Understanding success factors of Class B enterprises in Chile: a pioneering study on socially and environmentally responsible entrepreneurship

Abstract

International audienceInnovative entrepreneurship drives economic and societal progress by introducing novel products, services, and business models. Class B enterprises stand out for harmonising profitability with exceptional social and environmental performance, yet their success factors remain underexplored. This study examines the success factors of Class B enterprises in Chile across five strategic dimensions. Using a descriptive and empirical approach, in-depth surveys were conducted with 34 of the 74 registered Class B companies in Chile. Statistical analysis revealed critical success factors shaping their performance, including the entrepreneurial ecosystem, access to clients, education quality, and support networks. Notably, 81% of entrepreneurs highlighted the ecosystem as pivotal. These findings provide valuable insights into the operational dynamics of Class B enterprises, underscoring the importance of external influences. This pioneering study enriches the literature by offering a comprehensive analysis of success factors in socially and environmentally responsible entrepreneurship in Chile and Latin America