The evolution of tourism, hospitality, and service management

Abstract

Tourism, hospitality, and service management are dynamic industries shaped by globalization, technology, evolving consumer expectations, and sustainability. As key drivers of economic growth and cultural exchange, they continuously adapt to broader societal shifts. This section examines contemporary challenges, trends, and innovations in these industries through interdisciplinary perspectives, including business studies, psychology, sustainability, marketing, and economics. It offers theoretical insights and practical implications, bridging academic inquiry with industry practice

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ZHAW digitalcollection (Zurich Univ. of Applied Sciences)

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Last time updated on 27/07/2025

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