instead, MobileEssence uses the mobile phone as a ubiquitous interface allowing notes to be captured anytime, anywhere while not requiring the user to change their focus. MobileEssence allows users to only record the important information and annotate this in real-time, instead of only allowing post-processing. We show that MobileEssence produces more effective meetings and post-meeting collaborations: User studies showed that users are not distracted by MobileEssence during meetings when compared to pen and pencil, and that they are better able to recollect events which were discussed during meetings.by Anthony Morris Johnson.S.M

Alumni Magazine Winter 2000

https://digitalcommons.whitworth.edu/alumnimagazine/1391/thumbnail.jp

Chicago Arts and Communication, 1994

Student-produced magazine entitled Chicago Arts and Communication, later changed to Echo magazine. Cover Articles: All About Blues Legend Buddy Guy; The TV Talk Shows; What\u27s New in African-American Comedy; At Intermission with Daniel Barenboim; Betting on the Hollywood Casino; Chicago Coffeehouses; In Search of a Psychic; Who Goes to the Admiral Theater?; Last Days of Old Maxwell Street. Editor-In-Chief: David Gabriel. 98 pages.https://digitalcommons.colum.edu/echo/1003/thumbnail.jp

Re-thinking lifelogging : designing human-centric prosthetic memory devices.

Building Prosthetic Memory (PM) technology has been an active research area for the past few decades, with the primary aim in supporting Organic Memory (OM) in remembering everyday events and experiences. Through building and evaluating new PM tools, this thesis attempts to explore how and when PM tools are used to help OM in everyday memory tasks. The focus of this thesis is to investigate PM tools as an extension of, or a supplement to, OM and to understand why people choose to use PM as opposed to their OM to help them retrieve information. Further aims of this thesis are to investigate the role of Metamemory and social processes. Finally, the work aims to support Autobiographical memory through building new PM tools. The studies apply mixed experimental and naturalistic methods, and include 3 controlled lab studies and 3 field trials involving a total of 217 participants. Overall, there were 5 new PM devices built and evaluated in long-term and controlled contexts. Results obtained through lab studies suggest that PM and OM function in a synergetic relationship. In particular, use of PM increases when OM is particularly weak and this interaction is mediated by organic Metamemory processes. PM properties also have an influence - people prefer efficient over accurate PM devices. Furthermore, PM cues help in two ways: 1) at encoding to help focus OM; and 2) at retrieval to cue partially remembered information. Longer term studies also reveal that PM is not used to substitute for OM. Instead users prefer to use recordings to access specific parts of a lecture rather than listen to the whole thing. Such tools are extensively used by non-native speakers, although only native speakers' coursework benefits from usage. PM tools that support social summarisation demonstrate that people exploit social feedback and cues provided by other users and that these improve recall. IV Finally, evaluations of new autobiographical memory tools show that people upload mementos based on their importance. There is evidence for preference for mementos that are associated with other people and home. I conclude with a discussion of the design and theory implications of this work

Central Florida Future, Vol. 38 No. 16, October 10, 2005

Charges possible in shooting: Some tailgaters at center of melee hire attorneys in wake of FDLE investigation; Student residents claiming foul play: UCF student says homeowners are unjustly targeting young neighbors; Return to tailgating normalcy: Fans display responsibility; arrests and citations fewer; Jenkins honored at student service: SGA GAMMA hold memorial event for officer killed at UCF football tailgate.https://stars.library.ucf.edu/centralfloridafuture/2855/thumbnail.jp

Presses to Podcasts: New skills, old values

Nathaniel Blumberg Remembers -- Old School Journalism -- Networking with Facebook -- Dear Diary -- How to Get Rid of E-waste -- Then and Now -- Wired Politics -- Missed the Broadcast? Listen to the Podcast -- Photo Plus -- Don\u27t Know How? Teach Yourself -- Free Speech in Cyberspace -- News Poll: Where We Get Our News -- Roundup, Mont. -- Searching the Smart Way -- On the Cutting Edge of Multimedia Journalism -- Getting Schooled -- Capital Changes -- Anybody Trust the Media? -- Learning to Embrace Change -- Punk Rock Journalism -- King 5: Broadcasting Plus Webcasting -- Why Anna Politkovskaya Died -- Accuracy! -- Ink Versus Blood -- Glossary of Term

Designing ubiquitous computing for reflection and learning in diabetes management

This dissertation proposes principles for the design of ubiquitous health monitoring applications that support reflection and learning in context of diabetes management. Due to the high individual differences between diabetes cases, each affected individual must find the optimal combination of lifestyle alterations and medication through reflective analysis of personal diseases history. This dissertation advocates using technology to enable individuals' proactive engagement in monitoring of their health. In particular, it proposes promoting individuals' engagement in reflection by exploiting breakdowns in individuals' routines or understanding; supporting continuity in thinking that leads to a systematic refinement of ideas; and supporting articulation of thoughts and understanding that helps to transform insights into knowledge. The empirical evidence for these principles was gathered thought the deployment studies of three ubiquitous computing applications that help individuals with diabetes in management of their diseases. These deployment studies demonstrated that technology for reflection helps individuals achieve their personal disease management goals, such as diet goals. In addition, they showed that using technology helps individuals embrace a proactive attitude towards their health indicated by their adoption of the internal locus of control.Ph.D.Committee Chair: Elizabeth D. Mynatt; Committee Member: Abowd, Gregory; Committee Member: Bruckman, Amy; Committee Member: Dourish, Paul; Committee Member: Nersessian, Nanc

Personal long-term memory aids

Thesis (Ph. D.)--Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, February 2005.MIT Institute Archives Copy: p. 101-132 bound in reverse order.Includes bibliographical references (p. 126-132).The prevalence and affordability of personal and environmental recording apparatuses are leading to increased documentation of our daily lives. This trend is bound to continue and it follows that academic, industry, and government groups are showing an increased interest in such endeavors for various purposes. In the present case, I assert that such documentation can be used to help remedy common memory problems. Assuming a long-term personal archive exists, when confronted with a memory problem, one faces a new challenge, that of finding relevant memory triggers. This dissertation examines the use of information-retrieval technologies on long-term archives of personal experiences towards remedying certain types of long-term forgetting. The approach focuses on capturing audio for the content. Research on Spoken Document Retrieval examines the pitfalls of information-retrieval techniques on error-prone speech- recognizer-generated transcripts and these challenges carry over to the present task. However, "memory retrieval" can benefit from the person's familiarity of the recorded data and the context in which it was recorded to help guide their effort. To study this, I constructed memory-retrieval tools designed to leverage a person's familiarity of their past to optimize their search task. To evaluate the utility of these towards solving long-term memory problems, I (1) recorded public events and evaluated witnesses' memory-retrieval approaches using these tools; and (2) conducted a longer- term memory-retrieval study based on recordings of several years of my personal and research-related conversations. Subjects succeeded with memory-retrieval tasks in both studies, typically finding answers within minutes.(cont.) This is far less time than the alternate of re-listening to hours of recordings. Subjects' memories of the past events, in particular their ability to narrow the window of time in which past events occurred, improved their ability to find answers. In addition to results from the memory-retrieval studies, I present a technique called "speed listening." By using a transcript (even one with many errors), it allows people to reduce listening time while maintaining comprehension. Finally, I report on my experiences recording events in my life over 2.5 years.by Sunil Vemuri.Ph.D