Shoplifting in the US: Problems, Progress, and the Path Forward

Abstract

Shoplifting has moved from a manageable nuisance to an urgent threat across the U.S. In large metropolitan and suburban markets alike, retailers, communities, and law enforcement are grappling with increasingly sophisticated theft both opportunistic and organized. According to the National Retail Federation (NRF), retail theft (including organized retail crime) cost U.S. businesses nearly $112 billion in 2022. The consequences ripple beyond balance sheets: consumers face higher prices, employees confront increased risk, and some communities lose storefronts that cannot survive persistent losses