A Qualitative Inquiry on the Minute- writing Experiences of Non- English Graduates Working as Barangay Secretaries

Abstract

The study explored the experiences, coping mechanisms, and insights of non-English graduates working as barangay secretaries in 10 barangays of Kapalong, Davao del Norte, using a qualitative, phenomenological design with 10 participants. Findings showed that secretaries primarily used their vernacular language, often encountering communication challenges that led to chaotic discussions and missed details, while relying heavily on listening and writing skills. Despite these issues, their roles provided opportunities for social interaction and professional growth, especially through government support programs. Coping strategies included engaging in collaborative learning, openness to improving writing skills, and participation in various training sessions provided by government agencies. Insights revealed the importance of prioritizing key points, enhancing communication proficiency, practicing active listening, strengthening public relations, and gaining hands-on experience in writing meeting minutes. The study highlights the need for continuous government support through targeted training and seminars to improve writing skills and vocabulary, and recommends further research across diverse educational settings to enhance secretarial competencies