THE PROGRESS OF DIGITAL TRANSFORMATION IN GREECE'S PUBLIC SECTOR, IN HIGHER EDUCATION, HEALTH, AND LOCAL GOVERNMENT

Abstract

Managing the change of the digital transformation of the Public Sector (Tertiary Education, Health Public Sectors and Municipalities) in Greece constitutes a challenge for the respective leadership, as the one responsible for identifying the appropriate actions and means required to carry it out, with the greatest possible success and the least possible resistance. Human resources of Public Organizations, as recipients of the above change, constitute one of the most critical factors for its outcome, as due to their potential fear of their inadequacy or the uncertainty of the outcome and its consequences, they exhibit emotional resistance. For a smooth and effective transition, it is necessary to develop a structured approach that inspires trust, while ensuring support, participation and α balanced path, which requires careful planning, leadership commitment, a change in mindset regarding the press and its culture, which must shape it, communicate it and monitor it carefully. JEL: O33, H83, D23, M12, O38, M15, D9