Unlocking career success: how digital literacy shapes future job journeys

Abstract

Asia’s workforce is experiencing rapid changes driven by technological advancements, shifting economic priorities, and evolving skill demands. Digital transformation highlights the critical need for digital literacy and proficiency in emerging technologies. As the job market increasingly prioritizes advanced skills, particularly in management and technical roles, Malaysia envisions sustainable, productivity-driven growth supported by a digitally proficient workforce. However, research has focused mainly on education, leaving a gap in understanding how digital literacy impacts employability across industries. This study bridges that gap by examining how specific digital skills enhance job prospects. Using quantitative methods, data from 278 full-time employees were analysed through self-administered questionnaires to assess digital competencies and employment outcomes. The findings reveal that individuals with strong digital proficiency enjoy better job security, career advancement opportunities, and adaptability to industry changes. These insights inform strategies for governments, businesses, and workforce organisations to enhance human capital development. Targeted investments in digital upskilling and integrating digital literacy into workforce training are crucial for fostering innovation, improving productivity, and ensuring competitiveness in the global digital economy. This study highlights that the workforce should be made aware of the advantages of digital technologies and government policies should emphasise the accessibility of training, raising public awareness of these advantages, and fostering an environment that encourages the adoption of digital technologies. The findings of this study have the potential to boost worker competitiveness in the global market and promote the adoption of digital technologies throughout Asia. In addition, this research provides a roadmap for aligning workforce development with curriculum design and professional growth to prepare Asia’s workforce for future challenges